Duval Ford - Service Center

recall Everyone was very knowledge, prompt and courteous. Also had oil changed and tires rotated. Thanks Duval Ford, will continue to go there for service. Everyone was very knowledge, prompt and courteous. Also had oil changed and tires rotated. Thanks Duval Ford, will continue to go there for service.. Thanks. More

Tire inflation sensor problem My tech JJ explained the possibilities before inspection along with potential costs. I was not shocked when he gave me the results of the inspection a My tech JJ explained the possibilities before inspection along with potential costs. I was not shocked when he gave me the results of the inspection and the cost to repair it. I appreciated his candor. To accommodate my longer than estimated wait time JJ gave me a discount on the labor. I appreciate a dealer who literally values my time. More

These guys are great! Went in for service on my truck and they were fast and very good. Johnny is super smart and always right. Richard is the best service manager I have Went in for service on my truck and they were fast and very good. Johnny is super smart and always right. Richard is the best service manager I have ever felt with. More

Couldn't ask for better Customer Service. Dan Hodges , Richard and Malcolm always go out of their way to take care of my needs and my family, We have been dealing with their dealerships for 1 Dan Hodges , Richard and Malcolm always go out of their way to take care of my needs and my family, We have been dealing with their dealerships for 15 years or more and would not go anywhere else. Thank You so Much. The Duncan Family More

The service was awesome!!!! David was very professional and courteous. He made sure I had everything I needed. Got me in a rental car with no fuss! I only have 1 hour for lunch a David was very professional and courteous. He made sure I had everything I needed. Got me in a rental car with no fuss! I only have 1 hour for lunch and advised me to call a head to have my car ready to save me sometime! I am overall satisfied with his awesome customer service! More

Service is always top notch I only take my vehicle to Ford because I trust my vehicle in their hands. David is always on top of the game and I am very grateful for his attention I only take my vehicle to Ford because I trust my vehicle in their hands. David is always on top of the game and I am very grateful for his attention in taking care of all my car needs! Thank you David!! More

Great Service The service department was efficient, timely and very courteous. They kept me informed regarding my vehicle and went out of their way to make me feel The service department was efficient, timely and very courteous. They kept me informed regarding my vehicle and went out of their way to make me feel comfortable. More

AWESOME SERVICE The customer service is A 1. Everyone had a great smile on their face. Explained everything and made me feel completely comfortable. WI'll definitely The customer service is A 1. Everyone had a great smile on their face. Explained everything and made me feel completely comfortable. WI'll definitely return. More

outstanding service The service was above and beyond any dealership I've been too. Mr John was patient and informative. Trust me i asked him a 1000 questions and not once The service was above and beyond any dealership I've been too. Mr John was patient and informative. Trust me i asked him a 1000 questions and not once f I'd he show frustration or aggravation. This is the standard of customer service More

service on my 2004 expedition Shelia Mcfarland always treat me great. She tells me what wrong and how long it will take. My truck needed more time, but it was because they wanted Shelia Mcfarland always treat me great. She tells me what wrong and how long it will take. My truck needed more time, but it was because they wanted to make sure the brakes were done right. More