Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Earnhardt Cadillac

Scottsdale, AZ

Overview
Reviews
5.0
822 Reviews
Call Dealership (480) 483-4000
View Awards

7901 East Frank Lloyd Wright Blvd.

Scottsdale, AZ

85260

Directions

By Type

Showing 822 reviews

January 25, 2024

Anthony in sales was superb in assisting my by back off lease process. I'll buy my next Cadillac from him. More

by caesura.linking_0x
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tobey Bates, Anthony Herrman, Mike Strickland
Report | Print
Jan 25, 2024 -

Earnhardt Cadillac responded

Thank you for sharing your wonderful rating! We are thrilled to hear Anthony ensured a seamless experience, and we look forward to assisting you again in the future. Until next time! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Jan 25, 2024 -

caesura.linking_0x responded

excellent follow up from the dealership. and your closing paper work process is the best I"ve seen ( I own 4 cars).

Helpful
January 24, 2024

Mitchell deserves an A+ for his professional manner. As was explained at drop off everything turned out to be spot on. I also appreciate finding a ride for me on short notice in a timely manner. More

by patman0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Melero
Report | Print
Jan 25, 2024 -

Earnhardt Cadillac responded

Hi Pat! Thank you so much for your kind words. We're thrilled to hear that Mitchell provided you with excellent service and went above and beyond to accommodate your needs. We'll make sure to pass on your compliments to him. We appreciate your support and hope to assist you again soon! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Helpful
January 17, 2024

I am a professor, and Brandon deserves an A+ for his professional manner.He has serviced me for seven years , and always goes the extra mile.His competence, knowledge, and skill is the reason I will, al More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Report | Print
Jan 18, 2024 -

Earnhardt Cadillac responded

Hi Judy, thank you so much for your kind words! We're thrilled to hear about your positive experience with Brandon. We couldn't agree more - his professionalism, competence, and excellent customer service are what sets him apart. We appreciate your loyalty and look forward to serving you for many more years to come! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Helpful
January 17, 2024

Brandon in service is excellent and communicates well. He is smooth and efficient. He is always very pleasant. More

by jmishler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Porter
Report | Print
Jan 18, 2024 -

Earnhardt Cadillac responded

Thank you, jmishler, for your kind words about Brandon's service! We're glad to hear that he is efficient and communicates well. We strive to provide exceptional service and appreciate your feedback. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Helpful
January 13, 2024

Brandon has been my service advisor for 8 years. I highly recommend Brandon for his professionalism and his communication skills. More

by WPLONSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jelinek, Brandon Porter
Report | Print
Jan 16, 2024 -

Earnhardt Cadillac responded

Thank you for your kind words! We're thrilled to hear that Brandon has provided you with excellent service for 8 years. We appreciate your recommendation and value your feedback. Let us know if there's anything else we can assist you with. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Helpful
January 11, 2024

Exceptional communication and work! Very customer focused! Made my experience great! I highly recommend Earnhardt for sales and service More

by joe s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado
Report | Print
Jan 12, 2024 -

Earnhardt Cadillac responded

Hi Joe! Thank you so much for your kind words and recommendation. We strive to provide exceptional communication and customer-focused service. We're thrilled to hear that we made your experience great. If you ever need any assistance in the future, please don't hesitate to reach out. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Helpful
January 06, 2024

Just had a flat tire and Mitchell fixed me right up. ..In and out in 50mins... Thank you! More

by doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Melero
Report | Print
Jan 08, 2024 -

Earnhardt Cadillac responded

Hi Doug! We're thrilled to hear that Mitchell was able to quickly fix your flat tire. Providing efficient service is what we strive for, and we're glad we could help. Thanks for choosing us! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Helpful
January 05, 2024

A pleasure coming into the dealership to get my Escalade serviced. Mitchell was pleasant and easy to deal with. I am completely satisfied with the communication during the service and after service. More

by v.tyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Coronado, Mitchell Melero
Report | Print
Jan 08, 2024 -

Earnhardt Cadillac responded

Thank you for trusting us with your Escalade! Our team works hard to deliver quality service and it's great to hear we delivered! We look forward to working together again in the future. Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Helpful
December 30, 2023

Always a pleasure to take my car for servicing at Earnhardt. Everyone is super nice and I leave there a satisfied customer with my 10-year-old car looking like new. More

by mdforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Even the guy greeting customers was very courteous and helpful , Jessica Hartman, Mitchell Melero
Report | Print
Jan 02, 2024 -

Earnhardt Cadillac responded

Hi mdforbes, thank you so much for your kind words! We're thrilled to hear that you had a great experience at Earnhardt. Our team works hard to provide excellent service and make sure our customers leave satisfied. We look forward to serving you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Helpful
December 29, 2023

Great service, great people. I had Cadillac de-badge and do ceramic coating on my new Genesis GV80, since Earnhardt Genesis refused to de-badge the vehicle. Brandon and Melvi More

by larry.winter
Recommend Dealer
Yes
Employees Worked With
Melvin in Accessories - 5 stars, Brandon Porter
Report | Print
Jan 03, 2024 -

Earnhardt Cadillac responded

Hi Larry! Thank you so much for your kind words and for choosing us for your automotive needs. We're thrilled to hear that you had a great experience with Brandon and Melvin. We appreciate your support and hope to see you again in the future! Regards, Kenny Clayton General Manager kenny.clayton@earnhardt.com

Helpful
1
2
3
4
...
83