Duval Ford

Mark M. took great care of me on my first visit at Duval. He got me in at the last minute and even got a car wash. I plan to deal with Mark during all futu took great care of me on my first visit at Duval. He got me in at the last minute and even got a car wash. I plan to deal with Mark during all future visits. More

James was super helpful, knowledgeable, and quick to respond. The dealership was very busy the day I went and I still was well taken care of. Buying my new truck was fun and efficient. respond. The dealership was very busy the day I went and I still was well taken care of. Buying my new truck was fun and efficient. More

Leighton was upfront and honest the entire process in buying my new Ford Explorer. He absolutely went above and beyond at all points of our transaction. I am an active duty Marine stationed in NC, and le buying my new Ford Explorer. He absolutely went above and beyond at all points of our transaction. I am an active duty Marine stationed in NC, and leighton stayed consistent with me for 3 weeks so I could make time to drive down and pick up the vehicle. Thank you Leighton More

Kathleen was fantastic! From initial contact to day of purchase she answered all questions and was super helpful. By far the most pleasant buying experience I’ve ever had! T From initial contact to day of purchase she answered all questions and was super helpful. By far the most pleasant buying experience I’ve ever had! Thank you! More

Mobile service tech Mike Hoffman was great he processed the recall and determined that my dome light wasn't coming on when doors were opened due to a sensor, I believe. I was unable to purchase the part n the recall and determined that my dome light wasn't coming on when doors were opened due to a sensor, I believe. I was unable to purchase the part needed to replace it because of my finances. More

Leighton was really great at helping me find what I wanted and very patient with all my questions; 10/10 recommend! wanted and very patient with all my questions; 10/10 recommend! More

Just bought a 2024 super duty from the dealership, the sales manager, Matthew Tudor was amazing and would definitely do business with them again and highly recommend using him. sales manager, Matthew Tudor was amazing and would definitely do business with them again and highly recommend using him. More

The technician called to ask if he could come earlier than scheduled! He was so polite and changed the oil fast. He was also going to rotate my tires as a new purchaser this was all free for the 1st serv than scheduled! He was so polite and changed the oil fast. He was also going to rotate my tires as a new purchaser this was all free for the 1st service. I just had my front brakes changed so the tires were rotated a few weeks earlier. I was surprised at how fast he changed the oil. There was not one drop of oil on my driveway when he finished! I highly recommend the mobile service. More

Our salesman Steve did an outstanding job finding us the perfect vehicle. The entire process was handled remotely and Steve delivered the car to us which was 95 miles from the dealership. perfect vehicle. The entire process was handled remotely and Steve delivered the car to us which was 95 miles from the dealership. More

Mobile pick up / delivery is great! Service impeccable / communication excellent Got more than I asked Service impeccable / communication excellent Got more than I asked More