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Dyer Kia

Lake Wales, FL

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rated
45 Reviews

21280 Highway 27

Lake Wales, FL

33859

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45 Reviews of Dyer Kia

October 10, 2011

We were in the market to replace our 2005 Kia Amanti and visited three Kia dealerships within 65 miles of our home, Huston Motors being the furtherest away. Initial contact with all three was by Internet. T More

by jfc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sky Behrens
July 17, 2011

Had a problem with a used vehicle that I had purchased,it did take some time to get my vehicle fixed but I am very pleased with the work and also very pleased with the professional attitudes of the employees More

by shooby2448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb
Jan 19, 2012 -

Dyer Kia responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Please telephone me at (863) 676-2503 so we can make you a completely satisfied customer. Warm regards, Herbert Gillis

Jan 19, 2012 -

shooby2448 responded

Mr Gillis, I will be contacting you as soon as possible, I to hope that we can come to an agreement. I still havn't gotten vehicle fixed, maybe you can help. Thanks, Matt Schubert 386-212-2859

July 09, 2011

Disclaimer: I worked exclusively with one sales person mostly via email and phone. I have good credit, did not have a trade-in, and was not haggling for the lowest price in the state. I did my pricing res More

by johndoe89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sky Behrens
December 28, 2010

The dealership completely low-balled me on my trade. I did my research and knew the low/average/high trade-in values. The dealership offered me way below the low trade value, and the vehicle I was tradin More

by flwoolybugger
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
May 20, 2005

My employee walked in to buy a new Suzuki Forenza and spoke to jonas over the phone for my employees proof of income I also asked about what the extra $1000 was on the sticker price and he refused to ans More

by Anulita
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jonas
Feb 02, 2012 -

Dyer Kia responded

Huston Motors Kia participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. Please contact me at (863) 676-2503 or email hgillis@fieldshuston so we can discuss your concern. Best, Herbert Gillis, Manager Fields-Huston Dealer Group

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