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Duval Ford - Service Center

Jacksonville, FL

4.9
589 Reviews

589 Reviews of Duval Ford - Service Center

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February 24, 2020

John Rohde with Duval Ford Service was fantastic. He gave me an accurate price on what my service would cost. Also, due to my service taking all day, he arranged for me to be able to leave my car at Duval, s More

by tcarter3176
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Hawkins
Feb 25, 2020 -

Duval Ford responded

You are so welcome! We are glad we could be of service and we hope you had fun at the Daytona 500! Take care.

February 23, 2020

Staff was exceptionally receptive to my needs and very quick to answer my questions. They were attentive to what and when I needed my car. More

by Musbme
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 24, 2020 -

Duval Ford responded

We are glad to hear this and we look forward to serving you again. Take care!

February 15, 2020

Great service dept awesome and fast service on vehical will recommend to other family members. Willing to purchase new truck from this very good service More

by Michael.mccoy8
Recommend Dealer
Yes
Employees Worked With
John Rohde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Prime Response
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve, David Moore, Renard Weaver, Cathy Hawkins
Feb 17, 2020 -

Duval Ford responded

You have made our day! We appreciate the opportunity to serve you and other family members. Take care and we will see you again on your next visit.

February 09, 2020

Awesome service through quick serve, beating all the repair stations in price and time in the service bay! Great staff and delivers when promised. In and out in less than an hour! More

by Mike
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Duval Ford responded

Thank you Mike. We look forward to seeing you on your next visit!

February 09, 2020

Everything about my visit was outstanding. I’ve never had a bad experience and they have always been so helpful. Duval Ford is a Five Star dealer. More

by Y2kfordtough
Recommend Dealer
Yes
Employees Worked With
Michael Foresto
Feb 10, 2020 -

Duval Ford responded

We appreciate this and please let us know how we can serve you again. Take care.

February 09, 2020

Fast, friendly, professional customer service Duval Ford has always been very good to me and takes great care of my vehicle needs I love my Ford Mustang and this dealership More

by valorie.love
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 10, 2020 -

Duval Ford responded

Thank you. We appreciate the opportunity to serve you.

February 07, 2020

New Tires I got 4 new tires and had a great experience, everyone was helpful and friendly would recommend to others I know to come here for the same experience. More

by kellym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pace
Feb 10, 2020 -

Duval Ford responded

We appreciate the recommendation and look forward to serving you again. Thanks, Kelly!

February 07, 2020

Great service overall. If I had any issues they were taken care of immediately. My wait times were not long at all. If a part had to be ordered, and they said it would be ready I 2 days, it was. Defin More

by mrswayne
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cathy Hawkins
Feb 10, 2020 -

Duval Ford responded

Mrs. Wayne, we appreciate the recommendation. Thank you!

February 07, 2020

I find that my vehicles car and my comfort as a customer is always top priority at Duval Ford. From the porters the time I drive up to my service advisor John I receive A+ service start to finish. Additiona More

by Slow229
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2020 -

Duval Ford responded

You are most welcome. We are here for you when you need us. Thank you.

January 09, 2020

GreT place, fast reliable and fair. Appreciate the team approach to get me on the road. I needed a ride to work and it was arranged also. Thx u More

by brogero
Recommend Dealer
Yes
Employees Worked With
Susan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Raynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean, Rob thank you, Richard Tackett, Cathy Hawkins
Jan 10, 2020 -

Duval Ford responded

It is great to hear everything was done quickly and to your satisfaction!

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