Back

Duval Ford

Jacksonville, FL

4.9
1,954 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

Directions

By Type

1,954 Reviews of Duval Ford

April 05, 2026

We had the best experience with Brett and Rick at Duval Ford. The level of patience and understanding was out of this world. We were looking for very specific features on our new Bronco and Brett did not g More

by amber.kelly0517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett and Rick
Apr 06, 2026 -

Duval Ford responded

Great to hear Brett, Rick and Duval Ford have earned your business for life. We appreciate the 5 stars Amber. Enjoy your new Ford Bronco.

April 05, 2026

From beginning to end this was a very seemly process. They were very professional. They made the process so easy and quick More

by dannett.king
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Clark, Maurice Davis, Steven Trosell
Apr 06, 2026 -

Duval Ford responded

Thanks dannett.king for the 5 star recognition for the Duval Ford sales team.

April 03, 2026

Service was completed in a timely manner and my service advisor kept me updated. Completely happy with the service I received More

by croyalmiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Siry
Apr 06, 2026 -

Duval Ford responded

Clear communications and great time management are key to a good partnership with your Duval Ford Service advisor. Thanks croyalmiss for the 5 stars.

March 26, 2026

Everyone there treats me like Family love doing business with Duval Ford. Thank everyone at Duval Ford you have my business as long as I'm in the Jacksonville, FL. More

by Nicholas.Dent1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rohde, William Law, Jonathan Barber
Apr 02, 2026 -

Duval Ford responded

Thanks Nicholas.Dent1986 for the 5 star recommendation and your continued support of Duval Ford for many more years to come.

March 25, 2026

Rick Garcia was incredible and really helped the deal feel like I was working with an old buddy, rather than a dealership. More

by Morgancronk.mc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia, Warren Hart, Jonathan Barber
Apr 02, 2026 -

Duval Ford responded

Rick, Jonathan and Duval Ford make the car buying process real fair, real fast and real friendly. Thanks Morgancronk.mc for the 5 star feedback.

March 24, 2026

Leighton worked hard to get me into my vehicle and meet my expectations without being aggressive. He had the vehicle ready and took the time to set up some of the features and go over them without me askin More

by s.salkay59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren , Leighton Brown
Apr 02, 2026 -

Duval Ford responded

Duval Ford appreciates your feedback s.salkay59 for the entire Duval Ford team.

March 16, 2026

Leighton Brown did an excellent job, the sales manager was great as well. I was very pleased. More

by Lenox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Mar 18, 2026 -

Duval Ford responded

Thank you Lenox for sharing your 5 star experience with Leighton and the entire Duval Ford sales team.

March 15, 2026

no comment at this time on service provided this time; does change from one visit to the next More

by cain4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Mar 18, 2026 -

Duval Ford responded

Thanks cain4 for your feedback for Duval Ford.

March 14, 2026

I called about a broken taillight and spoke to Jonathan. When he saw that all appointment times were booked that afternoon, he told me to come on in and ask for him. I did, and he got me in quickly. So prof More

by BroncoBrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Mar 18, 2026 -

Duval Ford responded

Duval Ford appreciates you sharing your 5 star experience BroncoBrown with Jonathan and the entire Duval Ford service team.

March 12, 2026

Leighton was very accommodating, friendly and professional. There was no pressure to buy. The process went smooth. Everyone else that I spoke with were friendly also. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown
Mar 18, 2026 -

Duval Ford responded

Duval Ford makes car buying real fair, real fast and real friendly. Thanks Bill for the 5 star recognition.