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Earnhardt Ford - Service Center

Chandler, AZ

4.9
368 Reviews

368 Reviews of Earnhardt Ford - Service Center

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June 18, 2025

love this place, great service, nice store, great coffee (could have donuts like there other stores) would also be nice if there offered a car wash like there other stores, but i like them over all More

by 47klanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
Jun 19, 2025 -

Earnhardt Ford responded

Thank you for the fantastic review! We're thrilled to hear you enjoyed the service and we appreciate your suggestions! Looking forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 17, 2025

Went to quick lane without an appointment, fast and friendly staff. I did not wait but they were so fast that I could have. More

by Escape owner
Recommend Dealer
Yes
Employees Worked With
Allie
Jun 18, 2025 -

Earnhardt Ford responded

Thank you for your fantastic review! We’re thrilled to hear that our quick lane team provided you with fast and friendly service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 13, 2025

service advisor was awesome. helpful to recommend future service and recommended timing. car was done sooner then expected More

by glacava56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alli
Jun 16, 2025 -

Earnhardt Ford responded

Thank you for your fantastic review! We're thrilled to hear that our service advisor provided helpful recommendations and that your car was completed ahead of schedule. We appreciate your feedback and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 11, 2025

Went for basic oil change. Staff was very friendly and helpful. Vehicle was completed in a timely manner. More

by JILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 12, 2025 -

Earnhardt Ford responded

Thanks for the awesome feedback, Jillie! We're thrilled to hear you had a great experience with our team during your oil change. Providing friendly and efficient service is our priority! We look forward to seeing you again soon. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 02, 2025

JR Martinez went above and beyond to get extra items noted during a Quick Lane oil change completed all in one visit. More

by julietta7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Earnhardt Ford responded

Thank you for your stars, Julietta! We're glad to hear Jr. went above and beyond to deliver an excellent service visit. Don't hesitate to reach out if there's anything else we can help with! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 01, 2025

The service advisor was very professional and understanding about the fact that I needed to get back on the road to California. The repair was made in a timely manner! I’m so appreciative. More

by Edleonpac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that our service advisor met your needs and got you back on the road quickly. Your appreciation means a lot to us, and we’re here to help anytime you need! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 10, 2025

Service was great! Kyle was knowledgeable and helpful. Team that picked up and dropped off my car were equally helpful. More

by Judith.noecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle service department
May 12, 2025 -

Earnhardt Ford responded

Thank you for the fantastic feedback, Judith! We're thrilled to hear that Kyle and our team made your experience enjoyable. Providing top-notch service is our priority, and your kind words motivate us to keep it up! We look forward to serving you again soon. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

May 02, 2025

Very helpful, listened to my problems, came up with a plan, everything came together, price was great More

by jstyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie shuckhart
May 02, 2025 -

Earnhardt Ford responded

It's wonderful to hear our team ensured you drove away a happy customer. Thank you for trusting us with your Ford - we look forward to continuing to ensure it runs like new! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 28, 2025

I enjoy coming to this dealership. Ron is always welcoming and nice to talk to. Joshua the service tech that assisted me with my car was very kind and helpful. I won't take my care any More

by senaaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Perez
Apr 29, 2025 -

Earnhardt Ford responded

Thanks for sharing your experience! We’re thrilled to hear that Ron and Joshua made your visits enjoyable and stress-free. Your trust means everything to us, and we look forward to continuing to provide top-notch service for your car! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 25, 2025

We were visiting from out of town and needed a 10000 mile checkup and oil change. Earnhardt Ford was very easy to schedule with, very efficient and I would easily suggest others use their services. More

by AN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express service managers
Apr 28, 2025 -

Earnhardt Ford responded

We're thrilled to hear you had a smooth experience with us while visiting. We appreciate your recommendation and look forward to serving more customers like you in the future. Safe travels! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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