Dyer & Dyer Volvo Cars

Just had 60k maintenance done to my Volvo. Doug Wright is the advisor that I typically interact with and he is great to work with. Also, the renovation looks great. the advisor that I typically interact with and he is great to work with. Also, the renovation looks great. More

I called Dyer of the ABS/ESC light and the TMS to advise them my car was making a scrubbing sound, and brakes were spongy. I am not sure of the Service Man I spoke to, but he said it would be ok to drive. T them my car was making a scrubbing sound, and brakes were spongy. I am not sure of the Service Man I spoke to, but he said it would be ok to drive. This was a week and a half prior to getting an appointment. Took car in to be repaired, but the part was not on hand. Raymond advised the part to repair my car was not on-hand. He assured me it would be in the next morning so Dyer sent me home in my car. I pulled into traffic to get into the Center Lane at which time my car bogged down in front of oncoming traffic. I was lucky that my car rolled into the center lane. I was so scared. My car started backup so I pulled back into Dyer. Told Raymond about incident and he said to leave my car. I advised, I lived a hour away and did not have a ride home. I asked for a loaner, but Raymond said they didn’t have a loaner car. I said, I have no way to get home. I need a loaner so Raymond finally found a loaner car. My car was ready the next morning upon my arrival. More

My experience at Dyer and Dyer was excellent!Raymond was My experience at Dyer and Dyer was excellent! Raymond was attentive and paid close attention to details for my car. I enjoyed working with him. My experience at Dyer and Dyer was excellent! Raymond was attentive and paid close attention to details for my car. I enjoyed working with him. More

Everything was great, I always have a good experience when I come to have maintence on my car. The Staff was great and Professional Thank you. when I come to have maintence on my car. The Staff was great and Professional Thank you. More

Raymond was great and he had terrific communication all the way. They were very good and I will be back for sure. Thanks! DARREN TOBIN the way. They were very good and I will be back for sure. Thanks! DARREN TOBIN More

Lonnie was great. He is very professional, but also relaxed and cordial with his customers. Splendid first experience at Dyer & Dyer. I look forward to working with Lonnie again! relaxed and cordial with his customers. Splendid first experience at Dyer & Dyer. I look forward to working with Lonnie again! More

Lonnie Coleman provided me with an amazing customer experience. I have owned other high end cars and no Service lead has ever treated me better. Makes me want to always own a Volvo. experience. I have owned other high end cars and no Service lead has ever treated me better. Makes me want to always own a Volvo. More

Raymond in the service department took care of a recall on my car and fit me in with late notice. Then he had my car washed and wiped off wet drivers seat. Another dealership offered to see me a week lat on my car and fit me in with late notice. Then he had my car washed and wiped off wet drivers seat. Another dealership offered to see me a week later so I let them know that DYER and DYER took care of me! Thank you again! More

It's all about Customer Service!! I Stopped going to the Dyer & Dyer location because, I was very unhappy with my previous service manager. However, when I called them this time, they actually asked if I h Dyer & Dyer location because, I was very unhappy with my previous service manager. However, when I called them this time, they actually asked if I had a preference for a different service manager and I said, yes please...! I was thrilled to meet Lonnie Coleman, who, could not have been nicer, very professional, knowledgeable and informative. Yes, I plan to return and again, will definitely ask to work with Lonnie! See you at 60K More