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Earnhardt Ford - Service Center

Chandler, AZ

4.9
279 Reviews

279 Reviews of Earnhardt Ford - Service Center

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April 20, 2024

I worked with Kyle in the service department. He exceeded my expectations and was upfront and transparent in his communication. More

by Srhambright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
Apr 22, 2024 -

Earnhardt Ford responded

Hi Srhambright, thank you for sharing your positive experience with Kyle in our service department. We are thrilled to hear that he exceeded your expectations and provided transparent communication. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 19, 2024

I bought the vehicle at Horne because they had the exact vehicle I wanted (great experience), had warranty work done at LHM Ford because they could get the recall done most expeditiously and I was traveling More

by Macitack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh and Tommy
Apr 23, 2024 -

Earnhardt Ford responded

Hi Macitack, thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had such a positive experience with our service team at Earnhardt. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 18, 2024

The help that I got was soo good and helpful. Allie Shuckhart was unbelievable in every detail of the service I got,Soo professional.ask for her and you will be amazed at the treatment you will ge More

by chea355
Workmanship
Recommend Dealer
Yes
Employees Worked With
Allie Shuckhart
Apr 19, 2024 -

Earnhardt Ford responded

Hi chea355, thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that Allie provided you with exceptional service. We will be sure to pass along your praises to her. We look forward to serving you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 17, 2024

I had no appointment and the staff made a spot available for me. They went out of their way to make sure I was comfortable and felt at home took care of me very well. I would highly recommend Earnhardt Ford More

by preciadocisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Vinesky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Earnhardt Ford responded

Thank you so much for taking the time to share your positive experience at Earnhardt Ford. We are thrilled to hear that our staff provided exceptional service and made you feel comfortable. We appreciate your recommendation and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 13, 2024

As always great service and very friendly. Will only go there for service on my truck. More

by tmds589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Helms
Apr 15, 2024 -

Earnhardt Ford responded

Hi tmds589, thank you for your kind words! We are thrilled to hear that you had a positive experience with our service team. We appreciate your loyalty and look forward to continuing to provide you with excellent service for your truck in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 11, 2024

Got my car in, extremely professional (unlike Santan ford Service department), reasonably charged, picked my car up, dropped it off. Cant say enough good things about this place, which was my first time usi More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd and Tommy (Service Department)
Apr 12, 2024 -

Earnhardt Ford responded

Hi BW! We are thrilled to hear about your positive experience with our service department. Thank you for giving us the opportunity to work on your car. Todd and Tommy will be happy to know they made a great impression. We look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 11, 2024

The Earnhardt team did a nice job scheduling and performing the required work on my Maverick. They provided me a loaner vehicle while mine was in for service and made sure I was happy with everythi More

by asan2c17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nissen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz in Quick Lane
Apr 12, 2024 -

Earnhardt Ford responded

Hi Asan, thank you for taking the time to share your positive experience with us! We're delighted to hear that our team took good care of you and your Maverick. Providing top-notch service is always our priority, and we're glad we could make your visit enjoyable. We appreciate your feedback! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 04, 2024

I have purchased my last three vehicles at Earnhardt ford, since 2004. The vehicles have all been very dependable. More

by julieannbates59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Trudelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Qayumi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Dyer
Apr 05, 2024 -

Earnhardt Ford responded

Julie, we are thrilled to hear that you have been a loyal customer of Earnhardt Ford for over 17 years and that your vehicles have been dependable. Thank you for trusting us with your car purchases. We look forward to serving you for many more years to come! Regards, Frank Nicolosi General Sales Manager frank.nicolosi@earnhardt.com

April 04, 2024

Appointment time was met by the dealership and the vehicle was serviced in a timely manner More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Shuckart
Apr 05, 2024 -

Earnhardt Ford responded

Hi Dave, thank you for sharing your experience with us! We're glad to hear that your appointment time was met and that your vehicle was serviced promptly. We appreciate your feedback and look forward to serving you again in the future. Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

April 01, 2024

Joshua was ver professional and great to deal with. Many thanks for the fantastic service. More

by Wjbilbrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Perez
Apr 02, 2024 -

Earnhardt Ford responded

Hi Wjbilbrey! Thank you so much for the kind words about Joshua! We're thrilled to hear that you had a fantastic experience with him. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your support! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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