My breaks were not stopping right,I think the front pads were glazed.The service tech said when he drove vehicle he felt a pulsating when stopping so without talking to me he decide to turn all four rotors and sandpaper my break pads.I am very upset that he did this to a new vehicle with only ten thousand miles on it.This is a nine month old vehicle,if the breaks do need to be fixed they should have put new rotors and pads on it,and the breaks are not any better now then when I brought it to the dealer
In purchasing my 3rd Jeep I knew what I wanted in a vehicle. Tyler James spent a full month researching and getting the best deal for me. I was really impressed with his patience and listening to what I wanted in my next vehicle. I also did my own research and would send him listings from across the state. He patiently delved into the jargon and we went from there. The icing on the cake was when I finally found the one -he switched the license plates and just had to wash off my back plate because it was dirty and he couldn't put it on the new set of wheels. Tyler is very professional and works to provide customers with a feeling of satisfaction. He accepts a challenge and looks to provide the best possible outcome, all with friendliness and courtesy.
I look forward to my next purchase and working with Tyler James.
I have been purchasing vehicles now for over 40 years. I have never ever been told by any dealership besides this one that the discount is already factored into the listing price. I All I have to say is WOW !
"I went to the dealership to look at a certain vehicle I..."
I went to the dealership to look at a certain vehicle I had seen on their website . This vehicle has already been sold. Chad immediately started looking for comparable vehicles in the price range I was looking for . Within an hour he had shown me a truck on the lot , exactly what I was looking for and more . Great team approach in this dealership. I would recommend this dealership to anyone looking for a great experience .
"This was my first new purchase and I was extremely..."
This was my first new purchase and I was extremely pleased with Chad. In what seemed like no time at all he helped me through the process and sold me on a new jeep. I'm very pleased with my purchase and I will look for him in my future buisness with Durocher's.
"My fiancé and I were looking for a great deal. And..."
My fiancé and I were looking for a great deal. And we talked with Robert from Durocher Auto Sales, and we drove away with a 2014 Jeep Wrangler. Robert has been the dealer I have dealt with. If you go to Durocher. Ask for Robert!
"We have done business with Durocher Auto for years now,..."
We have done business with Durocher Auto for years now, and never had a bad experience. All of their have employees that we have
dealt with have always treated us so well, and we always have a good time while we are there. They have always helped us in any way
we have needed, with a great attitude. Chad Deso was a new employee to us, but we enjoyed our whole experience with him.