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Durand GMC Cadillac

Leominster, MA

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91 Reviews

495 Main St

Leominster, MA

01453

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91 Reviews of Durand GMC Cadillac

June 03, 2017

pre-owned vehicle purchase Mary Jason was a pleasure to deal with in person as well as on the phone. He was able to answer all my questions and made the car buying process eas More

by misty2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Martin, Jason Plamondon
Jun 03, 2017 -

Durand GMC Cadillac responded

Mary, On behalf of Jason and the team here at Baker Cadillac I want to thank you for the high rating of Jason Plamondan and Baker Cadillac. Mark Schelfhaudt

May 26, 2017

Customer care at its best Jason is a true processional. He is knowledgeable, patient and very personable. We were very lucky when he greeted us at Baker Cadillac. Jason ensur More

by Elaine Tittemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Plamondon
May 26, 2017 -

Durand GMC Cadillac responded

Elaine, Thank you so much for your great review, make every effort to provide personal service to ensure your experience is positive. Thank you again, Mark Schelfhaudt General Sales Manager

May 20, 2017

CADILLAC PURCHASE ON THE PHONE AND IN PERSON EVERYONE WAS PROFESSIONAL , KNOWLEDGLABLE , AND COURTEOUS . SPECIAL THANKS TO ANTHONY STAMEGNA FOR HIS GREAT ASSISTANCE AND More

by DON
Recommend Dealer
Yes
Employees Worked With
ANTHONEY STAMEGNA - SALES CONSULTANT, Mark Schelfhaudt, Tom Mara, Paul Barker
May 26, 2017 -

Durand GMC Cadillac responded

Don, I am happy to hear everything went smoothly with Anthony, he is a great employee and appriciates your kind words. Thank you, Mark Schelfhaudt Baker Cadillac

May 11, 2017

Easy and awesome Jason made buying our new vehicle a breeze. Due to the urgency of our situation, we needed to find a vehicle that suited all of our needs within our b More

by KayLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Plamondon
May 01, 2017

professional , well informed sales staff Paul Barker was very helpful in assisting us with our purchase of a new vehicle. He took the time to understand what our needs were, and then to addre More

by GMBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Mara, Paul Barker
April 29, 2017

Not in the cards.. I've been searching for just the right car and met an upfront sales person that was very helpful. We wanted a very specific color and equipment combin More

by Blackjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marissa Tomer
May 01, 2017 -

Durand GMC Cadillac responded

While we are dissapointed we where unable to find you the right automobile however invite you to use or awsome service department. Enjoy your new car. Baker Cadillac

April 26, 2017

Exceeded expectations Baker's service department recently resolved a warranty issue. They replaced a rear hatch component and I had the car back the same day. However, what More

by Mr Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy.., Megan Curtis, Shelley Debitetto
April 26, 2017

Stress free, no high pressure, helpful and honest This was our first purchase at Baker. Anthony was so helpful, friendly and no pressure. He spent a good amount of time with us to explain the many fea More

by Happycustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Stamegna
Apr 27, 2017 -

Durand GMC Cadillac responded

Thank you Baker Cadillac

Apr 27, 2017 -

Durand GMC Cadillac responded

Thank you for your feedback, we hope your Cadillac expeience was positive. The Baker Team

April 24, 2017

Best Service Bar None!!! Baker Cadillac really knows what customer service is. You feel like your issue is their issue and they do everything they can to solve your problems More

by frankt66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Curtis, Thomas J. Haley, Shelley Debitetto
Apr 25, 2017 -

Durand GMC Cadillac responded

Welcome to our extened family. Thank you Baker Family

April 24, 2017

Fair, Honest, and Friendly Baker Cadillac is a friendly down to earth dealership. Mr. Baker is on premises himself and is very easy to talk to. I purchased a new 2017 XT5 and More

by frankt66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Plamondon
Apr 25, 2017 -

Durand GMC Cadillac responded

Enjoy your new XT5 Thank you Baker Cadillac

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