Eagle Buick GMC, Inc. - Service Center

Scott was amazing and took care of all of our problems, many of which were under warranty. It took a long time to get it done but the service was great! Nobody wore a mask and that is dangerous with CoVid many of which were under warranty. It took a long time to get it done but the service was great! Nobody wore a mask and that is dangerous with CoVid on the rise!! More

No matter who you are there’s always room for improvement.know company is perfect .I can’t say much more than I’ve already said improvement.know company is perfect .I can’t say much more than I’ve already said More

Being a 72 year old Vietnam veteran suffering from agent orange exposure I must err on the side of caution concerning covid-19. I live in Weeki Wachee, and if I was local I would have tried to have the vehi orange exposure I must err on the side of caution concerning covid-19. I live in Weeki Wachee, and if I was local I would have tried to have the vehicle picked up for service, that was not a option. I was very nervous, and anxious, when I drove into the service drop off and realized that I was one of the few people wearing a mask during this visit. It seemed that none of the dealership employees wore masks, and when I entered the waiting lounge not one of the 6 -7 people seated there were wearing masks, or social distancing. A vender came in to fill the drink machines without and form of personal protection. Being very uncomfortable, I left the lounge in less than 2 minutes to roam outside. When my vehicle was finished I approached it too find finger prints on the exterior door, drivers and passenger windows down (they were up when dropped off, meaning windows switches touched), radio station changed (again knobs touched, why?). Had too wipe down interior with sanitizer (steering wheel, ignition button, window switches etc.) because I didn't know if the dealership sanitized the interior after the service was complete. I have not too this point in time felt the need for a covid test, but after this visit I will pursue getting one. This has left me uneasy feeling very vulnerable. On a positive note I am confident that the service was done satisfactorily. More

Every single person in the service department is always phenomenal! I would never go anywhere else ! You all should be very proud of yourselves ! Thank you for always taking such great care of me ! phenomenal! I would never go anywhere else ! You all should be very proud of yourselves ! Thank you for always taking such great care of me ! More

The service was done in a timely manner. They too[k my The service was done in a timely manner. They too[k my coupon and applied to my service . What more do I need to say The service was done in a timely manner. They too[k my coupon and applied to my service . What more do I need to say More

Very dissatisfied with way the issue was handled and i will never recommend your dealership nor will i ever bring my truck back for future service. will never recommend your dealership nor will i ever bring my truck back for future service. More

The best, simply put. Couldn't consider going anywhere else. They have the best staff and do the best work. I can't thank them enough. else. They have the best staff and do the best work. I can't thank them enough. More

The best of the best is at Eagle Buick! Staff provide The best of the best is at Eagle Buick! Staff provide excellent Service in all areas. Timely update on my vehicle. They make you feel like your ho The best of the best is at Eagle Buick! Staff provide excellent Service in all areas. Timely update on my vehicle. They make you feel like your home. More

Eagle Buick went ABOVE and BEYOND to take care of my car! Russ and Scott were excellent to deal with! Thank You so much! I could not have asked for better service and my car is running great! Russ and Scott were excellent to deal with! Thank You so much! I could not have asked for better service and my car is running great! More

Scott and Jayson were very professional and took excellent care of me and my car. I appreciated the extra care during the COVID outbreak. I also spoke with Reggie Terry about leasing and was pro excellent care of me and my car. I appreciated the extra care during the COVID outbreak. I also spoke with Reggie Terry about leasing and was provided excellent information. More