Eagle Chevrolet

Amazing customer service I have a 2012 Kia Optima sx turbo with 200,000 miles on it. I leased and bought my car through Eagle. Although I have maintained my car, things are b I have a 2012 Kia Optima sx turbo with 200,000 miles on it. I leased and bought my car through Eagle. Although I have maintained my car, things are bound to happen once you hit that mileage. I began to have engine trouble and brought it to the dealership, which I normally avoid at all costs. However, even with the bad news they had to give me about my engine, they did everything in their power to put a smile on my face. Luckily my car met the recall standards and I was able to get a new one, and it was installed and back to me in a week and a half. The gratitude I feel is priceless. A special thankyou to all the mechanics and service staff for doing a great job during such a hard time for me. More

Easy to Work With The purchase was an outstanding experience. We bought the KIA Forte. It was simple and easy. Cherise Hofsiss a great salesperson, took care of every d The purchase was an outstanding experience. We bought the KIA Forte. It was simple and easy. Cherise Hofsiss a great salesperson, took care of every detail. She handled insurance matters, DMV and scheduling. It was a pleasure to work with her. I highly recommend Cherise and the whole team at Eagle! More

Terrific first visit I was pleasantly surprised at the service department as it was my first visit. Exceptionally friendly reps who fully explained everything to me about I was pleasantly surprised at the service department as it was my first visit. Exceptionally friendly reps who fully explained everything to me about my service and kept me informed with additional issues that they found and what cost/time it would take to resolve. I didn't need to, but would happily have spent time in the waiting lounge. Very impressive all around. Makes me want another Volvo when it's time. More

Had a dashboard notice to stop operating the vehicle, went d Nancy at the desk and the service manager Smitty diagnosed the problem immediately. It was late in the day and they got a tech to volunteer to stay Nancy at the desk and the service manager Smitty diagnosed the problem immediately. It was late in the day and they got a tech to volunteer to stay late to fix the issue so we weren't left without a car and were able to leave on our vacation. More

First service Jim and staff provided professional and efficient service with a personal touch. My steering wheel was replaced due to mfgr defect and the light on gp Jim and staff provided professional and efficient service with a personal touch. My steering wheel was replaced due to mfgr defect and the light on gps screen was adjusted. More

Queen for a Day I recently had to bring my Volvo XC70 in for a repair. After a detailed explanation of the problem, I was told it was going to take about 2 hrs. to f I recently had to bring my Volvo XC70 in for a repair. After a detailed explanation of the problem, I was told it was going to take about 2 hrs. to fix. The service rep (Jim) offered a driver to take me to a local shopping mall and pick me up. I accepted! I came back after a "quick" 2 hrs. shopping spree; my car was ready and I had a big smile on my face. What service; both for the car and me! That is why I have a Volvo; thank you Eagle Auto Mall and Volvo Service in Riverhead, NY. More

Great experience! Terrific salesperson Cliff Berry answered my questions, I test drove 2 vehicles, agreed upon pricing and wrote up the lease. Surprisingly easy from st Terrific salesperson Cliff Berry answered my questions, I test drove 2 vehicles, agreed upon pricing and wrote up the lease. Surprisingly easy from start to finish - I picked up my Mazda CX5 three days later and LOVE it! More

Pleasant purchasing experience My salesman Robert Barron was wonderful to deal with. This is my third Volvo purchase and I always return to Eagle Auto. Robert knew the Volvo produ My salesman Robert Barron was wonderful to deal with. This is my third Volvo purchase and I always return to Eagle Auto. Robert knew the Volvo product very well and was able to answer all my questions as my new V60 has many features that my older V60 did not have. I will be making an appointment to visit Robert in the near future as he suggested I return to learn the new features once I get used to the vehicle. More

Routine Maintenance Had a scheduled appointment. Was in and out in about an hour for a recall service and state inspection. Reps are always organized and thorough and mak Had a scheduled appointment. Was in and out in about an hour for a recall service and state inspection. Reps are always organized and thorough and make you feel respected. More

Out of town, Eagle stepped up big My daughter was visiting Long Island from PA and the oil light on her new Mazda 3 kept coming on despite the oil level being ok. The check engine lig My daughter was visiting Long Island from PA and the oil light on her new Mazda 3 kept coming on despite the oil level being ok. The check engine light then came on and she brought it to Eagle for a look. They fit her into their packed schedule. Andrew made numerous phone calls regarding warranty service and was super helpful. Eagle washed the car, changed the oil and checked out the entire car all by the next morning. Great service...thanks! More