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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
404 Lifetime Reviews • Review Dealership
Call Service Center (888) 745-2599

404 Reviews of Eagle Buick GMC, Inc. - Service Center

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March 05, 2021

"Your entire staff has always been friendly, curtious, and..."

- mkrasny

Your entire staff has always been friendly, curtious, and prompt. We have bought a couple of vehicles from Eagle and they have proven to be great buys. Your service department has always been very helpful, even if it was to simply answer a question.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
Other Employees : Jason -service
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Helpful
March 05, 2021

"Extremely helpful bunch in your service department.. I..."

- avscruf

Extremely helpful bunch in your service department.. I must say that "Denise" was extremely helpful when I purchased the new 2021 Yukon Denali, insetting up the massive apps on the panels !! I couldn't do without Her !! She really eats the tec. up fast and gets it done !! WOW..

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
Report | Print
Helpful
March 04, 2021

"The service was good, it took a bit longer than I was..."

- A1991MOM

The service was good, it took a bit longer than I was told it would. And one of the issues I had was not resolved so I will have to take it back it for that.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
Report | Print
Mar 05, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Eagle Buick-GMC Team

Helpful
March 04, 2021

"Great service department. Nice place to wait while can..."

- Great sales experience

Great service department. Nice place to wait while can is being worked on. I’ll always get my car serviced here. Thank you very much.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley
5.0
Report | Print
Mar 05, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, The Eagle Buick-GMC Team

Helpful
February 27, 2021

"The service center has been fantastic since I bought my..."

- sgviper

The service center has been fantastic since I bought my 2018 Denali 3500! Scott in service is 100 percent on top of everything that I bring in. Promt friendly service from everyone as well. Thank you

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Mar 02, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, The Eagle Buick-GMC Team

Helpful
February 26, 2021

"Eagle 🦅 Buick GMC is my go to for anything automotive...."

- KATZ22MEOW

Eagle 🦅 Buick GMC is my go to for anything automotive. I’ve purchased several vehicles there, and always been treated fairly. Dan Heckman is our Salesman, and friend. Dan goes above and beyond to accommodate any request I have. Jim Martin and his service team are top notch, and always there to help us. Russ runs an efficient and welcoming team! Highly recommend EAGLE BUICK/GMC!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dan Heckman
5.0
Jim Martin
5.0
Bob Ernstes
5.0
Report | Print
Mar 01, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Eagle Buick-GMC Team

Helpful
February 19, 2021

"This dealership should be the standard which others are..."

- Pipesoblue

This dealership should be the standard which others are compared to. Excellent job I have found a new home ! I am impressed by the professionalism

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley
5.0
Jim Martin
5.0
Laura Tramontana
5.0
Report | Print
Feb 22, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Eagle Buick-GMC Team

Helpful
February 18, 2021

"Scotty, my Service Advisor was amazing!! I only needed..."

- john@crideronline.com

Scotty, my Service Advisor was amazing!! I only needed wiper blades & he installed them quickly so I could be on my way! Excellent in all respects!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scotty
Report | Print
Feb 19, 2021 -

Eagle Buick GMC, Inc. responded

John, thank you for the awesome feedback! You're right, Scotty is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Eagle Buick-GMC Team

Helpful
February 17, 2021

"Great service.Friendly customer service reps Mine was..."

- atna123

Great service.Friendly customer service reps Mine was Scott. Vehicle was brought in right away. Coffee and newspapers as well as water complimentary while you wait.AAAAA+++++

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Feb 19, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Eagle Buick-GMC Team

Helpful
February 12, 2021

"I was delighted with my first visit to the service..."

- terryvermont

I was delighted with my first visit to the service department for an oil change and tire rotation and have told my friends how happy I was with the service appointment!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jim Martin
5.0
Report | Print
Feb 18, 2021 -

Eagle Buick GMC, Inc. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Eagle Buick-GMC Team

Helpful
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