
Dyer & Dyer Volvo Cars
Chamblee, GA
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Everthing went very well until on our way out we noticed ed bad damage to the tire rim that nobody had caught. They will make it goo but it means an inconvenient trip to the dealer. ed bad damage to the tire rim that nobody had caught. They will make it goo but it means an inconvenient trip to the dealer. More
In March of 2024 I purchased not 1 but 2 cars from Dyer and Dyer, specifically Rob including a BRAND NEW XC90 recharge and a new xc60. I found out TODAY that they never issued the odometer statement and pa and Dyer, specifically Rob including a BRAND NEW XC90 recharge and a new xc60. I found out TODAY that they never issued the odometer statement and payment to Lexus for my trade in. Yes, they took my car, did not follow through with the proper paperwork to complete the payoff, and I just got notice from my credit report that Lexus just gave me a 30 days past due mark! The level of carelessness for a customer who spend $140k in one day is INSANE. I would never recommend them to anyone, as they didn't answer the phone today or return texts to discuss and fix this matter. More
Buyers beware, great service you will get until the papers are signed. Follow up attention is abysmal. Going on 3 months waiting on TAG and title to be settled so I can get permanent tag. No one will r papers are signed. Follow up attention is abysmal. Going on 3 months waiting on TAG and title to be settled so I can get permanent tag. No one will return a phone call. So much so that I had to call VOLVO corporate to open a case so they could try to get them to respond. I wish I lived close, but 4 hours away eventually I will have to take a day off from work to go to the dealer. More
The post sales support is not good. I guess the professionalism and care stops once the car is sold and customer is put the gate. Dyer and dyer prides itself in being #1 dealer and they I guess the professionalism and care stops once the car is sold and customer is put the gate. Dyer and dyer prides itself in being #1 dealer and they could atleast invest in one good printer. The post sale agreement copies they provided are not legible. More
The Dyer and Dyer Service Technician, Mercedes, went beyond the call of duty when I had my car serviced at the Dealership. The level of customer care shown was exemplary and refreshing. She took care to beyond the call of duty when I had my car serviced at the Dealership. The level of customer care shown was exemplary and refreshing. She took care to go over the process and kept me informed while my car was being serviced. She is a true professional and people person! My five star rating is based on her level of service. More