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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.6
214 Reviews

214 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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September 15, 2010

We have been so very pleased with the way we have been treated at this dealership. It has been great working with Tim, as he is professional in every way and has the knowledge that we appreciate when it c More

by peacenjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodder
August 29, 2010

Very happy with the purchase experience. Bought a new Tucson. Brought in for an oil change on Friday. Took a little longer than expected about 90 minutes. Could not wait for the car wash, but brought More

by azkfmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Mike,
Sep 28, 2010 -

Earnhardt Hyundai North Scottsdale responded

I truly believe that the best form of advertising is our customers and we work very hard to make sure that you are very happy with our dealership. Tim Hodder is wonderful to deal with and he will always work with your best interest at heart. I thank you for you purchase, I thank you for continuing to use our service department and most of all I thank you for the referral. We certainly appreciate your loyalty and we look forward to continuing to service you new car needs. Please plan to attend our 3rd Customer Appreciation party on October 28th. I look forward to meeting you there. Frank Yaconis Owner/GM

August 14, 2010

My family and I bought (4) new 2011 hyundai Sonatas.... 1 limited, (2) SE's and a GLS and we love our cars. We needed to decide where we were going to have their maintenance work done. We did care for a coup More

by mrcisco69
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug, Tim , Doug Bjarko
Aug 18, 2010 -

Earnhardt Hyundai North Scottsdale responded

Thank you for putting your trust in Discover Hyundai. Our goal is to always insure that your service needs are taken care of and that you are totally satisfied with the service received. Tim, Doug and all of our service/parts staff are both knowledgeable and professional but most of all they are a friendly face who will always put your needs first. Thanks again and we look forward to servicing the Hyundai needs of your whole family of Sonata owners!!! Maybe we should talk about a new Hyundai commercial featuring the whole family and your new Sonata fleet?? Frank Yaconis GM/Owner

July 26, 2010

My husband and I can not express to you how great this dealership is. We purchased a brand new 2009 Santa Fe Limited in February 2010, and we have to admit that we had the greatest experience when purcha More

by sandman1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodder
Jul 26, 2010 -

Earnhardt Hyundai North Scottsdale responded

WOW!! Thank you for the wonderful comments. I can tell you this is exactly what we strive for every day--Truly satisfied customers who are part of the Discover family. Whether it be to attend our "Elvis" night party or to experience our service department or simply to stop and say "Hi" you are always welcome at Discover Hyundai. By the way, I am sure the new ride is pretty good also!! Thanks again for our wonderful comments and "enjoy the ride" Frank Yaconis GM/Owner

July 20, 2010

In today's economy I feel customer service isn't a top priority and I have dealt with places I will never visit again due to bad customer service. That's why I wanted to take a moment to say that when I More

by joemamma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez, Adam Rodriguez
Jul 26, 2010 -

Earnhardt Hyundai North Scottsdale responded

Thank you very much for your comments. Adam is new to the service drive and has come a long way in a short period of time. He is a valued member of our team and your comments verify what we already know--he understands that customer service is our only priority. Again thank you for your comments and we hope to see you again for all your maintenance needs. Frank Yaconis GM/Owner

July 19, 2010

Just a note to thank the personnel at Discovery/ Tim, is excellent to deal with in servicing my Azera. The personal touch received by all employees is excellent. I actually enjoy coming to the dealership More

by finical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tim/service
Jul 26, 2010 -

Earnhardt Hyundai North Scottsdale responded

John One thing I will agree with you on--Tim is the greatest. We are blessed to have him on our team. Thank you for your comments and we look forward to seeing you again in the future. Frank Yaconis GM/Owner

July 19, 2010

Just a note to thank the personnel at Discovery/ Tim, is excellent to deal with in servicing my Azera. The personal touch received by all employees is excellent. I actually enjoy coming to the dealership More

by finical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tim/service
Jul 26, 2010 -

Earnhardt Hyundai North Scottsdale responded

I think this is a duplicate but thanks again. Frank Yaconis GM/Owner

July 06, 2010

My experience buying my 2011 Hyundai Sonata was as painless as it gets; everyone at the dealership was helpful, friendly and straigh-forward. I just went in for my first oil change - free oil change! More

by jerryeco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Rodriguez, Doug Bjarko, Adam Rodriguez
Jul 26, 2010 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your comments. Sounds like you enjoyed every aspect of your dealings with Discover Hyundai and that simply is our goal--to insure that you are "delighted" with your experience every time you visit Discover Hyundai. Again thank you for your business and we look forward to seeing you again in the future. Frank Yaconis GM/Owner

June 15, 2010

TIM IS A PLEASURE TO WORK WITH....HE IS SINCERE AND IS CUSTOMER FRIENDLY...HE IS AN EXPERT IN HIS KNOWLEDGE OF CARS AND KNOWS HOW TO WORK WITH A CUSTOMER....I HAVE HAD EXPERIENCES WITH OTHER HYUNDAI DEALE More

by pat2rn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM HODDER
Jun 19, 2010 -

Earnhardt Hyundai North Scottsdale responded

It always amazes me how some dealership rush you through and never take care of the problem. Our guy fixed a two plus year old problem for you simply be taking the time to do it right. No one is perfect and it is not always easy to diagnose a problem but I can tell you we will always do our best to fix it right the first time. Thank you for your kind words and thanks you for choosing Discover Hyundai. We look forward to see you again in the future. Frank Yaconis GM/Owner

May 29, 2010

My Azera was in for a 30,000mile service. Tim,service Manager was helpful in explaining what the service entailed. He was most congenial and kept me informed during my wait. Being a retired Army person More

by finical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager Tim/Visit with customer service and Fleet manager
Jun 02, 2010 -

Earnhardt Hyundai North Scottsdale responded

Thank you for choosing Discover Hyundai for you service needs. As a member of our country's military team we are honored to provide you with a military discount. It is the least we can do to show our appreciation for your service to our country. From Tim to Kellie to Russ our team is there to help and assist you with the family friendly atmosphere that our team so adamantly strives to maintain. By the way, hopefully you noticed the armed forces and military flags that hang in our sales department. Next time in look up Tony and Frank P. our former Marines. Frank Yaconis GM/Owner

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