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Earnhardt Chevrolet - Service Center

Chandler, AZ

4.7
110 Reviews

110 Reviews of Earnhardt Chevrolet - Service Center

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October 18, 2023

I dealt with Holly and she was great! ! She was very professional and very helpful!! Would highly recommend having her help anyone!! More

by mllawrence20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Oct 18, 2023 -

mllawrence20 responded

Holly is great and very helpful!!

Oct 30, 2023 -

Earnhardt Chevrolet responded

Holly is awesome and it's no surprise that she took great care of you. We'll be sure to share this 5-star review with her and we can't wait to see you here at your next visit. Hope all is well. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

September 28, 2023

Needed a new key and fob. Purchased both at the dealership. Made an appointment to have the fob programmed for my vehicle, however when the key was cut they did not mentioned More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly
Sep 29, 2023 -

Earnhardt Chevrolet responded

Katie, We're happy that Holly made sure you received the 5-star service that you deserve. We're disappointed the same can't be said about your interaction on the phone with a member of our team. We appreciate you bringing this to our attention and we'll be sure to address this. We hope that your GMC is treating you well and should you ever need anything, please don't hesitate to let us or Holly know. You're family. Regards, Jason Gourd General Manager jason.gourd@earnhardt.com

August 23, 2023

Ryan was my service rep, him and the mechanics did a fantastic job on my Tahoe. I appreciate the care the took to put down plastic to protect my seat and flooring. I had oil change, filters replaced, fl More

by ren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 25, 2023 -

Earnhardt Chevrolet responded

Thank you for sharing your positive experience, Ren! We're thrilled to hear that Ryan and our mechanics did a fantastic job on your Tahoe, and it's great to know that you had awesome communication throughout the process. Thank you for choosing us! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

August 18, 2023

SUPER SERVICE DEPARTMENT! Great communication throughout the entire process. Friendly and efficient and thorough! Keep up the good work! More

by JDOUGS6348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSCOE, THOMAS
Aug 21, 2023 -

Earnhardt Chevrolet responded

Thank you for your amazing review! We're thrilled to hear about your super service department experience. We appreciate your kind words and support! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

August 14, 2023

If I could leave a zero rating I would ! This dealership Sucks! They have no customer service at all. They Lie to make a sale. Purchased the vehicle less than 3 months ago, battery is compl More

by shontellew623
Recommend Dealer
No
Employees Worked With
Willis Ramierz,Kenya Burwell
Aug 15, 2023 -

Earnhardt Chevrolet responded

Shontelle, We're disappointed that you are dissatisfied and are having battery issues. Since you have had your vehicle for over 100 days, a replacement was declined. We do sell our batteries at a discounted rate, which you would receive. Should you like to discuss this policy or like to purchase a new battery at this discounted price, please contact me. Regards, Nick Walag Service Director nicholas.walag@earnhardt.com

July 25, 2023

Customer Service is at the top of their game, very professional and friendly. Very satisfied with the service. More

by mjoconnor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 26, 2023 -

Earnhardt Chevrolet responded

Thank you for your stellar rating! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

July 15, 2023

Fast and friendly service at a fair price, explaining everything about the service and repairs if needed More

by chevys rule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
Jul 17, 2023 -

Earnhardt Chevrolet responded

It's wonderful to hear you enjoyed your visit~ We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

Jul 17, 2023 -

chevys rule responded

Your Welcome

May 14, 2023

I was very pleased with the service department. The drop off was quick and easy and they even asked if I had a ride home. My car was ready about the time they had said it would be. It was a pleasan More

by Raelynnrnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Hasse
May 15, 2023 -

Earnhardt Chevrolet responded

Thank you for trusting us with your vehicle, Raelynn! We're so glad you enjoyed your visit & we look forward to providing you with an excellent experience next time. Take care. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

April 30, 2023

Very polite efficient quick they listen very pleased with their service department I'd recommend them to my family and friends thank you very much More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan maple
May 01, 2023 -

Earnhardt Chevrolet responded

Thank you for your stars and recommendation, S! We're proud of our team for delivering the quality service you deserve. Until next time! Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com

April 14, 2023

The service ctr drop off and pick up was quick and easy, thank you guys More

by scl54
Recommend Dealer
Yes
Employees Worked With
Ryan in the service ctr. 5 star, Jason Hasse
Apr 17, 2023 -

Earnhardt Chevrolet responded

We're thrilled your visit went seamlessly, and we can't wait to deliver another stellar experience! Take care. Regards, Jason Gourd General Manager Jason.Gourd@earnhardt.com