
Dyer & Dyer Volvo Cars
Chamblee, GA
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Great service! Contacted dealership via internet and responded immediately. No hassle pricing, no haggle, just straight honest discussions. This dealerships price was almost $11k below other locations w responded immediately. No hassle pricing, no haggle, just straight honest discussions. This dealerships price was almost $11k below other locations we researched. More
I am a 67 yr old female who was expecting a certain level of stress when purchasing a new car. On the contrary, I had a 100% positive experience at this dealership; no high pitched salesman, a relaxed atmos of stress when purchasing a new car. On the contrary, I had a 100% positive experience at this dealership; no high pitched salesman, a relaxed atmosphere and they competently took care of every detail. My salesperson, Dale, answered all of my questions and when I asked the same questions more than once, he graciously explained everything to me, again. I couldn't be happier with my experience and I love my new car! More
We had a great experience leasing a new Volvo with Allan. I wasn't sure I was going to go with a Volvo but Allan was very helpful in showing me all of the amazing features of the car. Would highly recommend! I wasn't sure I was going to go with a Volvo but Allan was very helpful in showing me all of the amazing features of the car. Would highly recommend! More
I would like to introduce myself as being a very frugal and conscientious customer. I am an Engineer and did a lot of research when it came to purchasing my wife a SUV. I looked and test drove all of the c and conscientious customer. I am an Engineer and did a lot of research when it came to purchasing my wife a SUV. I looked and test drove all of the compact "luxury" SUVs and crossovers and each has there pluses and minus. I ended up purchasing a 2021 XC60 with the Monentum. I spoke to a variety of different dealers and ended up traveling 4 hours to Dyer and Dyer Volvo in Chamblee, GA. When I first called, I was helped by Sales person Victor Olin. He was very professional and understanding. We discussed different vehicles and options and he was more than willing to accommodate my requests. I told him my position and he respectfully listened and said he would see what he could do. AT first, I was a being a little unrealistic with my request in regards to price, but why not?? I asked him to give me an out the door price for the higher model Inscription which I thought my wife would like better. After getting the price which was I was very pleasantly surprised, told my wife, and she said we shouldn't buy the nicer one. I went back to Victor and he was very understanding and recommended a lower model which was the same color. He went back and gave me the out the door price which, again, I was very pleased. There were some options that were added and I asked if they could be removed and he worked with me to get the price where I wanted it to be. Not once was he disturbed at my requests and wanted this to work for a win/win. It was a little later in the evening when this transpired. I said OK' I'll call you tomorrow and lets make the deal. Well....the next day I got caught up and didn't call until later in the evening. To my dismay, Victor told me that the car was sold. At that point, I'm like "ya sure, you just don't want to give me the deal" (the issue was I needed to get a car ASAP because I just sold my wife's car!). I was wrong to think that of Victor because he called me the next day and said they got an early shipment in of XC60's and two of them were almost identical to the one I wanted. He gave me a better deal and I was elated to say the least. So I took the 4 hour trip with my son to pick the car up. prior to that I asked Victor if he could have everything to go and make my visit as short as possible. He said yes. I was a little concerned that once I got there, there was going to be these "hidden" costs that would be added on since they knew I was coming from 4 hours away and would most likely agree. When I got there, I met Victor and he immediately started the ball rolling. They had the car all prepped and ready to go. The finance person, also Victor, introduced himself to me and we started the paperwork. Of course, it is his job to explain and offer different protection packages to me and I told him I was not interested any of them. He said no problem and I understand. There was no pressure at all and I can't believe how quickly and efficiently the process went. The price was exactly what was on the worksheet they gave me. I am a very hard person to please and this dealership far exceeded my expectations. The dealership is a beautiful facility, and they have an incredible inventory. I was not paid nor am I a blogger to write this. I felt compelled to do it because this because by far, this has been the best car purchased I have ever made. I am 64 yrs old and have bought many cars. Five plus stars for my experience and hope you have the same if you deal with them. You will not regret it. More
Great experience ! Friendly And very knowledgeable staff. I would recommend this dealership to anyone that is interested in a Volvo ! I love my XC 60 ! staff. I would recommend this dealership to anyone that is interested in a Volvo ! I love my XC 60 ! More
Dale was amazing!! Helpful and responsive and got me the price I wanted!! So happy and glad we met him. He has also followed up after my purchase to check in! Thanks! price I wanted!! So happy and glad we met him. He has also followed up after my purchase to check in! Thanks! More
Exceptional client service! I came to Dyer & Dyer because I did not think another dealership took me seriously as a solo female shopper. I expressed this briefly during my initial call with Allan and he mad I did not think another dealership took me seriously as a solo female shopper. I expressed this briefly during my initial call with Allan and he made sure to treat me right from the beginning! Allan was able to find a car with every option that I was looking for and at a great deal! Highly recommend! More
It was such a pleasant experience. Sid could not have been more helpful and nice. The XC60 is the perfect car for me. Everything was handled beautifully. been more helpful and nice. The XC60 is the perfect car for me. Everything was handled beautifully. More
The facility is spacious and socially-distanced. The service center team is very customer-focused. I feel they care about providing the best they cane during these difficult times with the pandemic. Tha service center team is very customer-focused. I feel they care about providing the best they cane during these difficult times with the pandemic. Thank you for all you do to help keep us safe. More
We REALLY don’t like dealing with car dealerships. We decided to give Dyer and Dyer a chance because the car we were looking for is sort of hard to find in our area and they had a used one. We worked wit decided to give Dyer and Dyer a chance because the car we were looking for is sort of hard to find in our area and they had a used one. We worked with Allen, who gave us the test drive, worked some numbers, and answered our questions. My husband wasn’t sure about selling his truck to buy a plug in hybrid electric car, so we said we’d have to think about it. There was absolutely zero pressure (“What can I do to get you in this car today?”, no dumb questions (“What do you want your monthly payment to be?”) - Allen just handed us his business card and told us to keep in touch. How refreshing! After a couple of days of watching videos entitled things like “Gas price futures” and “Incentives for owning an AFV”, he was convinced that it was time to get rid of the truck, and the car at Dyer was fantastic, so it was an easy sell. We went back and although Allen was enjoying a day off, we were helped by Victor 1 and Victor 2. Victor 1 helped us with the details like financing - not once did he try to cajole us into using their financing - so nice! We had ours all set up and there was no reason to use anyone else’s. The dealership is very nice and comfortable. We chatted with Victor 1 and then Victor 2 took us to sign papers. Victor 1 got out car detailed, fully fueled (!!) AND ensured it was fully charged. Victor 2 showed us the list of optional coverages, which we declined. He never pressured us but wanted to show us our options, which we appreciated. In no time flat, our papers were signed and we were on our way. I have never had a more pleasant buying experience. Friendly staff, no pressure, no nonsense. You have a car, I want a car, let’s sign some papers. Big big thanks to Dyer and Dyer for making car buying a - dare I say - pleasure?! More