590 Reviews of Duval Ford - Service Center
Excellent experience Was able to get walkin Quick Lane Services. Oil chsnge, tire repair multipoint inspection and air filter.Very friendly and courteous staff ready to as Was able to get walkin Quick Lane Services. Oil chsnge, tire repair multipoint inspection and air filter.Very friendly and courteous staff ready to assist the minute I pulled up. More
Ford Fusion Recall Fast courteous service. Clean waiting area. Service Personnel were knowledgeable about the recall and the repairs were done in a timely manner. Thank Fast courteous service. Clean waiting area. Service Personnel were knowledgeable about the recall and the repairs were done in a timely manner. Thanks for your assistance in getting the job done. More
Quick Lane Service I took my 2010 Ford F1 50 in for a quick Lane oil change, I was greeted very promptly by service advisors everything was handled efficiently effectiv I took my 2010 Ford F1 50 in for a quick Lane oil change, I was greeted very promptly by service advisors everything was handled efficiently effectively and quick, Ryan Yoder the service technician that went over my vehicle was very thorough and did an excellent job as did the service advisors and everyone involved in the process of servicing my truck, I was heading out of town and they gave me total peace of mind to know that I left with the truck being thoroughly checked out, had no problems no issues at all on the trip that I took. I would definitely recommend Duval Ford for Quick lane service. Customer Viewpoint More
Above and beyond I just recently bought a truck from Duval ford and had to bring it back for some service and a couple things that they needed to take care of the spr I just recently bought a truck from Duval ford and had to bring it back for some service and a couple things that they needed to take care of the spray in bedliner. My experience from start to finish has been outstanding. The salesman wasn’t pushy like I found it other car dealerships he asked you what options I wanted and showed me only that. When I came in to the service department McKenzie and my salesman Alden met me gave me a brand new loaner truck because I use my truck for work and couldn’t use an SUV. I’ve never been to a car dealership or dealt with the service department that cared so much about their customers and making their customers happy. Keep up the great work and if I know anyone looking for a vehicle I’ll definitely send them to Duval Ford More
Warranty repair The dealership I purchased my truck from basically made me a low priority even though I drive an expensive F250. After becoming extremely unhappy, I The dealership I purchased my truck from basically made me a low priority even though I drive an expensive F250. After becoming extremely unhappy, I contacted Duval Ford and spoke to Mr. Brad Gardner. He quickly made my appointment. Upon my arrival to the dealership, he reviewed what had been done by the other dealer. He called me right after the initial evaluation by their tech, and kept me updated along the way. The service was completed with the utmost attention to detail, I was treated extremely well, and my truck was returned to me nicely washed. Brad Gardner and the service department proved I went to the right place, and earned my future business with Duval Ford. More
Ford Fusion Recall. Let me start off by saying Eric Rakers is one of a kind. He made the experience very professional and memorable. Thank you! A+ LJ Let me start off by saying Eric Rakers is one of a kind. He made the experience very professional and memorable. Thank you! A+ LJ More
QuickLane Casey was great in assisting me with getting an oil change for my vehicle. I was greeted quickly and was able to leave soon after with my vehicle fini Casey was great in assisting me with getting an oil change for my vehicle. I was greeted quickly and was able to leave soon after with my vehicle finished and ready to go. More
Great service. John Rhode is always a very professional and informative service writer. He makes my trips to the service dept. very enjoyable. Never have to anticipa John Rhode is always a very professional and informative service writer. He makes my trips to the service dept. very enjoyable. Never have to anticipate over charges. More
45000 mile service Facility is clean, service outstanding.was a bit pricey but I have f250 diesel.Michael Foresto was the advisor and did an excellent job.would recommen Facility is clean, service outstanding.was a bit pricey but I have f250 diesel.Michael Foresto was the advisor and did an excellent job.would recommend to friends More
Great job as usual. Quick easy service and had a little issue with a battery that was taken care of the first time. Great job again by the Duval ford team. Quick easy service and had a little issue with a battery that was taken care of the first time. Great job again by the Duval ford team. More