Dyer & Dyer Volvo Cars

It was an all around odd experience. I first contacted them regarding extension of a car warranty for a Volvo I was going to buy via private party. I said that repeatedly and they kept t I first contacted them regarding extension of a car warranty for a Volvo I was going to buy via private party. I said that repeatedly and they kept trying to sell me another car. After the 5th time I told them I wasn’t interested they told me extension of warranty would be $10k. Obviously that is inaccurate. Roll around to a month or so later and I contact them again for a car they have on lot that I am interested in buying and it turns into a bizarre sales person standoff. The previous person I spoke to was adamant that I was his client (even though I wasn’t) and so the person I was working with for the car on lot was unsure if he could answer my questions. Eventually they worked it out after I told them again- I only inquired about car warranty extension. This sales person and I come to an agreement on my trade in and new car price. I come for test drive and the car is messassed up. It’s clear the car had damage done to it and the paint job was awful. Parts of the interior door were duct taped! The panoramic sunroof makes a horrid sound and they ensure it’s covered by the warranty-but who cares? I’m not buying a car that already has issues ON THE LOT. So, we walk around trying to find another car because I make it clear that I came to buy a car that day, whether from them or Volvo Marietta. The sales person keeps trying to get me to buy the messed up one and I tell him no relatedly. I find another car and tell him that if he can meet me in the middle of the previous car and the new one we will have a deal. That turns into way more talk then it should but after more talking (whhyyy????) the sales manager comes out and tells me we have a deal. So, basically, what should have taken 1 hour turned into 5. I have bought Audi and Acura before and never have I had such a wacky experience. I would recommend because Andre, the sales person, was hilarious and jovial. Just ask for him. More

Andre was great and they really worked to find the best solution for my needs. The process could have been more efficient but overall a pleasant experience and would definitely recommend! solution for my needs. The process could have been more efficient but overall a pleasant experience and would definitely recommend! More

Lizzie and Shawn are heaven sent! From the internet response with Lizzie to attention to details!! The best and easiest experience I ever had purchasing a vehicle. From the internet response with Lizzie to attention to details!! The best and easiest experience I ever had purchasing a vehicle. More

During the sale, they were on point. The after sale support and communication has been abysmal. It has been more than 30 days since my purchase, and they still haven’t paid off my trade The after sale support and communication has been abysmal. It has been more than 30 days since my purchase, and they still haven’t paid off my trade in loan. I don’t live in Atlanta, so I can’t swing by the dealership…so I’m relying on phone calls. I’ve left multiple messages and emails…even with their corporate office, and I have not received any communication back. I lucked out and got the finance manager on the phone one day who said my trade in loan would be paid off the following week…it wasn’t. I also emailed the sales person about some post sale follow up he was going to do for me about a key…but he totally ghosted me. I thought with this being a Sonic dealership these types of things wouldn’t be an issue…but it has been an extremely disappointing experience which has soured me on Sonic and Dyer and Dyer. More

Excellent customer service from entry through signing papers. Dale is so helpful and I will continue to drive 2 1/2 hours for a Volvo! papers. Dale is so helpful and I will continue to drive 2 1/2 hours for a Volvo! More

Had a wonderful experience purchasing a car. Couldn’t have gone smoother. I would highly recommend! Couldn’t have gone smoother. I would highly recommend! More

Amazing salesperson, Allan Friedman, who met and acceded all my expectations . Great price and fantastic service all my expectations . Great price and fantastic service More

Had a great experience purchasing my new car. Everyone from the sales staff to the finance department were a pleasure to deal with. Everyone from the sales staff to the finance department were a pleasure to deal with. More