
Dyer & Dyer Volvo Cars
Chamblee, GA
Filter Reviews by Keyword
By Type
Showing 422 reviews
Consistently thorough and caring service Dyer and Dyer cares about their customers! Through twenty years and almost a dozen cars we have always experienced excellent support and thorough ser Dyer and Dyer cares about their customers! Through twenty years and almost a dozen cars we have always experienced excellent support and thorough service. We never hesitate to return! More
I received exceptional service from the beginning of the buying process. We were offered several models to compare and choose. Allan Friedman demonstrated exceptional patience, professionalism, and knowle buying process. We were offered several models to compare and choose. Allan Friedman demonstrated exceptional patience, professionalism, and knowledge of the Volvo line of vehicles. I highly recommend this dealership for the complete Volvo buying experience. More
My technician Lonnie was very helpful and made sure I had quality and speedy service. The waiting area is extremely nice and their COVID-19 precautions were great. It was very easy to work remotely from the quality and speedy service. The waiting area is extremely nice and their COVID-19 precautions were great. It was very easy to work remotely from the waiting area. More
The best car buying experience we've ever had! This was the best car buying experience we've ever had. My husband has bought over 30 cars in his life... he loves high powered cars... and wanted to This was the best car buying experience we've ever had. My husband has bought over 30 cars in his life... he loves high powered cars... and wanted to buy me a new SUV. Volvo is a brand my mom has always loved and I wanted to try the new XC90 R-Design. There aren't many in the USA, therefore not many within a 5 hour radius from our city in north Florida. We found one at Dyer and Dyer and talked over our trade and purchase options with Allan and were finally able to drive up to make the deal. I can not tell you how amazing and smooth and enjoyable the experience was, even from 5 hours away. Negotiation was more than fair. When we went to pick it up, we LOVED the VIP sign, red bow, and overall 'check-out' process. Nothing but great things to say about Allan and the team there. More
Outstanding Service Thoroughly enjoyed my purchase experience at the Dyer and Dyer Dealership. My sales rep Sid Randjbar was outstanding and very knowledgeable about the Thoroughly enjoyed my purchase experience at the Dyer and Dyer Dealership. My sales rep Sid Randjbar was outstanding and very knowledgeable about the vehicles. Charles, the Finance Officer, was also very great assisting me with the loan process and subsequent purchase of my XC40. Exceptional customer service from Sid and Charles! Kudos for their outstanding service. More
My experience at the dealership was a disaster! I had Chi Liu as my salesman who was more than unpleasant!!!! Where do I begin.... it was so many issues with him not wanting to sell my vehicle of choice to m Liu as my salesman who was more than unpleasant!!!! Where do I begin.... it was so many issues with him not wanting to sell my vehicle of choice to me being that he had it RESERVED for another couple. After telling me preapproval of $36k from capital 1 was basically garbage and telling me I had to put down $3600 on a $13k car I was forced to PROVE THAT I WAS WORTHY OF THE VEHICLE DESPITE MY 753 credit score. So after he didn’t really want me to test drive the vehicle and lying about the specs on the car (I researched the car prior to arriving so it was EXACTLY WHAT I WANTED) I was more than DETERMINED TO GET MY DREAM CAR... so I applied for an auto loan right from my phone through my bank and was INSTANTLY APPROVED AND HE STILL DIDNT WANT TO SELL ME THE CAR! He said “OH WHAT YOU’VE GOT ANOTHER PREAPPROVAL?” I told him no I was APPROVED so NOW WHAT DO YOU NEED FROM ME? He seemed as though he didn’t understand I was APPROVED and told me to call my bank (WHAT FOR!?) So I said “what’s the problem I just was approved for the TOTAL AMOUNT OF THE VEHICLE AND MY CHECK IS SCHEDULED TO PICKUP ON MONDAY (it was Saturday and the bank had already closed). So now he says in order to take the vehicle home then I must write a check for the total amount for them to hold until I return on Monday with the check from the bank. I declined that option and so after pretending as though he had to check with his GM to see if I could take the car home (the person who finalized my loan said it was up to my salesman so HE HAD THE AUTHORITY TO DO IT) he agreed to let me take MY CAR home but not BEFORE TELLING ME THAT IT STILL WASNT MY CAR “JUST” YET... as he stalls more I FINALLY SEE THE COUPLE THAT DROVE MILES TO PURCHASE THE CAR ALL IN THE INSIDE OF MY CAR TAKING PICTURES AND ALL BEFORE I HAVE EVEN HAD A CHANCE TO TAKE PICTURES OF MY OWN NEW RIDE!!!!! I come outside to ADMIRE MY CAR AS WELL and the couple gets out and says “oh we didn’t do anything to your car we were just admiring it!” “So am I” I say and grab my keys from the salesman! Not a “congratulations on your new purchase“, “thank you for your business” NOTHING!!!! So I was racially profiled and TREATED LESS THAN the ENTIRE TIME I WAS THERE!!!!! This is not the HALF of it (racial remarks on SEVERAL OCCASIONS) but I said ALL THIS TO SAY I WILL NEVER PURCHASE A VEHICLE FROM THIS DEALERSHIP EVER AGAIN!!!!!!!!!!!! More
Great experience. Took a little longer than I wanted it to, but the team was great. Azriel was professional, kind and a pleasure to work with. to, but the team was great. Azriel was professional, kind and a pleasure to work with. More
Great Buying Experience Dealership had great inventory, but not my color scheme. Manager found the XC 90 in TN and had it shipped to Dyer and Dyer. Awesome Dealership had great inventory, but not my color scheme. Manager found the XC 90 in TN and had it shipped to Dyer and Dyer. Awesome More
Clark Davis did a terrific job! Very kind and patient with my wife and I. Charles was the same way in helping us through the paperwork. The dealership was clean and very classy. Just an all around great with my wife and I. Charles was the same way in helping us through the paperwork. The dealership was clean and very classy. Just an all around great experience. I highly recommend Dyer & Dyer and Volvo. This is our second XC60 and we love it. More