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Duval Ford

Jacksonville, FL

4.9
1,784 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,784 reviews

December 12, 2016

Go see Gunny! Dave “Gunny” Moore did a tremendous job getting us a great deal on a new Focus. He is professional, knowledgeable, and dedicated to serving the custom More

by steve lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Dec 17, 2016 -

Duval Ford responded

We look forward to seeing you again. Thank you for this feedback. Enjoy your new Focus.

December 07, 2016

All the thumbs up for Duval Ford! I recently purchased my first new vehicle and I'm proud to say that I bought it from Duval Ford. I'm no stranger to dealerships and the process as I h More

by J. Newman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Tackett, Brian Margettes, Mike Murdock
Dec 17, 2016 -

Duval Ford responded

Congratulations! Enjoy your new F-150!

December 05, 2016

Outstanding Sales Some people enjoy going car shopping. Well I am not one of those people. However, I walked into the dealership Saturday morning and was greeted by Ke More

by Happy Happy Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Bledsoe
Jan 03, 2017 -

Duval Ford responded

We are so glad that we had the opportunity to work with you. Thank you and welcome to the Duval family!

December 02, 2016

Nice Job I was treated well and got the vehicle I wanted. Both Allan and Zachary were very professional and trustworthy. I will come back again when my lease e More

by Frankie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Gordon, Allen Parker
Dec 17, 2016 -

Duval Ford responded

We look forward to working with you again. Welcome to the Duval family!

November 30, 2016

Excellent I told Will Law the exact specs I wanted on my new vehicle and within two hours Hunter Scantling had it parked outside of my office ready for a test d More

by grantgeorges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Law, Hunter Scantling
Dec 17, 2016 -

Duval Ford responded

Thank you so much.

November 27, 2016

Excellent Experience Excellent service from the beginning to end. Barry Orelus was my salesman and being a young man, he knew how to work with the public. This is my secon More

by mms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry orelus
Nov 29, 2016 -

Duval Ford responded

Thank you for your feedback. We are so glad that Barry and our team could help. You were a pleasure to work with and we appreciate the recommendation.

November 22, 2016

Great service It's easy to make an appointment that fits into my schedule. I'm greeted by John Rhode upon my arrival. My car is serviced quickly and I am on my way. More

by Grammyshep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2016 -

Duval Ford responded

We appreciate your loyalty. Thank you so much.

November 17, 2016

I travel 1 hour to work with Gunny, Feels like coming home I had another wonderful experience at Duval Ford. I live 1 mile from my local Ford Dealer, but always make the 1 hour treck to Duval Ford. I leased More

by Happy Fisherman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raphael in finance was outstanding. We were his first lease transaction and he was extremely confident, knowladgeable and an absolute pleasure to work with., Will Law, David Moore
Nov 21, 2016 -

Duval Ford responded

We are glad that we earned your trust and loyalty. Thank you again and a very happy Thanksgiving to you and your family.

November 15, 2016

Shocking I only went in to look and was approved for a new car at a reasonable rate Ethan was understanding and helped me get all the information on the purcha More

by Kamal Stringer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Seibel
Nov 21, 2016 -

Duval Ford responded

Please let us know how we may be of service to you in the future. Thanks for this feedback.

November 13, 2016

Great experience Malcom Daigle was awesome to work with and so helpful! He took his time to explain all the features in my car in detail. He is a great guy! Will reco More

by T Pound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
Nov 21, 2016 -

Duval Ford responded

We are glad you enjoyed working with Malcom. Thank you so much.

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