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Duval Ford

Jacksonville, FL

4.9
1,954 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,954 Reviews of Duval Ford

February 26, 2026

Great customer service. the service advisor Mark was very informative and was on top of my repair and kept me updated on every step. More

by josephkirkland2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Mar 05, 2026 -

Duval Ford responded

Great customer service and clear communications are key to the Duval Ford Service First promise. Thanks josephkirkland2024.

February 24, 2026

Luxury visit from start to finish! !!! Everyone works as a family!!!! Will Always Return Again!!!! More

by kp5cnryzaqm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
Feb 25, 2026 -

Duval Ford responded

Thanks kp5cnryzaqm for the 5 star recognition for your recent Duval Ford visit, from start to finish. We appreciate your continued business.

February 21, 2026

Leighton was an absolute angel. he kept me calm throughout my process of getting a car. He answered every question I had with a smile on his face. In total, he just made it an aweso More

by Mys13art
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia, Leighton Brown
Feb 25, 2026 -

Duval Ford responded

Thanks Mys13art for sharing your 5 star experience with Leighton and the Duval Ford team.

February 21, 2026

Kathleen was amazing. Garrett is always awesome to deal with. I’ll never buy a vehicle anywhere else. Super stoked about my new truck. More

by Justinkappesser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett, Kathleen Pacheco
Feb 25, 2026 -

Duval Ford responded

Congrats on your new truck purchase Justinkappesser. Duval Ford appreciates your 5 star input.

February 20, 2026

Absolutely loved working with Duval Ford! They got us a great deal on a large van for our school so now we can take even more students in the community from Growing Together Behavioral Center More

by mamakramer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia, Prime Response, Joel Studivant
Feb 25, 2026 -

Duval Ford responded

Love to hear we are able to help find the perfect van for your school. Thanks mamakramer for the 5 star recognition for Duval Ford.

February 19, 2026

Kathleen was awesome to deal with in assisting us with purchase of our new 2025 Expedition Platinum Ultimate More

by robmcd01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Gay, Kathleen Pacheco
Feb 25, 2026 -

Duval Ford responded

Great vehicle choice in the 2025 Ford Expedition robmcd01. Thanks for sharing your 5 star experience with Duval Ford.

February 17, 2026

Tino is the MAN! His diligence and communication made filling transportation requirements for our company a breeze! Very professional outfit at Duval- Highly recommen More

by gio.silva777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Feb 25, 2026 -

Duval Ford responded

Thanks gio.silva777 for the 5 star recommendation for Tino and the Duval Ford Commercial sales division.

February 17, 2026

I recently purchased a 2023 Ford F-150 Tremor from Duval Ford, and I couldn’t be happier with the experience. Luisa was absolutely outstanding from start to finish. She was knowledgeable, patient, and ve More

by yfaza86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luisa Valderrama
Feb 25, 2026 -

Duval Ford responded

Thank you yfaza86 for the 5 star shoutout for Luisa and the entire Duval Ford sales team. Enjoy the drive in your Ford F-150 Tremor.

February 13, 2026

Great sales process, people, communications, bo pressure or stress, and easy finance and trade in process. The building itself is clean and comfortable. Lobby has games for the kids. More

by Nick T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick, Maurice Davis
Feb 25, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for your receive vehicle purchase Nick.

February 09, 2026

Had an excellent car shopping experience! Knowledgeable staff, great selection, and seamless financing process. Highly recommend! More

by Djblando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
Feb 13, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recommendation Djblando and your recognition of our team, inventory and finance process.

Feb 19, 2026 -

Djblando responded

Everything went well.

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