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Duval Ford

Jacksonville, FL

4.9
1,786 Reviews
At Duval Ford, we're proud to have been a part of the greater Jacksonville community for more than 100 years. Since we're a family-owned and operated dealership, we understand the importance of establishing strong connections with our friends and neighbors throughout the area, and we believe it's essential that we do much more than just sell and service cars. That's why we raise money to support ALS research, and are honored for the opportunity to sponsor the Ronald McDonald House. As part of the Duval family of dealerships, including Duval Buys Cars, we're happy to be part of the Jacksonville community!
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1616 Cassat Ave

Jacksonville, FL

32210

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Showing 1,786 reviews

August 07, 2017

THE BESTEST Chris and Joe were amazing! They are professional, but personable too. I felt comfortable working my deal with them. I'm very pleased with my purchas More

by Toni J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Singleton, Chris Smith
Aug 11, 2017 -

Duval Ford responded

We are so glad. Thank you!

August 05, 2017

It was great We really enjoyed our experience at Duval Ford at Cassat Ave. The rep that my husband and I worked with was very helpful and not pushy. David "Gunny" More

by ross220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Aug 07, 2017 -

Duval Ford responded

That's great to hear. We appreciate the recommendation!

August 05, 2017

Great service Met John for clutch replacement and he also recommended the replacement of the door latches which were recalled. I was given a rental car so that I wo More

by macpersononln@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2017 -

Duval Ford responded

Thank you!

August 02, 2017

Satisfied experience This is the only dealership found the exact car I wanted for me among many dealerships I have contacted with. Besides, this is the lowest price outcom More

by McLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Burnsed, Richard Jordan
Aug 04, 2017 -

Duval Ford responded

That's great to hear. We are glad to be of service. Thank you.

July 28, 2017

A GREAT DAY AT THE DEALERSHIP I walk into the dealership and ask for a experience tall ball headed salesman, "why" well am six foot nine inches and ball headed and I felt we could More

by POJACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Aug 01, 2017 -

Duval Ford responded

You are most welcome! Thank you for this feedback and welcome to BIG#1 ! : )

July 27, 2017

Great experience The salesman was attentive and listened to what I wanted. He worked diligently and found what I was looking for and purchased for a great price. I was More

by Thomas V OConnor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
Jul 28, 2017 -

Duval Ford responded

Thank you!

July 25, 2017

Eric and mike were wonderful. Was the first dealership that offered for me to take vehicle to my wife . I would definitely recommend this dealer for a purchase. They are by far one More

by sapper153
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Mike Murdock
Jul 28, 2017 -

Duval Ford responded

We sure appreciate it. Thank you.

July 25, 2017

Gunny Moore was excellent to work with Gunny Moore did a great job working with my parents on the purchase of their new vehicle. He was patient and understand with them. I would recommend e More

by becka380
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Moore
Jul 28, 2017 -

Duval Ford responded

Thank you!!

July 25, 2017

Our new Ford Fusion My wife and I purchased a 2017 Ford Fusion recently. Susan Moore was our sales person and she was very delightful. I personally feel she had our best More

by Fusion17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was randy, did our paperwork. Very nice and very fast.
Jul 28, 2017 -

Duval Ford responded

We are glad you enjoyed working with Susan and we hope you enjoy your new Fusion!

July 22, 2017

Great Service, Great Selection Great dealership - Malcom was a pleasure to work with and the large dealership meant thee was plenty of selection to look at for the vehicle I was int More

by Drew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
Jul 24, 2017 -

Duval Ford responded

We are so glad. Thank you for this feedback. See you next time!

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