Duval Ford - Service Center

Great service Gigante is always happy to assist. I will recommend him to anyone i know looking to have service done on their vehicles. Thank you sir. Gigante is always happy to assist. I will recommend him to anyone i know looking to have service done on their vehicles. Thank you sir. More

Great job I received a great time at the service department. The staff took care of me and were very knowledgeable and helpful with my car. Thank you. I received a great time at the service department. The staff took care of me and were very knowledgeable and helpful with my car. Thank you. More

On time There was no air time. I was greeted immediately upon arrival. Told a time my service would be complete and it was on time! Nice waiting facility There was no air time. I was greeted immediately upon arrival. Told a time my service would be complete and it was on time! Nice waiting facility More

Repair service for 2015 F250 Diesel Michael Gigante at Duval Ford is an excellent member of the service team. Our truck had recurring problems the DEF and Check Engine sensors. When I ca Michael Gigante at Duval Ford is an excellent member of the service team. Our truck had recurring problems the DEF and Check Engine sensors. When I called the Service Department to report the problem, a tow service was at my home within the hour to take the truck to Duval Ford. Mr. Gigante went above and beyond to identify the problem and ensure that the root cause was identified and corrected. Throughout the process, he contacted me almost daily to keep me apprised of progress and setbacks as they occurred. I am completely satisfied with the service I received from Michael Gigante and the service technicians at Duval Ford More

Part of the family Jenna took care of me yesterday and helped get my truck in and out in an hour, nothing to upsell, just what I needed. Thanks! Jenna took care of me yesterday and helped get my truck in and out in an hour, nothing to upsell, just what I needed. Thanks! More

Beautiful dealership, professional staff! My truck was in for a check engine light and my service adviser Michael "Sabado" Gigante was very knowledgeable and professional! Truck was returne My truck was in for a check engine light and my service adviser Michael "Sabado" Gigante was very knowledgeable and professional! Truck was returned cleaner than when I came in and problem solved, Duval Ford is my dealer for life! More

Service and professionalism/care Knowledge outstanding. Service quality and personal treatment is very important in today's customer satisfaction, I was greeted with respect, care, and concerns. I was asked Service quality and personal treatment is very important in today's customer satisfaction, I was greeted with respect, care, and concerns. I was asked about my purpose for the visit, and expected services. I was also provided opportunity to selection available options, and given upfront cost estimates. The service associates were kind, courteous, well groomed, and had product knowledge. The waiting facilities were very clean and pleasant, I'm proud to be a Duval ford customer!! More

Excellent Service the service dept took care of every concern in a timely manner. Renee was excellent to work with and kept me informed every step of the way and went a the service dept took care of every concern in a timely manner. Renee was excellent to work with and kept me informed every step of the way and went above and beyond to put me at ease. I would absolutely request Renee again when I need service. More

Service visit John did a great job making sure everything was taken care of. While my car was in for service. Want to thank him for all his hard work John did a great job making sure everything was taken care of. While my car was in for service. Want to thank him for all his hard work More

Fast, Friendly Service. This location is close to my home, so I’ve visited more than once. Kayla Burt was by far the best associate I’ve encountered. She was friendly, accomm This location is close to my home, so I’ve visited more than once. Kayla Burt was by far the best associate I’ve encountered. She was friendly, accommodating, knowledgeable & pleasant. I look forward to working with her again & feel comfortable leaving my vehicle at this location. More