Duval Ford - Service Center

I would like to thank Mark Rogers for helping me with my problem. Without him I would still bo without my power Running Boards . Thanks MRk problem. Without him I would still bo without my power Running Boards . Thanks MRk More

Excellent customer service from the time I pulled into the service area to the time I left. My service adviser Ashley went above and beyond to make sure that my vehicle was serviced right, which another d the service area to the time I left. My service adviser Ashley went above and beyond to make sure that my vehicle was serviced right, which another dealership had failed to fix. I was from out of town and not from the area, but they made sure I was taken care of like I was a regular customer. More

Excellent customer service and a timely repair! Whit made sure he kept me up to date on the status of my repair and parts. I would highly recommend Duval Ford. sure he kept me up to date on the status of my repair and parts. I would highly recommend Duval Ford. More

The best service experience in Jacksonville. They did The best service experience in Jacksonville. They did their best to make sure that I was taken care of. My Service rep went above and beyond to take The best service experience in Jacksonville. They did their best to make sure that I was taken care of. My Service rep went above and beyond to take care of me. More

I drive over one hour to go to Duval, even to just have an oil change. There is another Ford dealer ten minutes from my house. That tells you how much I think of Duval. an oil change. There is another Ford dealer ten minutes from my house. That tells you how much I think of Duval. More

Sean Pimental was professional, courteous, and knowledgeable. He is the reason I will continue taking my vehicle to Duval Ford for service. He was very punctual, too. knowledgeable. He is the reason I will continue taking my vehicle to Duval Ford for service. He was very punctual, too. More

Excellent!!!!! Duval Ford has always been my favorite ford dealership. Their customer service and positive attitude make the experience, and the reason i will alway Duval Ford has always been my favorite ford dealership. Their customer service and positive attitude make the experience, and the reason i will always do my business with them. More

First service for new Ford Edge Greeted pleasantly by service staff, and even learned some more about settings on the vehicle. Loving the new Edge, and amazed at how easy most of Greeted pleasantly by service staff, and even learned some more about settings on the vehicle. Loving the new Edge, and amazed at how easy most of the features are to use. More

Making IT Work Several punctures in tire, Frankie worked to find my tire size none in. Gave his word a new tire would be on before noon. True! Several punctures in tire, Frankie worked to find my tire size none in. Gave his word a new tire would be on before noon. True! More

Truck needed service along with a couple of minor repairs to get done. As usual Richard, Shelia and staff did an excellent job. Even though they didn’t have too. Thanks Richard. to get done. As usual Richard, Shelia and staff did an excellent job. Even though they didn’t have too. Thanks Richard. More