Dwain Taylor Chevrolet Buick GMC

Worth the drive You don’t drive nearly 4 hours to buy a vehicle unless it’s a good deal. When I called to let them know I was interested but couldn’t get down there You don’t drive nearly 4 hours to buy a vehicle unless it’s a good deal. When I called to let them know I was interested but couldn’t get down there right away (being 250 miles away), they put a hold on the sale of the vehicle for 3 days until I had a chance to see it in person. The guys at Dwain Taylor obviously spent a lot of time cleaning the vehicle inside and out; even the engine compartment looked nearly showroom clean. I was lucky enough to have Nick Ryan as my sales associate and wouldn’t hesitate to do business with him or the company again. They even filled the tank while the paperwork was being completed. I wish they were closer to Shelbyville; but I’ll do the long drive again when the time comes based on my experience. More

Purchase of a 2016 Silverado by Steve A. I found the staff at Dwain Taylor to be very knowledgeable and friendly. As soon as I walked through the door and was greeted by Wendy L. I felt very I found the staff at Dwain Taylor to be very knowledgeable and friendly. As soon as I walked through the door and was greeted by Wendy L. I felt very comfortable. Nick Ryan was the salesman that I dealt with and gave me the best trade in value for my truck and price on the new Silverado. I would recommend any one that wants a good deal to visit Dwain Taylor and see what they can do for you. More

Lemon Was sold a 2016 Chevy Cruze in December of 2015 brand new 11 miles on it. Had a air leak in window and while fixing it jabbed a whole through my door Was sold a 2016 Chevy Cruze in December of 2015 brand new 11 miles on it. Had a air leak in window and while fixing it jabbed a whole through my door panel and did not want to fix it . The engine light came on in May and was replaced after 3 months got car back and the car overheated twice and had to be towed . Now they want me to trade this car in to make more money and pay an extra 250$ a month on car payments!! This car is a lemon and they will not help especially mike Scott I have never dealt w anyone more rude !! Disgusted at no end and I have an attorney . Buying process was a breeze tho they do all they can to rip you off and make them an extra buck More

GREAT DEALERSHIP AND STAFF Wonderful experience buying our new Equinox. Steve was very knowledgeable about all of the many bells and whistles on the car. Very patient when expla Wonderful experience buying our new Equinox. Steve was very knowledgeable about all of the many bells and whistles on the car. Very patient when explaining all the features. Steve even called us at home that night to make sure we had made it home ok. Great job Dwain Taylor Dealership. More

SUPERB EXPERIENCE Just bought new Tahoe from Dwain Taylor Chevrolet. My sales professional was Mr. Steve Andrus. He was Fantastic, courteous, knowledgable,and went beyo Just bought new Tahoe from Dwain Taylor Chevrolet. My sales professional was Mr. Steve Andrus. He was Fantastic, courteous, knowledgable,and went beyond being helpful. The owner, Mr.Dwain Taylor, even came by and spoke to me and wanted to make sure , I was being helped in a timely manner. I highly recommend this dealership as they were Honest, caring,and very efficient in every aspect. Carlisle Beasley 11/30/15 More

Professional and First Class in all areas From the moment I first walked in the doors of the dealership I was met with courtesy and felt welcome by everyone. I was put in contact with Chad Fr From the moment I first walked in the doors of the dealership I was met with courtesy and felt welcome by everyone. I was put in contact with Chad Fritsche who took his time in discussing with me what kind of vehicle I might be interesed in. After the decision was made on what I wanted he carried me through all the steps of the trading process with no "high pressure" to make an immediate purchase. After three days of thinking about a "deal" I called Chad and and told him I was ready to trade. The next day I returned to Dwain Taylor and within a couple of hours had my new Equinox. Chad made the buying experience very pleasant and meaningful. Other dealership personnel also were very helpful in going over the different aspects of my new vehicle such as "terms of purchase" and "new vehicle features" like XM Radio and 'back-up camera." I have nothing but good things to say about Chad and the entire Dwain Taylor team. More

Competition works Dwain Taylor Chevrolet is without a doubt the worst dealership I've ever visited. They were completely unwilling to negotiate any aspect of the transa Dwain Taylor Chevrolet is without a doubt the worst dealership I've ever visited. They were completely unwilling to negotiate any aspect of the transaction. Didn't reduce the listed asking price by one penny. After doing some research on the Internet I was willing to proceed with the deal but I informed the salesman I wasn't agreeable to the $189 " process and handling fee". Most of the dealerships I've dealt with in my lifetime attempt to levy this fee but remove it upon request. They didn't. I purchased a more equipped auto (same model with comparable miles) for $1,000 less. I would highly suggest anyone considering using this dealership, do their due diligence at other dealerships that actually appreciate their prospective customers. More

Helpful , Reasonable, and Professional! The people at Dwain Taylor Chevrolet were thoroughly helpful and considerate as they worked with me on finding the right van for my business needs. Af The people at Dwain Taylor Chevrolet were thoroughly helpful and considerate as they worked with me on finding the right van for my business needs. After several days of online searching, I found them and was delighted to find their price the most reasonable I had seen. The staff at Dwain Taylor were thorough, knowledgeable, professional and efficient. I highly recommend this company! More

I worked with Chad in internet sales, arranging my purchase of a used car at their dealership. He was proffesional, responsive, and intent on my satisfaction. When I picked up my car, it was busines purchase of a used car at their dealership. He was proffesional, responsive, and intent on my satisfaction. When I picked up my car, it was business as we discussed, straight-forward, with no tricks or last minute plan changes like other dealers. Most satisfying car trade in and purchase I have ever had. Thanks very much. Paul More

I was impressed with the friendly personnel of the dealership. Did not have to wait and most importantly, was not pressured by the sales person. Nick Ryan was great!! dealership. Did not have to wait and most importantly, was not pressured by the sales person. Nick Ryan was great!! More