Back

ELCO Chevrolet Cadillac Inc - Service Center

Ballwin, MO

4.7
231 Reviews

231 Reviews of ELCO Chevrolet Cadillac Inc - Service Center

Sort by
March 20, 2023

Elco Chevrolet is top notch and would never go anywhere else For service or for buying a car More

by Kklein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Mr. Powell is a true professional with the unique ability to to provide the highest level of customer service without being overbearing. Knowledgeable and passionate he has provided me the type of exclusive More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

Wonderful service, Amazingly professional and informative. It really is a pleasure to be doing business with you More

by Ttrapper65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Well done, well done, well done, well done, well done, well done, well done, well done. More

by fouriron7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Schaefer
January 17, 2023

The service department treated me fairly and with respect. I told them what was needed and they applied the update to my car. They did not try to sell anything else not needed. More

by sslance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
November 27, 2022

Lamar Is an EXCELLENT CAR SALESMAN & Everyone Needs To Get a Car From Him Asap! More

by Marquise Henderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

I have known Lamarr for a very long time, well over 10 years. He is smart, knowledgeable and will go the extra mile to make sure you get what you want new or used. I purchased my last 2 vehicles through More

by kuechoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Never bought from them but my boyfriend used the service department. They were great. Very professional. More

by lorilogsdon78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

*DO NOT* trust ELCO Service. I took my 2014 Silverado to have the Shark Fin Antenna repaired because it leaked. They happily took my $500 and said it was fixed. I did not drive More

by 96971ls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike B., Kyle F.
Sep 01, 2022 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. It's unfortunate that you were not happy with your recent service visit. It had been 4 years and 3 months between when the leak was fixed with a waterproof gasket(sealant is not recommended by GM) and when you visited recently. Unfortunately, we weren't able to assist you with all your requests, but we are happy that you have found another solution that fit your needs better. If you need further assistance, please don't hesitate to call us at 636-227-5333.

June 13, 2022

Charlie Thieret at Elco Cadillac went above and beyond to offer assistance. He was enthusiastic to provide help. I appreciate his positive energy and smile. He greeted me with joy. I became even happier More

by deedee40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Thieret
...
20
...