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Duval Ford
Jacksonville, FL
1,996 Reviews
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,996 reviews
September 02, 2026
Friendly staff. Great customer service. Quick mobile appointment. Competitive prices. Knowledge mobile mechanic. Highly recommend. Great customer service. Quick mobile appointment. Competitive prices. Knowledge mobile mechanic. Highly recommend. More
by M.biltmore
Employees Worked With
Mobile Mechanic Devyn R.
August 25, 2026
I would love to say that my experience with Duval Ford was great! I would recommend Duval Ford Service Department and Sales Department wonderful people who care about the customer experience. was great! I would recommend Duval Ford Service Department and Sales Department wonderful people who care about the customer experience. More
by chayes
Employees Worked With
August 25, 2026
They are friendly, efficient, and reliable. I will definitely go to them for future services that I need. I will definitely go to them for future services that I need. More
by harperemily20
Employees Worked With
August 25, 2026
We had an amazing experience purchasing our F-150! Kathleen, Rick, and Santiago were incredibly helpful, professional, and made finding the perfect vehicle for our family easy and enjoyable. Highly re Kathleen, Rick, and Santiago were incredibly helpful, professional, and made finding the perfect vehicle for our family easy and enjoyable. Highly recommend this team! More
by dianad_12
Employees Worked With
August 24, 2026
Customer service was wonderful, very courteous. Vehicle was delivered on time. Will recommend your company to friends and relatives. Thank you. Vehicle was delivered on time. Will recommend your company to friends and relatives. Thank you. More
by PastorHenrysjordan
Employees Worked With
Brett Crawford/1672
August 19, 2026
Have bought two trucks at Duval have never had a hint of a problem. Customer service is excellent. Bought my last truck Susan was my salesperson, she was the best. a problem. Customer service is excellent. Bought my last truck Susan was my salesperson, she was the best. More
by blondie831@bellsouth.net
Employees Worked With
August 17, 2026
My experience at Duval ford was outstanding. I expected a normal car buying process but was pleasantly surprised by how easy going the dealership was. My salesman, Jonathan was very knowledgea I expected a normal car buying process but was pleasantly surprised by how easy going the dealership was. My salesman, Jonathan was very knowledgeable and easy to work with. He took the time to listen to me and helped me get the right car for me. Financing was extremely easy and fast. Everybody in the dealership was friendly and professional. From start to finish, I was in and out of the dealership in less than three hours. If you’re looking to buy a new car and interested in a Ford, please go to Duval Ford. You will not be disappointed and ask for Jonathan. He was fantastic. More
by Chance 1233
Employees Worked With
August 17, 2026
Great mobile service! !! All work was done quickly and with care. Will definitely use again. !! All work was done quickly and with care. Will definitely use again. More
by peterjansson
Employees Worked With
August 12, 2026
Weston was our sales representative and he was great. Weston was very helpful and knowledgeable with the vehicle. Weston was very helpful and knowledgeable with the vehicle. More
by sywilliams23
