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Earnhardt Ford - Service Center

Chandler, AZ

4.9
361 Reviews

361 Reviews of Earnhardt Ford - Service Center

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May 02, 2025

Very helpful, listened to my problems, came up with a plan, everything came together, price was great More

by jstyx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie shuckhart
May 02, 2025 -

Earnhardt Ford responded

It's wonderful to hear our team ensured you drove away a happy customer. Thank you for trusting us with your Ford - we look forward to continuing to ensure it runs like new! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 28, 2025

I enjoy coming to this dealership. Ron is always welcoming and nice to talk to. Joshua the service tech that assisted me with my car was very kind and helpful. I won't take my care any More

by senaaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Perez
Apr 29, 2025 -

Earnhardt Ford responded

Thanks for sharing your experience! We’re thrilled to hear that Ron and Joshua made your visits enjoyable and stress-free. Your trust means everything to us, and we look forward to continuing to provide top-notch service for your car! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 25, 2025

We were visiting from out of town and needed a 10000 mile checkup and oil change. Earnhardt Ford was very easy to schedule with, very efficient and I would easily suggest others use their services. More

by AN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Express service managers
Apr 28, 2025 -

Earnhardt Ford responded

We're thrilled to hear you had a smooth experience with us while visiting. We appreciate your recommendation and look forward to serving more customers like you in the future. Safe travels! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 22, 2025

This dealership always provides quality, reliable and timely service. Thank Josh and the team for taking care of me the other day. More

by QCrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in fast lane
Apr 24, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience. Josh and the team work hard to ensure top-notch service, and your feedback means a lot. We look forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 16, 2025

The dealer and service department really went out of their way to help me with repairs and trading in a vehicle I no longer needed. More

by robfil69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allie
Apr 17, 2025 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience! Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. Thank you for placing your trust in us for your vehicle needs! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 13, 2025

Fantastic service and quality of work provided. Josh is extremely knowledgeable as well as other service personnel More

by daniel.j.kramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Earnhardt Ford responded

Thank you, Daniel! We're thrilled to hear you had a fantastic experience and found our team knowledgeable. We take pride in delivering quality service and appreciate your kind words about Josh and the team. Your support motivates us to keep doing our best! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 12, 2025

I was a walk in for overdue service on a Friday…. i expected to make an appointment and they took me right away and I was out in an hour. I was informed of a recall and was set up on the same day for More

by kmkeaveny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Schuchart
Apr 14, 2025 -

Earnhardt Ford responded

Thank you for your fantastic review! We're thrilled to hear that we could accommodate you quickly and keep you informed about the recall. Your satisfaction is our priority, and we look forward to seeing you again for the follow-up appointment! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 05, 2025

Josh did a great job explaining the needed replacements and repairs for my vehicle. The other staff were courteous and pleasant More

by alair.scott15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Apr 07, 2025 -

Earnhardt Ford responded

Alair, we're thrilled to hear about your positive experience with Josh and our team! Providing clear explanations and excellent service is our priority. Thank you for taking the time to share your feedback—it's greatly appreciated! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 04, 2025

Excellent customer service! The wait time was much shorter than expected. I was on my way much sooner than expected! More

by basmith6358
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Apr 07, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a great experience with our customer service and that we exceeded your wait time expectations. We’re always here to make your visit as smooth as possible! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

March 30, 2025

Service adviser JR provided a clear understanding of the service expectation and kept me informed throughout the process More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser JR
Mar 31, 2025 -

Earnhardt Ford responded

Thank you, Joe! We're thrilled to hear that JR provided you with clear communication and a great service experience. Your satisfaction is our top priority, and we appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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