Duval Honda

Mr. Sweeney was absolutely wonderful to work with. He made the transaction as painless as possible and we couldn't be happier. We would recommend this dealer and salesman to anyone. made the transaction as painless as possible and we couldn't be happier. We would recommend this dealer and salesman to anyone. More

Duval Honda has been the best dealer experience I have ever received. Coming from New Jersey, and I was used to the pressure tactics and haggling from the salespeople in every dealership I visited. When I ever received. Coming from New Jersey, and I was used to the pressure tactics and haggling from the salespeople in every dealership I visited. When I moved to SWFL, I experienced the same. Because of these experiences, I always would visit dealerships at night to look over cars, and avoid having to talk to anyone. This past weekend I needed to buy a vehicle, and after all the great reviews I found on web for Duval Honda, I decided to drive more than one hour to visit the dealership. Mr. Van Jones approached my family and I, and we quickly felt comfortable with him. His calm nature and informative answers assured us that we would have a great customer experience. I just happened to be in the right place and at the right time, as the dealership was feeding customers and offering excellent APR on financing from Community First Credit Union. I knew the car I wanted, and went directly to it, hoping I would be able to drive it off the lot. After all the paperwork was said and done, I was able to secure the loan I wanted and the vehicle of my choice. The sales staff and management were very positive-minded, a crucial factor in obtaining great customer service ratings. The whole process was calm, smooth, and enjoyable. Like I mentioned before, the experience I received at Duval Honda was the best I ever had in a car dealership, and I recommend everyone to pay them a visit. I will definitely recommend this dealership to family and friends. More

After going to two other Honda dealerships in Jacksonville we heard about Duval Honda's no hassle way of doing business and we decided to drive across town and find out for ourselves. We are defi Jacksonville we heard about Duval Honda's no hassle way of doing business and we decided to drive across town and find out for ourselves. We are definitely glad we did. Al was great from the beginning. We came in looking at a pre-owned and Al found one for us which we test drove and loved. Al then showed us our other options including the new 2013 Civics. We ended up with a new 2013 Honda Civic with the color we wanted and only 5 miles. We were excited. When it came time for the paperwork we did not have enough time and we had to come in the next morning to finish things up. Al came in on his day off to finish the process with us which I thought was outstanding. Both Al and Mindi were great and very helpful. I wish all car dealerships did business the Duval Honda way! Thank You!. More

We had a very good experience buying our car at this dealership because we never felt pressured. Our salesman answered all our questions and was very helpful. We felt like the price of the cars were go dealership because we never felt pressured. Our salesman answered all our questions and was very helpful. We felt like the price of the cars were good after comparing prices online. The dealership also had a good inventory as well. More

I recently bought a used Honda Fit from Al Randall. I found Al to be very professional and knowledgeable about the car and the services his dealership has to offer He made sure that I found the right veh found Al to be very professional and knowledgeable about the car and the services his dealership has to offer He made sure that I found the right vehicle and got the best service. . I found this to be the best dealership that I have had the pleasure in dealing with. The whole Duval team all seemed happy to assist and make sure my experience was the best that it could be. I had the pleasure in dealing with the General Sales Manager Loren and the Service Director on a concern that I thought I had with the car. They made sure that my concerns were promptly taken care of in a professional manner and timely manner. The whole Duval Honda team cares about its customers and wants to make sure that your experience is a great one. I would recommend this dealership to anyone I can. thanks DUVAL Honda for making this traditional painful process and make it a pleasurable one. More

Both David Vergara and Van Jones were very friendly, helpful, and knowledgeable. We had talked and emailed with David prior to visiting the dealership; once at the dealership David checked on us severa helpful, and knowledgeable. We had talked and emailed with David prior to visiting the dealership; once at the dealership David checked on us several times while Van helped us with the test drive and purchase. Both were very knowledgeable about the car and the pricing structure at the store. The young man who checked out my trade-in was very friendly and helpful, as well as the man who explained the trade-in offer (unfortunately, I didn't get their names). Rafael Mejia in finance was also very friendly, helpful and efficient as we paid for the car. On the whole, we were very pleased with Duval Honda, and especially appreciated the no-haggling aspect of the dealership. We feel we received a very fair price for the new car and will visit the dealership again when we next need a new car. More

Everyone that I worked with on Saturday was very customer service oriented and helpful. Richard in particular went out of his way to make my experience a great one. After the sale was complete, he took time service oriented and helpful. Richard in particular went out of his way to make my experience a great one. After the sale was complete, he took time out of his Saturday night to help me get my rental car returned to the airport, which was a 30 minute trip. I had a long drive from Jacksonville back to the Miami area, and he also took time out on Sunday to follow up and check that my return trip home went smoothly and safely, and that the vehicle performed well. I have never seen a salesman go this far to insure a positive customer experience! More

Sales staff seemed sincere and honest, and were very helpful. We'd give them a great rating. Service staff were certainly pleasant to work with and gave us the impression that we were a high priority, b helpful. We'd give them a great rating. Service staff were certainly pleasant to work with and gave us the impression that we were a high priority, but similar to experiences at other dealerships, it seems that once they had our vehicle in their possession, we weren't as high of a priority, and the work took longer than expected. Overall, we were quite satisfied, and would definitely return to this dealership and recommend them to our friends. More

One of the reasons I chose to purchase my new Honda Civic LX from Duval Honda is because of the great customer service I received. My vehicle is awesome and I love it!!! The Duval Honda Team really do make c LX from Duval Honda is because of the great customer service I received. My vehicle is awesome and I love it!!! The Duval Honda Team really do make car buying a great experience. Van Jones from new car sales helped me decide on which vehicle I wanted. He has a great personality and is very knowledgeable, a real pleasure to do business with. Orlando Easson made sure I received a fair price for my trade in and Rafael Mejia explained all the finance details so I understood all my options. From start to finish I experienced professionalism, friendliness and excellent customer service. I would recommend anyone looking for a great car at a great price to visit Duval Honda for their next purchase... you'll be glad you did! More

This was a great experience with buying a car. Troy Brant was very friendly and approachable. He was more than happy to answer questions. The only thing I would compalin about is the dealership did not fill was very friendly and approachable. He was more than happy to answer questions. The only thing I would compalin about is the dealership did not fill the car up with gas. Although the car is used, dealerships I have dealt with in the past have always filled the cars up with gas. Nothing major, just would have made the experience that much better. More