Durango Motor Company

john evers John evers has great customer service, perfect product knowledge of my brand new Kia forte. I would definitely recommend john evers. I will always do John evers has great customer service, perfect product knowledge of my brand new Kia forte. I would definitely recommend john evers. I will always do my business with john evers and durango motor company. More

AWFUL Salesperson After talking it over with my spouse I decided not to trash the company for I've bad seed. they are great to work with. If you are on the market shop After talking it over with my spouse I decided not to trash the company for I've bad seed. they are great to work with. If you are on the market shop here but do not work with Jon. Met Jon at Durango Ford and had the worst experience I've ever had at a dealership. I have been to Durango Motor Company lots of times to have my car serviced and had nothing but great experiences. Usually while waiting on service I walk around looking at cars. Every time I do I am greeted by a salesmen who is both polite, and helpful. This time was completely different. After being greeted by Jon he told me he was the best salesmen in Ford, and I was lucky to have him. Great, I love having my questions answered quickly I thought to myself. I then ask him what he had in a certain vehicle, to which he tells me he doesn't know, but to go find out by walking the lot myself and then tell him which one I wanted to buy. So I go do his job for him, come back inside with a feature question. Of course he doesn't know the answer so he waste 15 minutes of my time telling a story about Award Homes, then he went and asked his manager after I reminded him of the question. The longer I spent with the more I realized he was as incompetent as he was arrogant. Avoid him if you want help, because anyone else will provide better service More

After some trial and error in purchasing a vehicle to haul my two-horse trailer, I worked with a Manager named Chris Nelson to resolve a problem. He was outstanding in terms of customer satisfaction, co haul my two-horse trailer, I worked with a Manager named Chris Nelson to resolve a problem. He was outstanding in terms of customer satisfaction, communication, helpfulness, willingness to resolve an issue, and took extra steps to make sure I drove my new vehicle home as a satisfied customer. If you want to deal with someone who will go the extra mile to put you in the right vehicle, Chris Nelson is the one to work with at this dealership. He rates a 5 star and this dealership is very fortunate to have him on board. The Service Department folks were also great to work with. Very polite and friendly. They kept in contact with me and were extremely professional. Although I made a phone call and left a message to the owner of the company, Mike Aus, and was told that he would call me back, he never did. However, Chris was there all along to make sure things were done right. Would I recommend buying a vehicle from Durango Motor Company? Yes. Would I recommend dealing with Chris Nelson to ensure a 100% customer satisfaction experience? YES. More

Found a car online, called and spoke with Mike Orris (the guy seemed sincere). I purchased the car sight unseen, sent a cashiers check, received a title and now I own a car 1300 miles away! Initially I cou guy seemed sincere). I purchased the car sight unseen, sent a cashiers check, received a title and now I own a car 1300 miles away! Initially I could not find a truck to pick up the vehicle, Mike offered me a great rate to personally drive the car 1300 miles and deliver it WOW! I waited and a trucker did call and pick up the vehicle for me, MIke was all over it and took care of everything. Three weeks after my purchase the truck arrives with a perfect car, just as described. Mike has called several times to follow up on the sale. I could not ask for a better experience. More