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Earnhardt Ford - Service Center

Chandler, AZ

4.9
372 Reviews

372 Reviews of Earnhardt Ford - Service Center

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July 15, 2025

Personnel at Earnhardt Ford are always friendly and respectful. There is never a hesitation on my part to call the dealership if I have any problems at all. More

by legs_60097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie Shuckhart clearly a 5 star employee
Jul 16, 2025 -

Earnhardt Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our team has consistently provided you with friendly and respectful service. Your trust means a lot to us, and we're always here to help with any questions or concerns you may have. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

July 09, 2025

The guys at Earnhardt did a great job of communicating what needed to be done and fixing all the problems. More

by mona819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Martinez
Jul 10, 2025 -

Earnhardt Ford responded

Thank you for your fantastic review! We're thrilled to hear our team provided clear communication and effectively addressed your needs. Your satisfaction is our priority, and we appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 29, 2025

The service on my car was completed on time. Jacob was phenomenal on getting me the part that he had promised. I am pleased with the service at earnhardt and I thank them. More

by gammarobyn
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jacob in service
Jul 01, 2025 -

Earnhardt Ford responded

Thank you for the fantastic feedback! We're thrilled to hear that Jacob provided exceptional service and that your car was completed on time. Your satisfaction means a lot to us, and we appreciate you choosing us for your service needs! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 26, 2025

Service is always efficient, staff polite, respectful and accommodating. Waiting area is clean and comfortable More

by mdlnbrn98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
Jun 27, 2025 -

Earnhardt Ford responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our team and enjoyed our comfortable waiting area. Your satisfaction is our top priority, and we look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 18, 2025

love this place, great service, nice store, great coffee (could have donuts like there other stores) would also be nice if there offered a car wash like there other stores, but i like them over all More

by 47klanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept.
Jun 19, 2025 -

Earnhardt Ford responded

Thank you for the fantastic review! We're thrilled to hear you enjoyed the service and we appreciate your suggestions! Looking forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 17, 2025

Went to quick lane without an appointment, fast and friendly staff. I did not wait but they were so fast that I could have. More

by Escape owner
Recommend Dealer
Yes
Employees Worked With
Allie
Jun 18, 2025 -

Earnhardt Ford responded

Thank you for your fantastic review! We’re thrilled to hear that our quick lane team provided you with fast and friendly service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 13, 2025

service advisor was awesome. helpful to recommend future service and recommended timing. car was done sooner then expected More

by glacava56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alli
Jun 16, 2025 -

Earnhardt Ford responded

Thank you for your fantastic review! We're thrilled to hear that our service advisor provided helpful recommendations and that your car was completed ahead of schedule. We appreciate your feedback and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 11, 2025

Went for basic oil change. Staff was very friendly and helpful. Vehicle was completed in a timely manner. More

by JILLIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 12, 2025 -

Earnhardt Ford responded

Thanks for the awesome feedback, Jillie! We're thrilled to hear you had a great experience with our team during your oil change. Providing friendly and efficient service is our priority! We look forward to seeing you again soon. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 02, 2025

JR Martinez went above and beyond to get extra items noted during a Quick Lane oil change completed all in one visit. More

by julietta7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Earnhardt Ford responded

Thank you for your stars, Julietta! We're glad to hear Jr. went above and beyond to deliver an excellent service visit. Don't hesitate to reach out if there's anything else we can help with! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

June 01, 2025

The service advisor was very professional and understanding about the fact that I needed to get back on the road to California. The repair was made in a timely manner! I’m so appreciative. More

by Edleonpac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback! We're thrilled to hear that our service advisor met your needs and got you back on the road quickly. Your appreciation means a lot to us, and we’re here to help anytime you need! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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