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Earnhardt Chandler Cadillac - Service Center

Chandler, AZ

5.0
108 Reviews

108 Reviews of Earnhardt Chandler Cadillac - Service Center

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September 14, 2011

I have always received great personal service for my Saab. They take care of me and my car and the price is always more than fair. I will not take my car anywhere else simply because the quality, serv More

by andrewk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Sep 14, 2011 -

Earnhardt Chandler Cadillac responded

Andrew, Thank you for your continued loyalty to our service department! All of us at Kachina Cadillac are thrilled to see that you have had nothing but positive experiences with us. It will be my pleasure to share your review with our entire staff. If there is anything we can do for you, don't hesitate to contact us. Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to seeing you again soon! Thank you, Dan Hoggatt General Manager

September 13, 2011

MR DONAHUE IS BY FAR THE BEST SERVICE REPRESENTATIVE I HAVE EVER DEALT WITH. HE IS VERY VERY CUSTOMER ORIENTED. HE GOES ABOVE AND BEYOND THE CALL OF HIS JOB DUTIES TO HELP THE CUSTOMER. HE IS THE ONE REAS More

by EDWARD W. GOODYEAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LARRY DONAHUE, Larry Donahue
Sep 14, 2011 -

Earnhardt Chandler Cadillac responded

Edward, Thank you for continuing to choose Kachina Cadillac for your car maintenance needs! We enjoy seeing reinforcement that our team members are going the extra mile to ensure that our valued guests are having an enjoyable visit. It will be my pleasure to share your kind review with Larry. If there is anything we can do for you, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Best regards, Dan Hoggatt General Manager

September 11, 2011

I just purchased our fourth Cadillac, first time with Kachina. I wasn't planning on buying a new car yet, just looking at my options. Steve was recommended to me and thought I would look. He took great t More

by sharonharrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shannon
Sep 12, 2011 -

Earnhardt Chandler Cadillac responded

Sharon, Congratulations on your new car and thank you for telling us about your experience! All of us at Kachina Cadillac are thrilled to see that you had a comfortable and pressure-free visit with Steve. I will be sure to let him know about your generous review. If there is anything we can do for you, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Thank you for the recommendation! Sincerely, Dan Hoggatt General Manager

September 03, 2011

Thanks for helping with my issue on my H3. Service had it for 3 days researching the odd problem I had and Kachina also paid for my rental car. I have been a loyal customer for 5-6 years and will keep co More

by dmoreno
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Somers
Sep 06, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for continuing to choose Kachina Cadillac for all of these years! We are glad to see that you had a positive visit with James and the issue with your H3 was solved. If there is anything we can do for you, don't hesitate to contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We look forward to seeing you again soon! Facebook - http://on.fb.me/jypsfl Twitter - http://bit.ly/kshFZG Sincerely, Dan Hoggatt General Manager

August 25, 2011

We were on a business trip when my 2008 xxx started to overheat. I was directed to the dealership by OnStar because it was very close. Terry Austin took the service call and immediately put it through di More

by Richy2g
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Austin
Aug 26, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for taking the time to tell us about your visit! All of us at Kachina Cadillac are glad to see that you had a positive experience with us. I will be sure to tell Terry about your great review. If you have any questions, don't hesitate to contact us. We are here to help. Thank you for the recommendation! Sincerely, Dan Hoggatt General Manager

August 11, 2011

James Sommers always goes above and beyond is what I want done. He always gets me right in, even if I don't have appointment. He is always fair on pricing and is very knowledged on service. I always will ref More

by Ajhoupis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James sommers
August 10, 2011

I am very grateful for an ethical man in James Somers to help me with my vehicle repair needs. Kachina has been nothing but the best for me. More

by kachina777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Somers
August 04, 2011

I recently had extensive repair work done on my Eldorado Cadillac and am so grateful to Marty Sullivan for all his advise, professionalism and wonderful service. Feel very fortunate to have him as my servi More

by Ingrid Fuhrmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan
Aug 04, 2011 -

Earnhardt Chandler Cadillac responded

Ingrid, Thank you for coming to see us for your car service needs! All of us here at Kachina Cadillac are glad to hear that your visit with Marty went so well. I will be sure to inform him of your great recommendation. If you have any questions, please contact us. We are always ready to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. We hope to see you again soon! Thank you, Dan Hoggatt General Manager

August 01, 2011

Marty Sullivan was extremely helpful and knowledgeable, I was very pleased with my experience from start to finish. His customer service was outstanding, he kept me informed regarding the progress of my car More

by sorayat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan
Aug 01, 2011 -

Earnhardt Chandler Cadillac responded

Thank you for choosing Kachina Cadillac for your car maintenance needs! We appreciate you taking the time to tell us about your outstanding visit with Marty. We are very fortunate to have him on our team! If there is anything we can do for you, please contact us. Don't forget to follow us on Facebook and Twitter for service specials that are exclusive to our followers! We look forward to seeing you again! Sincerely, Dan Hoggatt General Manager

July 29, 2011

Marty was Outstanding!!! And, Larry is an asset and a great Technician. Outstanding service !! My car runs like it is brand new now!! Regards, Robert S. Bruno More

by Anes.Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Sullivan, Larry Donahue
Aug 01, 2011 -

Earnhardt Chandler Cadillac responded

Robert, Thank you for choosing Kachina Cadillac for your service needs! We are all glad to see that your visit with Marty and Larry was a positive one. I will be sure to tell both of them about your great review. If there is anything we can do for you, please contact us. We are here to help! Follow us on Facebook and Twitter for service specials that are exclusive to our followers. Come back to see us again soon! Sincerely, Dan Hoggatt General Manager