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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,472 Reviews

1,472 Reviews of Eagle Buick GMC, Inc. - Service Center

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September 04, 2021

I have been taking my 2006 Sierra to a GMC dealer for service in Minnesota exclusively for all service and repair since it was new. I recently moved to Florida and this was my first time visiting the GMC More

by Timmyd927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Martin
Sep 07, 2021 -

Eagle Buick GMC, Inc. responded

We are sorry that we did not meet your expectations on your recent visit. If you would like to swing by we would be happy to reset your clock. You may also call and we will walk you through the reset, if it is more convenient. Regretfully, we are unable to determine which guest you were or we would initiate the call promptly. We hope that you will give us another opportunity to earn your business in the future.

September 04, 2021

always get excellent service and very polite people....We have had the best of the best working with everyone at Eagle Buick...Highly recomend this dearlership.. More

by cece2166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Baldner,Cody Baldner, Jim Martin, Laura Tramontana, Trudy Gilley, Steve Maiolo
Sep 07, 2021 -

Eagle Buick GMC, Inc. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Eagle Buick-GMC Team

September 02, 2021

Walked in without an appointment to get a tire checked. They took care of it in a timely manner and I walked out a happy person. More

by debbiebrooks929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
Sep 03, 2021 -

Eagle Buick GMC, Inc. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Eagle Buick-GMC Team

September 02, 2021

Very good experience, professional staff, and quick in and out. I wouldn't hesitate to return or recommend a visit to this dealership. Thank you. More

by Yeroc36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
Sep 03, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Eagle Buick-GMC Team

September 01, 2021

I have been dealing with Eagle Buick for over 10 years and have never been disappointed. My last dealing had to do with my Air conditioner compressor which they had installed, but at my request was a rebu More

by Tom K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 03, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Eagle Buick-GMC Team

September 01, 2021

Scott was excellent! My 2019 Enclave died at 4:30pm and Scott ensured that the car was towed, and I received a vehicle to drive while repairs were made, Very efficient, polite and good humored. More

by yfarm6620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
Sep 03, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

September 01, 2021

When I send my trucks in for a service that I paid good money for I expect them to to the complete job not a half xxx job. I own a welding fabrication shop and diesel repair shop I I left my customers equi More

by Welder 1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Russ is awesome also., Mark Mileti
Sep 07, 2021 -

Eagle Buick GMC, Inc. responded

Welder1, You are absolutely correct! If we left something loose or unfinished, we would very much like to know about it. Additionally, we would like to identify what happened so that we know which team member needs attention. We are unable to determine who you are, so we ask that you give our service manager a call at your earliest convenience at (352) 795-6800. His name is Steve. He is aware of your review and awaiting your call.

August 31, 2021

Every service institution is based on good people. That’s why I go to eagle Buick . The people are great. You can get service anywhere but I prefer Eagle Brick because I can depend on them to do the job rig More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
Sep 02, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

August 28, 2021

First time there was met by your very nice service writer staff. Very nice and well treated. My request was handled professional and the results were satisfactory. I met with one of your sales staff and tom More

by Leonkmock80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley
Aug 30, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

Aug 31, 2021 -

Leonkmock80 responded

Everyone and everything in my experience with this company has been above board and professional. I applaud you and your company and you should be happy to have such a remarkable team. Thank You. L. K. Mock Jr.

August 24, 2021

Service was great and the staff was very friendly and attentive to my problems they treated me kind and quick.Scott was very friendly and knowledgeable. More

by Xstixhdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Aug 26, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Eagle Buick-GMC Team

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