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Duval Ford - Service Center

Jacksonville, FL

4.9
590 Reviews

590 Reviews of Duval Ford - Service Center

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July 27, 2018

Excellent experience Was able to get walkin Quick Lane Services. Oil chsnge, tire repair multipoint inspection and air filter.Very friendly and courteous staff ready to as More

by lgoodwyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey and David
Jul 31, 2018 -

Duval Ford responded

Thank you. We look forward to serving you again.

July 23, 2018

Ford Fusion Recall Fast courteous service. Clean waiting area. Service Personnel were knowledgeable about the recall and the repairs were done in a timely manner. Thank More

by Geri
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRUCE ARMES
Jul 31, 2018 -

Duval Ford responded

You're most welcome. Thank you!

July 19, 2018

Quick Lane Service I took my 2010 Ford F1 50 in for a quick Lane oil change, I was greeted very promptly by service advisors everything was handled efficiently effectiv More

by Ford Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Yoder
Jul 31, 2018 -

Duval Ford responded

It was a pleasure to serve you.

July 19, 2018

Above and beyond I just recently bought a truck from Duval ford and had to bring it back for some service and a couple things that they needed to take care of the spr More

by WasaChevy Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alden Davis, McKenzie Winter
Jul 31, 2018 -

Duval Ford responded

You've made our day. Thank you so much. Welcome to the Duval family!

July 15, 2018

Warranty repair The dealership I purchased my truck from basically made me a low priority even though I drive an expensive F250. After becoming extremely unhappy, I More

by Navret
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Gardner
Jul 31, 2018 -

Duval Ford responded

We are glad that we earned you trust. Thank you so much and welcome to BIG#1.

July 12, 2018

Ford Fusion Recall. Let me start off by saying Eric Rakers is one of a kind. He made the experience very professional and memorable. Thank you! A+ LJ More

by Ford123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rakers
Jul 31, 2018 -

Duval Ford responded

We are glad to hear it. Thank you.

July 11, 2018

QuickLane Casey was great in assisting me with getting an oil change for my vehicle. I was greeted quickly and was able to leave soon after with my vehicle fini More

by Joe
Customer Service
Recommend Dealer
Yes
Employees Worked With
Casey Hoffman
Jul 31, 2018 -

Duval Ford responded

Thank you!

July 07, 2018

Great service. John Rhode is always a very professional and informative service writer. He makes my trips to the service dept. very enjoyable. Never have to anticipa More

by Jeff18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Rohde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Duval Ford responded

We thank you and look forward to seeing you on your next visit.

June 27, 2018

45000 mile service Facility is clean, service outstanding.was a bit pricey but I have f250 diesel.Michael Foresto was the advisor and did an excellent job.would recommen More

by Powerstroker
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michael foresto
Jul 05, 2018 -

Duval Ford responded

Thank you!

June 09, 2018

Great job as usual. Quick easy service and had a little issue with a battery that was taken care of the first time. Great job again by the Duval ford team. More

by GMC rocks!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave was my service tech. Not sure of last name. , Rafael Delgado
Jul 05, 2018 -

Duval Ford responded

Thank you so much.

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