ELCO Chevrolet Cadillac Inc - Service Center

I’ve been an ELCO customer for 33 years. Drew (Service Writer) is exceptional at his job. He understands the frustrations that customers may experience during the process. He is a great face Drew (Service Writer) is exceptional at his job. He understands the frustrations that customers may experience during the process. He is a great face of ELCO. More

I had called with an unusual issue, they told me to bring the car. They treated me like royal. Fixed the problem. The person I talked to was Jeremy. He has helped me previously also. Actually, the entire sta the car. They treated me like royal. Fixed the problem. The person I talked to was Jeremy. He has helped me previously also. Actually, the entire staff is very good and courteous. More

I was able to easily make an appointment for a safety recall on my SRX. The team was friendly and despite the 12 inches of snow we received they had the car ready to go a day later. This dealership is n recall on my SRX. The team was friendly and despite the 12 inches of snow we received they had the car ready to go a day later. This dealership is not the closer to my home, but it’s worth the drive for better, friendlier service. More

Elco takes very good care of my XT5. Contacted Rob in the service department and he made an appt for the next morning to check out the problem. Thanks to Rob all issues were resolved i Contacted Rob in the service department and he made an appt for the next morning to check out the problem. Thanks to Rob all issues were resolved in a timely manner. More

The service was exceptional I waited about half an hour for my oil change and the technician helpfully recommended i buy some coolant and refill it for my oil change and the technician helpfully recommended i buy some coolant and refill it More

Customer satisfaction seems to be their thing! Friendly and accommodating! Glad we bought a Cadillac! Friendly and accommodating! Glad we bought a Cadillac! More

Excellent service as usual. Got me in on an immediate need to replace a failing battery. Got me in on an immediate need to replace a failing battery. More

The staff is very courteous and polite. They take great care of my vehicle and always explain everything thoroughly. They take great care of my vehicle and always explain everything thoroughly. More

As requested, ELCO performed an oil and filter change, rotated tires, and also performed a general inspection of vehicle. I was completely satisfied. The car was also washed free of charge which is a v rotated tires, and also performed a general inspection of vehicle. I was completely satisfied. The car was also washed free of charge which is a very pleasant addition to my visit especially at this time of year (winter). More

Service department is always prompt and courteous. Highly recommended for their service. Did not buy my car there Highly recommended for their service. Did not buy my car there More