Dyer & Dyer Volvo Cars

Service Department Excellence I have been a long time customer of Dyer & Dyer Volvo and I have to say,dealing with Kenneth Rutter in the service department is always a pleasure. Mr I have been a long time customer of Dyer & Dyer Volvo and I have to say,dealing with Kenneth Rutter in the service department is always a pleasure. Mr.Rutter sets the standard for what customer service should be. Mr. Rutter goes above and beyond your expectations.He is always accommodating and most importantly, he is honest. Mr.Rutter's communication skills are excellent. Keeping in touch with you throughout the repair process. Mr. Rutter is truly asset to this dealership. More

Excellent customer service and attention to detail. Great team work. Excellent attention to details. Provided complimentary services (transportation to and from local restaurant). Made sure that vehicl Great team work. Excellent attention to details. Provided complimentary services (transportation to and from local restaurant). Made sure that vehicle was clean when service was completed. More

Allan is a Star I was a customer of the service department for many years, although I did not purchase my Volvo in Georgia. When it was becoming clear I was going to I was a customer of the service department for many years, although I did not purchase my Volvo in Georgia. When it was becoming clear I was going to need a new vehicle I spoke to Allan Friedman on the sales floor. I was actually looking for a newer, used car similar to my own. Allen looked for one, and contacted me when he had one, but it just wasn't right. For the next year I continued to search and occasionally pop in to see Allen. Well, when I finally decided on another model, Allen was there to help. He never forgot about me, and he showed great patience as I hemmed and hawed. In the end, I am very happy with my 2017 Volvo XC6, Allan, and Dyer and Dyer. More

Great efficient car buying experience. The most important thing for me was the folks at Dyer engaged as I wanted to engage via text and email to get a deal done then I just came in for a te The most important thing for me was the folks at Dyer engaged as I wanted to engage via text and email to get a deal done then I just came in for a test drive and pickup. They won be over with the ease and willingness to meet my expectations! More

Great & Friendly Car Buying Experience I'm so glad I visited Dyer & Dyer Volvo dealership on 3/16/2018. A few days ago I called their dealership and spoke with Allan about an available gol I'm so glad I visited Dyer & Dyer Volvo dealership on 3/16/2018. A few days ago I called their dealership and spoke with Allan about an available gold 2011 Toyota Prius Three. Luckily no one bought yet! So I scheduled an appointment with Allan for 3/16/2018 and I'm soooooo glad I walked through their doors. As a lady that is not as familiar with the car buying process, it can be a little intimidating. But from the time I got to the dealership to the drove off with my new wheels - their staff was so helpful and professional. The wonderful, friendly receptionist was welcoming - and I don't spend my hard earned money where I am not appreciated. Whenever you walk in a business (that values your business), they should greet you with a smile and make you feel welcomed. I asked to speak with Allan (Super Salesman) and Allan came shortly to hand me the keys so that I could test drive. As he made a copy of my license, I took the keys and my friend (who is more knowledgeable when it comes to cars) started looking at the car front to back, under the hood, tire treads etc. The car fax was satisfactory and after test driving on windy and hilly roads my friend and I were also impressed too (which is not easy to accomplish LOL). So then we enter Allan's office and discuss the numbers. Luckily for me the sale price on the car was under thousands of dollars compared to Kelley Blue Book (if you buy a used car...ALWAYS LOOK AT CARFAX AND COMPARE ON KELLEY BLUE BOOK's WEBSITE). Obviously with a great deal, I couldn't walk away. My credit is not perfect, but Allan and Denton (Finance Wiz) were able to offer me with a good interest rate!!! Think I will pay it off much sooner so I won't have a car note as long. Allan answered my questions and my friend's questions with respect - which I appreciate. Even the owner/general manager of the place came by struck up a conversation about my job and jokingly asked Allan to treat me right - Dyer & Dyer knows how to treat their customers! As I was in the financing office Denton offered additional options, and he may have been surprised that I turned down the additional options but he didn't hound me on why I was not interested. So even he understood how to respect a customer's wishes to not add on additional options - he didn't ask harshly or interrogate. With the paperwork to sign, he explained each page and he didn't seem annoyed that I was reading what I was signing, everyone does not have that kind of patience. Pleased with the experience I chipped in a sizable down payment which lowered my car note and I left with my key to my Prius aka GOLDIE! I’m going to recommend them to my coworkers that are also interested in buying cars. Proud Owner of Goldie, Rhonda J. More

Personable staff Sid at Dyer and Dyer made new car buying simple easy and enjoyable. Very personable staff without hard sales tactics. The staff was awesome and we are Sid at Dyer and Dyer made new car buying simple easy and enjoyable. Very personable staff without hard sales tactics. The staff was awesome and we are loving our new XC90 More

Deception On the paperwork I received when the visit was over, it stated I turned down services for my Check Engine light was on. However that was an untrue sta On the paperwork I received when the visit was over, it stated I turned down services for my Check Engine light was on. However that was an untrue statement no one ever came to me and discussed any issues that was found when servicing my vehicle. They walked me to my vehicle and never mentioned the check engine light was on. Disappointed they didn't bother to discuss my options as they stated on the invoice I received when the oil change was done. More

Easy, Quick In and Out Experience From the first email, Ben was professional and responsive. Every step in the process was explained and he ensured I was aware of all my options. We w From the first email, Ben was professional and responsive. Every step in the process was explained and he ensured I was aware of all my options. We were able to get to an agreement that worked for me and I’m in love with my new Volvo XC60. More