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Dwayne Lane's Chrysler Jeep Dodge

Everett, WA

4.5
370 Reviews

10515 Evergreen Way

Everett, WA

98204

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Showing 370 reviews

March 25, 2024

My Husband and I live in Bremerton, Wa. We looked all through our area for a good used Dodge Ram truck and had no luck. We searched on the internet and found a great deal for a 2017 lightly More

by sandeedarlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kadin sales person Kyle manager
March 24, 2024

The service department has been successful at working with me on things like getting second key to oil changes More

by Mr_Murray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
March 21, 2024

Fast paced. Was out under the time that I was projected. Convenient location & nice staff. More

by Gjrlakers06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 23, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

Thank you for your feedback! We're thrilled to hear that your service was fast-paced and completed ahead of schedule. Providing efficient service and a convenient location is important to us, and we're glad we could meet your expectations. Our staff strives to be friendly and accommodating, and we're delighted that you found them to be nice. If there's anything else we can do to improve your experience further, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future!

March 17, 2024

Pretty quick service and availability. They have very friendly front office staff : x a h More

by z.mokaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racheal
Mar 23, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

Thank you for sharing your experience with us! We're glad to hear that you found our service to be quick and that our front office staff were friendly. Providing efficient service and a welcoming atmosphere is important to us, and we're pleased that we could meet your expectations. If there's anything else we can assist you with in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

March 15, 2024

Friendly employees,no pressure atmosphere took care of my vehicle before scheduled time ,will continue to use More

by Carollodder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D Jameson
Mar 23, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that our friendly employees and no-pressure atmosphere made your visit enjoyable. Providing efficient service and exceeding expectations is what we strive for, and we're delighted that we could take care of your vehicle ahead of schedule. Your continued trust in us means a lot, and we're grateful for the opportunity to serve you. If you ever need anything in the future, please don't hesitate to reach out. We look forward to seeing you again!

March 04, 2024

Don't buy a car here because the service department sucks big time!! If I had known before hand. I'd have bought my new car elsewhere. More

by sistersisterq54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
They were all discurtous and downright uncaring. The shuttle driver was wonderful only bright spot in the whole thing
Mar 08, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

We sincerely apologize for any inconvenience caused and are committed to resolving the situation promptly. To ensure your satisfaction, we kindly request you to reach out to Mario, who will personally address any issues and rectify our oversight. You may contact Mario directly via email at mlopez@dwaynelane.com or by phone at 425-551-5420. Thank you for bringing this matter to our attention. We appreciate your understanding and the opportunity to make amends.

February 28, 2024

Had my oil change and tire rotation last Saturday. .The person that worked on my Jeep Renegade was beyond helpful, informational, and great customer service! More

by pennimurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
February 26, 2024

They were polite and business like. I explained what I wanted to be done. I needed an oil change and I believed that my rotors were warped. They gave me a price for the oil change and More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Y was the tech (never met him), D. Jameson was Service Advisor
February 25, 2024

Great service and convenient location. The express service was excellent and fast. I would recommend using this service anytime. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
February 24, 2024

The service that was provided was great! ! I would recommend anyone to stop by for the express service when needed without having to book an appointment!! More

by Sanjuna Lama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name !