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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,460 Reviews

1,460 Reviews of Eagle Buick GMC, Inc. - Service Center

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October 18, 2023

Eagle Buick is by far the best Dealership I have dealt with since I got my drivers license in 1972!!!! More

by NTNEELY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Copas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Eagle Buick GMC, Inc. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Eagle Buick-GMC Team

October 13, 2023

A well organized service department and the waiting room area was very clean. I didn’t have to wait long to get the Buick Encore GX fixed More

by wjhepler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Eagle Buick-GMC Team

October 12, 2023

Great customer service. Service was complete at time promised. Called for an appointment on Tuesday, got in on Wednesday! Amazing! Thank you so much More

by KMOORE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Eagle Buick-GMC Team

October 12, 2023

My recent service did not meet my expectations. I scheduled service on specific items. The work was performed but not checked by the technician to ensure the actions were effective. The truck wa More

by James
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Person not listed
Oct 13, 2023 -

Eagle Buick GMC, Inc. responded

James, your feedback is important to us, and we'd like to hear more about your visit to our Eagle Buick-GMC's Service Department. Please contact us at your convenience, so we can discuss your experience. Sincerely, The Eagle Buick-GMC Team

October 10, 2023

The gal that dealt with me at the service desk was really lovely. She has a very nice manner More

by BESTY_KING
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave a positive review, Besty! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Eagle Buick-GMC Team

October 07, 2023

Best service, best service writer Scott is awesome im always surprised when they do service on my vehicle and don’t find anything wrong. So when he does say something needs done, complete trust on my par More

by Patsyhunt1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the positive review, Patsy, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Eagle Buick-GMC Team

October 06, 2023

Scott is Always there for us. He teats us like family and the staff is very accommodating. More

by Rarodgers1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Eagle Buick GMC, Inc. responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Eagle Buick-GMC Team

October 04, 2023

Morgann was fantastic! Great service. She went above and beyond to help us. We couldn't ask for better service center. More

by tobiasthompson1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Morgann does for Eagle Buick-GMC Inc and our customers. Hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

October 01, 2023

I drove past a couple dealerships to get work done on my truck by this dealership. Scott worked with me on the price to make it worth the drive and had nothing but a pleasant experience. More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for your outstanding rating about our service department, Mason. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Eagle Buick-GMC Team

September 28, 2023

Service Rep Meganne provided exceptional customer service during this visit. Provided quick responses to my questions and concerns More

by CJR1618
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Meganne was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Eagle Buick-GMC Team

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