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Duval Ford

Jacksonville, FL

4.9
1,891 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,891 reviews

November 25, 2025

Excellent service. Completed in a timely fashion. All service updates are completed. Pricing was fair. More

by jmjames419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star feedback jmjames419 for our time management, customer service and fair pricing.

November 25, 2025

From the moment I started working with Tino at Duval Ford, I knew I was in good hands. He was responsive from the very beginning, always quick to answer my constant requests and never once made me feel More

by ronrvalencia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2025 -

Duval Ford responded

Thank you ronrvalencia for the 5 star shoutout for Tino and Duval Ford. We appreciate your recommendation.

November 24, 2025

Sales guys were professional and helpful in the whole process. Didn’t feel pressured and that was appreciated. More

by Matthiasberrang
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Duval Ford responded

Thank you Matthiasberrang for sharing your 5 star car buying experience with Leighton and the entire team at Duval Ford. We make car buying real fair, real fast and real friendly.

November 23, 2025

never felt pressured to buy the staff was awesome very nice the whole experience was awesome More

by garyobaugh1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Duval Ford responded

Duval Ford strives for 100% customer satisfaction every day. Thanks garyobaugh1 for sharing your 5 stars.

November 22, 2025

Mobile service, technician arrived on time and repaired the vehicle with no issues, excellent service. More

by CARL-BARNES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Marquez
Nov 24, 2025 -

Duval Ford responded

The Duval Ford Mobile Service team is a wonderful option for all routine maintenance needs. Thanks Carl-Barnes for sharing your 5 star experience.

November 22, 2025

Duval Ford has always been a great place to buy and service my vehicle. I highly recommend them for both sales and service. More

by Kamoore07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Edge.
Nov 24, 2025 -

Duval Ford responded

Thank you Kamoore07 got your continued business with Duval Ford in sales and service.

November 22, 2025

Great service, the techs that came to my home did not waste time went straight to work and did a great job. More

by griftd52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Duval Ford responded

Thanks griftd52 for sharing your 5 star experience with the Duval Ford Mobile Service team - convenient and time saver.

November 21, 2025

I went in looking for a used sedan with good mileage and a good warranty.. Tino LeBron was a huge help in finding a good vehicle for me and making the process easy and was available to answer any questions. More

by james.m.wright2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Duval Ford responded

Duval Ford makes car buying real fair, real fast and real friendly. Thanks for providing Tino and our team with 5 stars james.m.wright2.

November 21, 2025

Considerate, helpful, always ready to answer any question. Always does right by this family. Thanks! More

by DonK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Duval Ford responded

Clear communications are key to the success of the Duval Ford Service First promise. We appreciate your 5 star comments DonK.

November 18, 2025

All salesmen and management were friendly, helpful, and knowledgeable. All interactions were highly professional and efficient. More

by domc.sp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clark, Garrett
Nov 24, 2025 -

Duval Ford responded

Thanks domc.sp for sharing your 5 star experience with Leighton and our sales team.

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