Durocher Auto Sales
Plattsburgh, NY
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163 Reviews of Durocher Auto Sales
All I can say is that we love our jeep wrangler, period.. All I can say is that we love our jeep wrangler, period.. Theo, you were awesome, you made the whole sales experience like none we ever experienced. All I can say is that we love our jeep wrangler, period.. Theo, you were awesome, you made the whole sales experience like none we ever experienced. Theo made the whole process stress free, and that is a level of service you don't find in today's world of sales and service in any business, and believe me we have purchased alot of vehicles over the years. We will recommend Durocher to anyone looking to buy a vehicle,and when we are in the market for another vehicle, we will go to Durocher. More
I called the dealership to see if my needed repair was covered under the warranty. I spoke to Amy. She was very friendly and helpful. She explained my coverage to me and transfered me to an advisor to covered under the warranty. I spoke to Amy. She was very friendly and helpful. She explained my coverage to me and transfered me to an advisor to schedule an appointment. Thank you for being such a great dealership. More
I called Durocher to see what vehicles they still had that were listed on there web site. I spoke to Mr. Frank MIller , he was very pleasant and went the extra mile through the whole sale .. He was ve that were listed on there web site. I spoke to Mr. Frank MIller , he was very pleasant and went the extra mile through the whole sale .. He was very good at answering all my needs and we conversed on the phone for a few days before i actually went there to look at the vehicle... The thing i liked the most was that he was not pushy he let me take my time deciding if i wanted the purchase...First time i have not felt pressured buying a vehicle. I had gone to a local dealership and i will say the other dealership needs to take some lessons on customer service from Durocher jeep. very happy with my purchase........... More
All of our dealing with Charles and Durocher was great. There was no pressure to buy and after shopping around we came back to Durocher. The sales staff and product was truly superior to any of the other There was no pressure to buy and after shopping around we came back to Durocher. The sales staff and product was truly superior to any of the other dealerships we visited. The purchase itself was quick and easy and I love that we didn't have to do any running around. We signed the papers and drove away with our car. We love our car and look forward to dealing again with Durocher on our next car purchase. More
The only thing that surprised me was that I was able to test drive by myself. I was under the impression that a salesperson would always do that with me in case I had questions while driving but in the end test drive by myself. I was under the impression that a salesperson would always do that with me in case I had questions while driving but in the end, that felt like a little less pressure. I really appreciated how Charles took me last-minute when his day had just begun and I barely had to do any legwork besides signing the papers. Everything was taken care of. More
It was an easy and friendly purchase with the sales person meeting our needs completely. He made sure the process worked for us in every way. The car was delivered in perfect condition and delivered person meeting our needs completely. He made sure the process worked for us in every way. The car was delivered in perfect condition and delivered to us in Vermont. I would recommend this dealer to anyone at any time. More
I only rate price as good because I can get the same vehicle some where else for less. The reason I don't is the service department. They don't just fix your vehicle or change the oil, they inspect it vehicle some where else for less. The reason I don't is the service department. They don't just fix your vehicle or change the oil, they inspect it as they work on it. They have discovered serveral leaks that could be a problem. Because they find these things early my car and truck maintainece is worry free. More
A friendly atmosphere with an excellent service and professionalism. The price was right, the overall outcome was in my favor.I was very satisfied and felt that i was dealing with worm experienced p professionalism. The price was right, the overall outcome was in my favor.I was very satisfied and felt that i was dealing with worm experienced people. More
Lisa was very helpful through our online lead.She quickly responded to any question we had. She was very attentive to our every need including making sure vehicles were available for us too test drive.Dave w responded to any question we had. She was very attentive to our every need including making sure vehicles were available for us too test drive.Dave was the same.He was available when needed on every occasion. Very willing to go the extra step to make us happy. Now this former "only cheverolet owner" is the owner of a dodge grand caravan.If the service department and vehicle are as good as lisa and dave were this could turn into a long relationship. More

