Eagle Chevrolet

Dealership takes no responsibility for vehicles left in their care. Had approximately 3k worth of tools stolen from vehicle while in their care. Do yourself a favor and go somewhere else for service. I lea their care. Had approximately 3k worth of tools stolen from vehicle while in their care. Do yourself a favor and go somewhere else for service. I learned the hard way that this dealership does not do the right thing. NOT a reputable dealer and unfortunately taints the industry. More

Ordered parts thy sold me something that was useless after 19 phone calls finally got a return label that thy charged me for sent parts back now thy won't refund me $358.00 lot of money to me sence I a after 19 phone calls finally got a return label that thy charged me for sent parts back now thy won't refund me $358.00 lot of money to me sence I am a senior. I will be hiring a attorney who will be getting his fees also. I filed b.b.b complaint and will do consumer affairs. I would not doe any kind of buisness with this place. More

What a horrible way to do business! This dealership doesn't prioritize their customers! I would avoid this place at all costs! Management is nonexistent! This dealership doesn't prioritize their customers! I would avoid this place at all costs! Management is nonexistent! More

Awful person, awful sales management, he blows sunshine up your xxx and then charges you for the full term of your old lease. Once you have the new car in possession.... Saying I never told you that.... Ca up your xxx and then charges you for the full term of your old lease. Once you have the new car in possession.... Saying I never told you that.... Can somebody please explain why anyone would pay for 2 leases, for 2 extra months then nothing was wrong with the car you were driving.... (still have plenty of miles available) They say word of mouth is the best way FOR "advertising!" So the bottom line is there are a lot of Kia dealers, so go to ANOTHER one, then Eagle in Riverhead New York .... More

Eagle Tried to Charge me $10,000 over MSRP for a Corvette I waited for over a year and a half. My Signed Sales Agreement was for MSRP! They Never told me of $10k extra until the day my allocation came up. T I waited for over a year and a half. My Signed Sales Agreement was for MSRP! They Never told me of $10k extra until the day my allocation came up. The definition of creepy car salesmen!! More

If I could give zero stars I would. We are shopping for a new suv, and have test driven several cars at other dealerships. We were ready to decide between the Mazda and Kia but needed to test drive. We went new suv, and have test driven several cars at other dealerships. We were ready to decide between the Mazda and Kia but needed to test drive. We went to the dealership at 5 pm after work with our infant in tow. Two employees saw us walk in, neither greeted us. When we walked to the back of the sales floor to inquire about test driving both cars, we were told we cannot test drive due to covid. We had our masks on, but both sales reps said “if we let you test drive, and then you don’t take the car, we have to clean it and we are the only ones here”. We have been to Smithtown Kia, and Riverhead Toyota and Hyundai and had no issue test driving any vehicles. This dealership lost our business and we are extremely disappointed as it would have been nice to be purchase a car from a local dealer. More

Some of the worse customer service ever! We recently move from CO back to NY. While in Colorado, we purchased our Chevy Traverse and extended warranty (Extension of the manufacturer warranty – bumper t move from CO back to NY. While in Colorado, we purchased our Chevy Traverse and extended warranty (Extension of the manufacturer warranty – bumper to bumper, no deductible). In advance of going to Eagle Chevy, I gave them all the information on the warranty. While dropping it off, the in dash LCD screen displayed the issue it was being brought in to be fixed. They told me that they charge $140.00 for a diagnosis and if the warranty company paid less I would have to pay the difference. I told them that the extended warranty bought from the dealer should be no deductible and everything should be covered. I also suggested, since we know what the problem is, that they call the warranty company in advance to verify the coverage. On both suggestions, they said if I was unwilling to give them a credit card, “you should take the car elsewhere”. I reached out to my original dealer and they were flabbergasted and said they are just looking to make additional money off you and dealers should not be practicing business like that. Your extended warranty is the best out there, it even covers car rental if needed. My last 3 Trucks have been Chevy’s, and I have always been pleased with the Chevrolet products, my future Chevy cars/truck will not be purchased from Eagle Chevrolet of Riverhead. Dealerships wonder why they have such a bad reputation, here is the perfect example. FYI: another local dealership is fixing it with no issues. More