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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,476 Reviews
Call Service Center (888) 745-2599

1,476 Reviews of Eagle Buick GMC, Inc. - Service Center

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November 06, 2021

There is no other shop around that takes care of your vehicle like eagle Buick, always pleasant to work with More

by obarat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley, Steve Maiolo
Report | Print
Nov 08, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

November 04, 2021

Fixed my AC problem another dealer could not and now car is cooling down as it should More

by JIMJEAN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Trudy Gilley, Steve Maiolo
Report | Print
Nov 05, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Eagle Buick-GMC Team

November 03, 2021

First service on new vehicle. Took longer than expected as there was a recall I didn't know about. They found it and took care of it for me. More

by asapdeliveryno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley, Steve Maiolo
Report | Print
Nov 04, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

November 03, 2021

Service dept is always courteous and very accommodating. Always trying to make you feel you are the most important client More

by rhoseley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott
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Nov 04, 2021 -

Eagle Buick GMC, Inc. responded

Wow, thank you for this amazing review! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Eagle Buick-GMC Team

November 03, 2021

They go above and beyond to make sure you are informed what’s going on with your vehicle when you are having service or you are buying a car or truck More

by adkinsroy55
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Trudy Gilley, Steve Maiolo
Report | Print
Nov 05, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

November 02, 2021

Scott is the best guy in Service Listens and makes sure to get your vehicle fixed More

by RKNETSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Nov 03, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Eagle Buick-GMC Team

November 01, 2021

I went in for an oil change they said I need an engine air filter and I said ok. Oil change and filter change took more than 1.5 hours . Then I get the bill and it’s 100.00,I talked to the service manager More

by pireras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Martin, Trudy Gilley
Report | Print
Nov 02, 2021 -

Eagle Buick GMC, Inc. responded

We are sorry that you feel that way. In efforts to prevent our guests from feeling this way, we take our pricing strategy very seriously. As such, we regularly conduct a competitive survey of 5 local repair facilities to make sure our prices are fair. We may not always be the most economical, but we are certainly not the most expensive. Plus, our oil changes are completed by factory trained technicians using OEM parts and include a multi-point inspection for added peace of mind. Although it seems that your wait time was a little excessive, the charge for your service was accurate. We are confident that should you choose to have your next oil change done elsewhere you will see that our prices are competitive. We hope to have the opportunity to earn your business again in the future.

October 31, 2021

They do what they tell you they'll do , That's rare in today's world More

by r.lewis1117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Nov 02, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Eagle Buick-GMC Team

October 29, 2021

Yes I had a very good time and they did me they treated me very nice and I even left some CD D’s to get out of a thumb drive More

by Bamaball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin
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Nov 01, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

October 28, 2021

Service was very good !! Scott is the best !! Got in and out in very good time. More

by darlene91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Oct 29, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

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