
Dutch Miller Kia of Charlotte
Charlotte, NC
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204 Reviews of Dutch Miller Kia of Charlotte
Great car buying experience I recently purchased a new Kia Optima from Folger Kia South. Darol Ramsey was the salesman who I worked with. Darol is a very friendly and and hard wo I recently purchased a new Kia Optima from Folger Kia South. Darol Ramsey was the salesman who I worked with. Darol is a very friendly and and hard working individual. He helped me understand the different models and features and worked to get the price I was looking for. I would recommend Darol to anyone looking to purchase a vehicle. Thanks Darol !! More
looks like I lost my review because I did not sign in SO, to make a long story short, I had a little problem and I was taken in without an appointment; this was a very nice of them. my problem was taken care to make a long story short, I had a little problem and I was taken in without an appointment; this was a very nice of them. my problem was taken care of right away and no one tried to sell me anything except charges that were need. additionally RALPH CONDREY(SERVICE MGR) NOTICED MY INSPECTION WAS DUE SHORTLY AND THIS WAS taken care of also. DANA WOODROME the(INSPECTOR MECHANIC) HANDLED MY INSPECTION RIGHT AWAY. WHILE WAITING I ALSO SAW BRIAN PURSER ABOUT THE NEW KIA VEHICLES TOO. ALL I CAN SAY THAT THIS DEALERSHIP AND THEIR SERVICE DEPT IS A BREATH OF FRESH AIR AND I WOULD TRULY RECOMMEND THEM TO ANYONE WHO NEEDED SERVICE AND OR WANTED A NEW CAR. BY THE WAY I WAS OUT OF THE DEALERSHIP IN APPROXIMATELY 1 HR. SINCERELY, LARRY-ROZE DORFMAN More
Wow, the experience I had with Darol was awesome! I give Darol the highest rating possible for my experience at Folger Kia. Darol was very professional, extremely Knowledgeable on the cars that I looked at Darol the highest rating possible for my experience at Folger Kia. Darol was very professional, extremely Knowledgeable on the cars that I looked at and test drove and great with numbers. Darol worked with his manager Brian to make it possible for me to buy the car I wanted within my price range. * I will definately tell my friends what a great salesman Darol is and highly recommend him as the salesperson to go to. (The salesman and service I received at other dealerships on the same day did not campare in anyway to the great customer service & professional courtesy that Darol showed to me & my son & daughter in-law) Darol- you are the "BOMB" ! Thank you for putting me in my new Kia Sportage. Elaine Remmer More
In 2010 my wife bought a Kia Soul, after getting rid of In 2010 my wife bought a Kia Soul, after getting rid of her Honda Civic she had for 13 years. Her Soul is a black limited edition 5 speed, with hea In 2010 my wife bought a Kia Soul, after getting rid of her Honda Civic she had for 13 years. Her Soul is a black limited edition 5 speed, with heated leather interior, satellite radio, cd player, ipod mp3, blue tooth, power windows door locks sunroof mirrors, and 18 inch wheels. It's black with a dragon design on the hood and rear deck. Great gas mileage, fun to drive sharp car. We both love her car. I was on my 5th Volkswagen and was a die hard VW fan through 13 years. After having to put this one in the shop for a second major engine repair in less than a month, and over 117000 miles. I decided it was time to try something new. I went to Kia met George, who showed me a 2012 Kia Soul Exclaim they had taken in trade for a 2014 Soul. I liked the car a lot, but I told him I was gonna take a last look at VW just to make sure. I came back later on in that week, sat down with George and Daryl. 2 hours later I drove out with my own Kia Soul. Mine is a 2012 Kia Soul Exclaim. This car is loaded with everything. It came with two tone heated leather interior, satellite radio, cd player, ipod mp 3, satellite navigation, touch screen, push button start stop, blue tooth, back up camera, power windows door locks mirrors sunroof, and 18 inch wheels. I am absolutely crazy about this car. I didn't even test drive it, until I drove it home. Having driven my wife's car over the 3 years she' had hers, I knew it would be good. I can't say enough about the customer service they provided at Kia, everything I asked for they got me. They worked the deal until it was something I was completely comfortable with. Now we are a 2 Kia family, I recommend them to everyone I know. My friends are surprised to see the quality and features that I have in my Kia. I know my wife and I will be Kia owners for a long time. More
Had a problem with my Sportage, visited on Monday and was fixed temporarily, and part ordered. But when I got home car was not working properly, went back this morning and Steve took care of it right away ! fixed temporarily, and part ordered. But when I got home car was not working properly, went back this morning and Steve took care of it right away ! More
After being in the market for a vehicle for a couple of months, having my credit ran constantly, on top of wasting money on rental cars. Fortunately I was referred to Folger Kia on S.Blvd and worked with P months, having my credit ran constantly, on top of wasting money on rental cars. Fortunately I was referred to Folger Kia on S.Blvd and worked with Paul and Marcus. Paul showed me great customer service with picking out my vehicle and Marcus with staying within my budget. As I am a first time buyer, this dealership was straight to the point, provided me with the vehicle I need, and gave me a car payment that was not over whelming. I would recommend this dealership to every first time buyer. More
I ordered a small part for my Kia Spectra. When I brought the car in to have it installed, Ralph from the service department assisted me. I informed him about the part, he found it in his system, and brought the car in to have it installed, Ralph from the service department assisted me. I informed him about the part, he found it in his system, and then indicated he was going to speak with one of the mechanics to get a price quote. I was in the customer lounge when he called me into the garage area. Both Ralph and the mechanic told me that for the $40 part I purchased, it would cost me between $200 and $300 to have it installed, and with no real value added to the car. They recommended I not go through with the installation and instead, refund my money for the part. Wow!! Imagine a car dealership being honest enough to tell a customer the truth; secondly, to save them money; thirdly, to allow a woman to speak with a mechanic (which I would prefer doing) and lastly to do it with respect and courtesy! The other Kia dealership I have been dealing with would have installed the part, and then socked me with a $250 bill, no questions asked, and never would have even considered letting me speak with one of their mechanics. I was so impressed, I told Ralph and the two wonderful ladies in the cashier's office that while it's less convenient for me to drive to Kia South, I was going to make it happen. Thanks so much, Ralph! Oh, and I like your sense of humor, too! More
Seneca and Marcus teamed up to give us a great experience, working hard to give us the best deal available. We truly had no negative experience buying our Kia Optima. We felt welcomed, heard, an experience, working hard to give us the best deal available. We truly had no negative experience buying our Kia Optima. We felt welcomed, heard, and appreciated. We will highly recommend Folger Kia Charlotte to anyone. More
Worst experience of my life. This dealership is very shady, they changed my contract and forged my name on paperwork. Would highly recommend choosing another dealership. shady, they changed my contract and forged my name on paperwork. Would highly recommend choosing another dealership. More
My sales person was Ricardo Espinal and I really liked him. He got me exactly what I was looking for and I had been to several dealers. He was specific and detailed and was as happy as I was when my new him. He got me exactly what I was looking for and I had been to several dealers. He was specific and detailed and was as happy as I was when my new Kia Optima. He called me on my anniversary date to make sure I still loved my Kia Optima and I do. I always drove a big large SUV and this car was a change for me but I wanted an economical car that could take the dirt roads and had great looks and gas mileage. It has a great system for mapping properties and going alot of miles in the real estate business and the trunk storage area is tremendous. Thanks for a great sales person, He wasn't high pressure but went out to find me my car and had it in right on time. I like his personality and his friendliness and willingness to help. And calls me on my anniversary date.....that's really good service. More