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Earnhardt Ford - Service Center

Chandler, AZ

4.9
361 Reviews
Call Service Center (480) 893-0000

361 Reviews of Earnhardt Ford - Service Center

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February 09, 2025

Josh was excellent and absolutlety stepped up for me when I needed it. My wife needed to drop the vehicle immediately, had the kids in the car, etc... it all went perfect. It's the second time Josh has take More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
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Feb 10, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback, Dan! We're thrilled to hear that Josh provided exceptional service during a hectic time. It’s great to know he’s consistently meeting your expectations. We appreciate your support and look forward to assisting you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

February 07, 2025

good customer service and little wait time took less then an hour for two cars oil change and battery replacement More

by chnaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, amy
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Feb 10, 2025 -

Earnhardt Ford responded

Thanks for the fantastic review! We're thrilled to hear that you had a great experience with our customer service and speedy service. We appreciate your feedback and look forward to helping you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 29, 2025

They always provide prompt and professional service. Easy to make appointments and all questions are answered More

by wfw104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Jan 31, 2025 -

Earnhardt Ford responded

We’re thrilled to hear you had a great experience with our team. We pride ourselves on prompt service and clear communication. Looking forward to assisting you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 27, 2025

My appointment was on time. The service advisor kept me informed on the status and went the extra mile to expedite the process. More

by aaneal_02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Tomolaga
Report | Print
Jan 28, 2025 -

Earnhardt Ford responded

Thanks for the fantastic feedback! We’re thrilled to hear that your appointment went smoothly and that our service advisor exceeded your expectations. Your satisfaction means a lot to us, and we look forward to serving you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 25, 2025

The employees that interacted with me were friendly and helpful. The work on my vehicle was done properly and completed ahead of schedule. More

by Tin man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and Peter
Report | Print
Jan 27, 2025 -

Earnhardt Ford responded

We're thrilled to hear you had a positive experience with our team and that your vehicle was serviced efficiently. Your kind words motivate us to keep delivering great service. Looking forward to seeing you again soon! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

January 09, 2025

Always friendly, helpful service. Appointments are easy to get. I am confident that I receive good information from the service team. More

by agent_99_rocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Allie
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Jan 10, 2025 -

Earnhardt Ford responded

We’re thrilled to hear you had a great experience with our service team. Our goal is to provide friendly and reliable support, and it’s wonderful to know we’re hitting the mark. We appreciate your feedback and look forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 26, 2024

Ashley did not hesitate to jump in to help get my phone to connect up to the truck. Very professional, I drive down from North Scottsdale to Earnhardt, Chandler for this service center. More

by gtnor305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley T
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Dec 27, 2024 -

Earnhardt Ford responded

We're thrilled to hear about your positive experience with Ashley. Our team strives to provide exceptional service, and we're glad you made the trip from North Scottsdale. We look forward to assisting you again in the future! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

December 12, 2024

Always professional and I never feel like the technicians are trying to sell me unneeded services More

by Gkitmitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Dec 13, 2024 -

Earnhardt Ford responded

We’re thrilled to hear you appreciate our team’s professionalism and transparency. Your trust means a lot to us, and we’re here to provide the best service possible. Looking forward to serving you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 30, 2024

Ashley was very helpful, scheduled oil change for next day, oil change was completed within an hour or so More

by F150
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Dec 03, 2024 -

Earnhardt Ford responded

Thanks for the fantastic review! We're thrilled to hear that Ashley provided you with quick and helpful service. Your satisfaction is our priority, and we look forward to seeing you again for your next oil change! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

November 28, 2024

Had my truck in for service. They did a great job, knowledgeable, courteous and completed in good time. More

by markmc6107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Trudelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 03, 2024 -

Earnhardt Ford responded

Thanks for the fantastic feedback, Mark! We're thrilled to hear you had a great experience with our team. Providing knowledgeable and timely service is our priority, and it's wonderful to know we met your expectations. We look forward to seeing you again! Regards, Tommy Watson Customer Relations Manager tommy.watson@earnhardt.com

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