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Earnhardt Chandler Cadillac - Service Center

Chandler, AZ

5.0
107 Reviews

107 Reviews of Earnhardt Chandler Cadillac - Service Center

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January 01, 2022

They always been courteous and promp anytime I have been there. I would definitely recommend them to anyone More

by hilacres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin , Tim Harris, Curtis Mitchell
Jan 07, 2022 -

Earnhardt Chandler Cadillac responded

We appreciate your loyalty and look forward to working with you for many more years to come! Thank you! Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

December 24, 2021

Service personnel, particularly Asron, is personable, knowledgeable, and professional. However, I'm less than pleased that the loaner program had been disbanded, and I am not happy with the four- hou More

by cplanert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 28, 2021 -

Earnhardt Chandler Cadillac responded

Thank you for both your business and your feedback. We're happy to see that Aaron is very accommodating and should you like to discuss our loaner vehicle policy any further, please don't hesitate to contact me. I'm here to help. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

November 16, 2021

Took our 2017 XT5 in for a problem and it was very quickly resolved at no cost! Impressed with the professionalism of the entire process. They treated us like family! More

by Auntbrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Richmond, Tim Harris, Curtis Mitchell
Nov 29, 2021 -

Earnhardt Chandler Cadillac responded

We're here to help and happy to see our team was able to help resolve the issue with your vehicle. We hope it's running just like new and we're looking forward to continuing to help take care of all your Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

September 15, 2021

Very pleased with Aaron and explaining work to be done. Doesn't oversell and work done well and early. More

by martbnbl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron in service
Sep 16, 2021 -

Earnhardt Chandler Cadillac responded

We're extremely pleased to see you receive top-notch service from Aaron and we appreciate you being a valued customer. We'll be sure to share this great review with Aaron and we can't wait to see you here at your next service visit. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

August 01, 2021

Great experience. My 2017 XT5 warranty expired 5 days ago. Not only did I get an oil change he also fixed my driver door locks. More

by David Valentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Aug 02, 2021 -

Earnhardt Chandler Cadillac responded

Hi David, We're happy to see that our team took great care of your XT5. We hope it's treating you well and we look forward to continuing to help take care of all your Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

July 25, 2021

From sales to service we are treated professionally and courteously ever since we bought our XT5. Aaron in service has been very good to work with and we continue to enjoy our Cadillac. More

by Voiceover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
Jul 26, 2021 -

Earnhardt Chandler Cadillac responded

We are so happy to see you receive great service from both our sales and service teams. We hope your XT5 is treating you well and we look forward to continuing to take care of all your future Cadillac needs. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

June 29, 2021

Well done; always please with the kindness, professionalism and courtesy they use with dealing with their customers More

by Taxprep515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 30, 2021 -

Earnhardt Chandler Cadillac responded

We take pride in providing world-class service and we're very happy to see our team provides you with just that at each visit. We appreciate your positive feedback and we look forward to continuing to work together for years to come. Hope all is well. Regards, Justin Conover General Manager Justin.Conover@earnhardt.com

May 06, 2021

Aaron gave me great service and a good price on new tires for my 2017 XT5. I also like the car wash they provided with this service. More

by Likes Cadillac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron with the service department.
May 11, 2021 -

Earnhardt Chandler Cadillac responded

It's a pleasure to see you got a good price on tires from Aaron. We hope your XT5 is treating you well and we look forward to taking care of all your future Cadillac needs. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

May 06, 2021

Aaron has always been nice and prompt, always looking out for me. I will definitely recommend him to family and friends. Thank You! Great Job More

by maryjoywhitehouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Beck
May 11, 2021 -

Earnhardt Chandler Cadillac responded

Mary Joy, Aaron's a quality asset to us here and we're very happy to see he provides you with the 5-star service that you deserve. Thank you for being part of the family and we look forward to working together for years to come. Regards, Justin Conover General Manager Justin.conover@earnhardt.com

March 03, 2021

Just very friendly and always up front with my car needs. They do a fantastic job and I highly recommend them to everyone. My thanks all! More

by malbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Harris
Mar 05, 2021 -

Earnhardt Chandler Cadillac responded

We're glad you always receive the best service possible from our team. Thank you for being part of our Earnhardt Chandler Cadillac Family and we look forward to continuing to work together for years to come. Regards, Justin Conover General Manager Justin.conover@earnhardt.com