Earnhardt Buick GMC - Mesa

Earnhardt Buick Service Top Of The Chart My Buick Verano was due it's 50,000 mile maintenance check up. I arrived at my appointed time and was met at my car by my Service person, Hank. He m My Buick Verano was due it's 50,000 mile maintenance check up. I arrived at my appointed time and was met at my car by my Service person, Hank. He met me with a smile and was very friendly advising what would be taken care of for my required maintenance. I had to wait on the car so the waiting room was very very nice and very pleasant. Hank kept me informed of the status of my car maintenance. When I checked out to pay for the maintenance the person at the check out desk was very nice, friendly and patient also. More

CUSTOMER FOCUSED Gregg Hillman was an excellent sales person. He listened to me carefully and showed me cars and options that were exactly what I wanted. He provided Gregg Hillman was an excellent sales person. He listened to me carefully and showed me cars and options that were exactly what I wanted. He provided great follow through during and after the sale. I believe Gregg wanted to be sure I was happy more than he wanted to make a sale. His customer service has been outstanding. I would recommend him to others without hesitation. Its often not easy to trust a sales person, but Gregg is the exception. In addition, Chad provided great support throughout the process. More

Excellent service Lige was so helpful and explained about the pressure in my tires. Love the service. It is always quick and friendly and helpful. I like this dealershi Lige was so helpful and explained about the pressure in my tires. Love the service. It is always quick and friendly and helpful. I like this dealership. More

Great service and staff Very friendly staff and great service department, very pleasant place and very nice place for service and my vehicle was done when they said it would Very friendly staff and great service department, very pleasant place and very nice place for service and my vehicle was done when they said it would be. More

Earnhardt Buick Excellence I decided to lease as I have recently moved to Arizona. I did due diligence researching SUV vs $. Buick has recently risen to the challenge. Great r I decided to lease as I have recently moved to Arizona. I did due diligence researching SUV vs $. Buick has recently risen to the challenge. Great ride, sit higher and easy to see out. Equipped with back up camera and CarPlay! I allowed 24 hr before signing to affirm my decision. I did add sensor package to illuminate blind spots. Thanks to Alex, Rod, Rip and Tracey for excellent service. More

Very pleased with the service and the courtesy of the employees and the good work they do and the waiting room was nice for the customer and the courtesy of the employees and the good work they do and the waiting room was nice for the customer More

R.I.P. was very helpful and knows what he’s talking about. Straight forward without a lot of haggling. I appreciate that. Everyone seemed very friendly as they saw us mingling around, while waiting for things Straight forward without a lot of haggling. I appreciate that. Everyone seemed very friendly as they saw us mingling around, while waiting for things to get finished up. More

Superior Customer Service Not only fast and courteous, but offered great alternatives that will help me figure out ways to deal with two other vehicle issues, beyond the servic Not only fast and courteous, but offered great alternatives that will help me figure out ways to deal with two other vehicle issues, beyond the service being performed that day. More

Had a problem with a rattle in the rear end of the Terrain. Earnhardt troubleshot the problem, recognized it and fixed it in a very short manner. The service department is very efficient. The rattle is gone an Earnhardt troubleshot the problem, recognized it and fixed it in a very short manner. The service department is very efficient. The rattle is gone and we are very satisfied. More

Service Team is excellent! The service team is ready to help and promptly resolve any concerns. They are a pleasure to work with! I really appreciate their service and they ar The service team is ready to help and promptly resolve any concerns. They are a pleasure to work with! I really appreciate their service and they are usually done before the estimated time. Thank you! More