Duval Ford - Service Center

GREAT! Great customer service! I have a dealership closer to where i live but i choose to come to this location because it's clean and neat and the staff a Great customer service! I have a dealership closer to where i live but i choose to come to this location because it's clean and neat and the staff are all so nice. More

Jose is always there when I need him, and just recently had the mobile service guy come out and fix my van door. Can’t remember the guys name but he was great as well! Shout out to Susan as well when I mad had the mobile service guy come out and fix my van door. Can’t remember the guys name but he was great as well! Shout out to Susan as well when I made the initial purchase! More

Amazing Service I have bought several cars from Duval Ford and everything is always great. Their team is awesome and I will continue to got to Duval Ford. Their servi I have bought several cars from Duval Ford and everything is always great. Their team is awesome and I will continue to got to Duval Ford. Their service is great and fast and very affordable. More

Time there was less than a hour and that was really appreciated. My service advisor was very nice and she made sure I knew where the lounge was what the service dept wanted to fix and charge. Great int appreciated. My service advisor was very nice and she made sure I knew where the lounge was what the service dept wanted to fix and charge. Great interaction. Sadly, I do not remember her name. More

Chris Pace was amazing in helping me with my vehicle. He checked everything out for me and made sure it all worked. His customer service is second to none. checked everything out for me and made sure it all worked. His customer service is second to none. More

John always takes very good care of my vehicle. Service I called John Rhode to make an appointment to re-fix a small part on the driver's seat (plastic). I came in at 7:30 AM, John took the car and it was I called John Rhode to make an appointment to re-fix a small part on the driver's seat (plastic). I came in at 7:30 AM, John took the car and it was fixed within an hour. There was no charge as this part was under warranty. More

Quick efficient and courteous service The service center people were friendly, courteous, and efficient. They took great care to resolve my needs in a quick and considerate manner. As part The service center people were friendly, courteous, and efficient. They took great care to resolve my needs in a quick and considerate manner. As parts needed to be ordered and received they scheduled me to return when the parts would arrive and went right to work when I arrived for my appointment. I was very pleased with their efforts. More

Another great experience Duval Ford conducted our oil change, tire rotation, and fixed the switch on the passenger-side seat. Truck was returned cleaner than when I sent it in Duval Ford conducted our oil change, tire rotation, and fixed the switch on the passenger-side seat. Truck was returned cleaner than when I sent it in. More

Excellent service and right on time as usual. Never a bad day at Duval Ford, thank you guys so much for excellent customer service once again. day at Duval Ford, thank you guys so much for excellent customer service once again. More

Service Team did it again What an awesome job by the Service team. A lot of work on my truck over a few days. All fixed and running like new(14 yr old truck)! What an awesome job by the Service team. A lot of work on my truck over a few days. All fixed and running like new(14 yr old truck)! More