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Eagle Chevrolet

Riverhead, NY

4.5
243 Reviews

1320 Old Country Road

Riverhead, NY

11901

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Showing 243 reviews

March 21, 2024

Has no problem violating advertising practices set forth by NY attorney general. Put a 2016 jeep rubicon up for $23,595 on their website and then after I put in a credit in switched the price to $26,995 More

by xx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matthew Adams-Korn
Mar 23, 2024 -

Eagle Chevrolet responded

We strive to maintain the highest standards of integrity and we are sorry to see that we left a bad impression. We understand the importance of pricing accuracy and consistency, and any discrepancies that occurred were purely unintentional and are deeply regretted. If you would be willing to provide us with more details, including the screenshots you mentioned, please reach out to us directly so we can discuss this further. Thank you, Customer Care Team - customercare@eagleautomall.com

March 16, 2024

Steven was very friendly and professional. Waiting area and restrooms are clean. Complimentary coffee is appreciated. More

by Jim H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Mar 18, 2024 -

Eagle Chevrolet responded

Jim, we're glad to know Steven provided friendly and professional service at Eagle Chevrolet of Riverhead. We aim for clean facilities and a comfortable waiting area - happy you enjoyed the coffee!

March 15, 2024

Great service and very knowledgeable! Will answer all questions you may have! Very patient salesmen and finance person is a pleasure. More

by Onthecape1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Mar 15, 2024 -

Eagle Chevrolet responded

We're glad to know you found our team at Eagle Chevrolet of Riverhead knowledgeable and patient. We strive to provide great service and answer all your questions. Thanks for the positive feedback!

March 13, 2024

Excellent service and pleasure to do business with Michelle and Steven. Would recommend to friends. More

by 4bahner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Steven
Mar 14, 2024 -

Eagle Chevrolet responded

The pleasure was all ours! Thanks for sharing your appreciation for Michelle and Steven, as well as recommending Eagle Chevrolet of Riverhead!

February 23, 2024

Jayson was attentive and had every detail accounted for. Car was delivered and met every expectation. Great overall experience for us. More

by Dandilauro2711
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayson Gomez, Matthew Adams-Korn
Feb 26, 2024 -

Eagle Chevrolet responded

We're delighted to know that Jayson and our team at Eagle Chevrolet of Riverhead met your expectations. Thanks for sharing your positive experience with us!

February 15, 2024

Awful Not organized Contradicts themselves with not knowing information Terrible experience with the service management More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Adams-Korn
Feb 16, 2024 -

Eagle Chevrolet responded

Bob, we're really sorry to read about your experience. It's clear we've fallen short of our goal to provide excellent service and for that, we apologize. We'd appreciate the opportunity to learn more about what happened so we can address it properly - please reach out when you have a moment. Thank you, Customer Care Team - CustomerCare@eagleautomall.com

February 11, 2024

John hooked me up made it easy. Came all the way from Nassau please to do business with them. Thank you Steve More

by stevenbrigham15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Feb 12, 2024 -

Eagle Chevrolet responded

Steve, we're glad to know John made your experience at Eagle Chevrolet of Riverhead a smooth one. We appreciate you making the trip from Nassau! Safe travels in your new ride.

February 09, 2024

Mike Roperti Everette and the entire staff were very transparent and stayed true to the deal!!! They went above and beyond to make sure that we were satisfied with the delivery of the vehicle. They sho More

by Dan Poole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Roperti & Everette, Matthew Adams-Korn
Feb 09, 2024 -

Eagle Chevrolet responded

Dan, it's fantastic to know that Mike and the team at Eagle Chevrolet of Riverhead went above and beyond for you. We appreciate your recommendation! Enjoy every feature in your new car!

February 04, 2024

Never got a response to my offer on a car and I tried two times More

by Stang629
Recommend Dealer
No
Employees Worked With
Matthew Adams-Korn
Feb 05, 2024 -

Eagle Chevrolet responded

This feedback is disappointing to receive, as we are committed to responsive and timely communication. If you're open to giving us another chance to earn your business, we would be happy to assist you. Please reach out to our Customer Care team at customercare@eagleautomall.com when you have a moment. Thank you.

January 20, 2024

I have used Eagle service for more than 20 years. Eagle has always completed the work efficiently and in a timely manner. The service office has always listened to my concerns and explained everythin More

by dmarkertny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
Jan 22, 2024 -

Eagle Chevrolet responded

We're honored to know that you've trusted Eagle Chevrolet of Riverhead for over 20 years! It's always our goal to provide efficient and timely service while keeping communication clear. Thanks so much for your continued support!

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