ELCO Chevrolet Cadillac Inc

Mechanic was great service person was a liar. He told me WOW your corvette was in an accident I see not good. There was nothing wrong with my car a floor jack slightly bent my aft radiator suppor He told me WOW your corvette was in an accident I see not good. There was nothing wrong with my car a floor jack slightly bent my aft radiator support. Gave me a stupid bid. He acted like I had no idea how to work on cars. I had issues with ELCO Chevrolet before. Again the mechanic was great service guy More

I have had a mixed experience with this company since purchasing my vehicle and extended warranty from this company. The salesperson was very helpful and so was the finance manager,but just a few weeks a purchasing my vehicle and extended warranty from this company. The salesperson was very helpful and so was the finance manager,but just a few weeks after my purchase I had a very strange situation with my vehicle and when I reached out to the company about the situation they set up a service appointment with no date and time details. Then when I called them directly I was given a new service appointment which was weeks away from the first date and then when I arrived at the dealership the service department team and manager were rude and made the fact I was there seem like a waste of their time and I was told that until the issue was constant and the service light was solid that the warranty was not going to cover anything. I explained the issue several times to the advisor several times before the appointment and they never gave a clear explanation or understanding of the warranty or service contract(s). I have also conveyed the information several times and provided several photos and information directly from the Chevy app showing the issue yet nothing has been resolved or done yet. Then to make it worse I have responded to the “owner” at the number provided and yet no response and the dealership has all my contact details including my number and email. More

Greta communication on issues to service and communication until repairs completed. Would not hesitate to return for additional service. communication until repairs completed. Would not hesitate to return for additional service. More

I made an appointment 1 month ahead of time to fix my reverse camera. They kept the car 2 days without calling. I finally called them Friday around closing time and asked about my car. The lady said the reverse camera. They kept the car 2 days without calling. I finally called them Friday around closing time and asked about my car. The lady said the technician couldn’t figure it out. I told them to lock the keys in the car and I would get a ride to pick it up after work. My car would have sat in the lot all weekend if I wouldn’t have called. I have always been very satisfied with ELCO up until now. More

Purchased a Suburban and Corvette at Elco at different times. Great salesperson, excellent service and fair pricing times. Great salesperson, excellent service and fair pricing More

Updating previous review. Greg Kuntz and Noah malear went above and beyond to resolve issues. Much thanks to them. Greg Kuntz and Noah malear went above and beyond to resolve issues. Much thanks to them. More

Car drop off nicely set up for convenience. Waiting area is also well laid out and comfortable with nice coffee machine. Waiting area is also well laid out and comfortable with nice coffee machine. More

Excellent service writers Nice waiting room. Knowledgeable technicians. Timely service. Service provided in a timely fashion. Knowledgeable technicians. Timely service. Service provided in a timely fashion. More

Service is timely, complete and on schedule. Service Advisor very courteous professional and kept me well informed of delay. Service Advisor very courteous professional and kept me well informed of delay. More

Very professional helpful and extremely knowledgeable about the vehicle that I have definitely would recommend about the vehicle that I have definitely would recommend More