Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duval Ford
Jacksonville, FL
1,960 Reviews
Duval Ford, the oldest family-owned Ford dealership in Jacksonville, Florida, has proudly served the community since 1916. As a premier dealership, we offer an extensive selection of new and used Ford vehicles, including cars, trucks, and SUVs, along with top-notch parts and service.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,960 reviews
January 16, 2026
Kathleen provided an excellent car-buying experience. From the beginning, she was very attentive, patient, and professional, answering all our questions and keeping us informed throughout the entire p From the beginning, she was very attentive, patient, and professional, answering all our questions and keeping us informed throughout the entire process. She made everything clear and smooth, from the paperwork to the delivery of the vehicle. Even after the purchase, she has been very helpful and responsive, which really shows her commitment to customer service. We truly appreciate her support and would definitely recommend Kathleen and Duval Ford to anyone looking for a great car-buying experience. More
by jeffim_elias
Employees Worked With
January 12, 2026
Great selection of automobiles at Duval Ford! The purchase of my new Bronco Sport was a great experience! The purchase of my new Bronco Sport was a great experience! More
by cdoylewallace
January 11, 2026
Tino was very fast and thorough on getting me the truck i needed in such short notice. Great guy! needed in such short notice. Great guy! More
by Hancockm40
Employees Worked With
January 05, 2026
Thank you for the attention and dedication of the workers, especially Hahaha Kathleen, thank you for making the process so easy and making it possible for me to buy the truck I needed. workers, especially Hahaha Kathleen, thank you for making the process so easy and making it possible for me to buy the truck I needed. More
by M1810luis
Employees Worked With
January 04, 2026
Everything went super smooth and super helpful amazing dealership would recommend to anyone that needs help. dealership would recommend to anyone that needs help. More
by raylingle9
Employees Worked With
Other Employees :
Charlie Barriger, Andres Alvarado
January 04, 2026
Leighton worked very hard for us over Christmas break and found me the truck that was what I needed. The price was good and the overall experience positive. Thanks for all your help. found me the truck that was what I needed. The price was good and the overall experience positive. Thanks for all your help. More
by Jamesfmcnicol
Employees Worked With
January 02, 2026
Jonathan was a rock-star. He worked with me to find what I wanted at the price point I was planning to pay. He made sure that I was comfortable and happy throughout the entire He worked with me to find what I wanted at the price point I was planning to pay. He made sure that I was comfortable and happy throughout the entire process. More
by Bryan Foster
December 31, 2025
We had an excellent experience working with Tino when purchasing our truck. From start to finish, he was professional, knowledgeable, and genuinely cared about helping us find the right vehicle. The proc purchasing our truck. From start to finish, he was professional, knowledgeable, and genuinely cared about helping us find the right vehicle. The process was smooth, transparent, and completely stress-free. He took the time to answer all our questions and made sure we felt confident in our decision. We truly appreciate the outstanding service and would highly recommend Tino to anyone looking to buy a car! Thank you again! More
by courtneyw
Employees Worked With
December 29, 2025
Leighton was wonderful! He was easy going and not over bearing which we appreciated. He was patient with us as we looked and test drove multiple trucks. Garrett in financing He was easy going and not over bearing which we appreciated. He was patient with us as we looked and test drove multiple trucks. Garrett in financing was a huge help. He explained everything thoroughly and answered all of my questions. More
by picketttara
December 29, 2025
Well you could have done a better job balancing my tires twice. I had to go to Paul Clark Ford to get it done as they said it was off by .25 and showed me the picture of the two tires twice. I had to go to Paul Clark Ford to get it done as they said it was off by .25 and showed me the picture of the two tires More
by thespirit7
Employees Worked With
Other Employees :
Drew Sales manager, David service manger both did an excellent job, and Craid service writer all did a very good job , Charlie Barriger
