Earnhardt Hyundai North Scottsdale - Service Center
Scottsdale, AZ
245 Reviews of Earnhardt Hyundai North Scottsdale - Service Center
I have to say this guy is unbelievable. I am 75yrs old and have many new cars over the years, BUT I have never met a Service Advisor who steps up to the plate and makes the customer as comfortable as he and have many new cars over the years, BUT I have never met a Service Advisor who steps up to the plate and makes the customer as comfortable as he does. He is invaluable in his position. He is knowledgeable and reasuring that a great job is going to be performed on your car. It always leaves the shop clean and with a good hand shake. More
I have had my 2010 Santa Fe serviced three times at Discover Hunda by Tim Hodder. Tim is always thorough and professional and is extremely friendly. Tim always has my car ready when promised, and goe Discover Hunda by Tim Hodder. Tim is always thorough and professional and is extremely friendly. Tim always has my car ready when promised, and goes out of his way to get me the lowest cost possible. I have driven to Discover Hundai from Surprise since buying it from Discover, and Tim is the reason I do. Paul Moffett More
Discover Hyundai has been a part of my "family" for over 2 years. Everytime I go in I feel taken care of. As soon as I arrive to the service department I am greeted and they immediately take a look for over 2 years. Everytime I go in I feel taken care of. As soon as I arrive to the service department I am greeted and they immediately take a look at my car. Tim Hodder is the serive manager at Discover Hyundai and as I said earlier feels like a part of my family and definitely treats me that way. Not knowing alot about cars I have always feared being taken advantage of by car repair shops. However, with Tim I know he is only fixing what needs to be done on my Car. He always takes the time to explain things to me and never leaves me feeling lost. Now my family and I bring all of our 3 cars to Tim! I would highly recommend Discover Hyundai and their service department to anyone! More
Every one at the Discover Hyndai dealership is nice, but our thanks go specially to one honorable, wonderfull, informative, professional, helpfull and respectful,.... person: Mr. Tim Hodder the service advi our thanks go specially to one honorable, wonderfull, informative, professional, helpfull and respectful,.... person: Mr. Tim Hodder the service advisor. Tim Hodder is the friendliest and the most pleasant and wonderful person we have ever worked with. There are not enough good words to discribe him. He has made sure that every time we have been there, we are well taken care of and our needs have been met. Honestley, he has allways exceeded our expectations of a great service. My husband and I and our two sons are very honered to know him and work with him. He is the star of Discover Hyndai dealership. Our thanks and appriciation go out to him. You are the best Tim and you have always been so helpful. Its truly an honor to know you. Thank you for all you have done for us. Best Regards, The Parvin Family More
I recently took my 2011 Hyundai Sonata in to Discover Hyundai’s service center in Scottsdale, AZ for a scheduled 6000 mile service and checkup. As per usual, I ran into the smiling face and personality o Hyundai’s service center in Scottsdale, AZ for a scheduled 6000 mile service and checkup. As per usual, I ran into the smiling face and personality of Tim Hodder. He emerged from his office with a big smile and friendly greeting which included a handshake, followed by telling me “Good morning Mr. Smith, how are you today?” We exchanged a few pleasantries and then Tim did a quick walk around my car and checked the mileage. He next indicated that my car would be ready in about 50 minutes and I informed him I would wait in the reception area. He said “all right, I’ll come and get you when it is ready.” I went to the reception area where I enjoyed a cup of coffee and several complimentary mini Dunkin’ Doughnuts and watched the CNN Morning News on the TV. About 50 minutes later, Tim called out, “Mr. Smith, your vehicle is ready.” He said my car was fine and that they had changed the oil, washed it and that it was ready to go. I paid the bill and went into the service area, said thanks and goodbye to Tim as he opened the car door for me, got in and drove away. As I drove home shortly before 9:00a.m., I thought, “What a pleasant experience. I didn’t have to wait long. Friendly and courteous service and it only took a little over an hour. Thanks to Tim and Discover Hyundai, I had the whole day to look forward to. Thank you Tim and Discover Hyundai. More
EXCELLENT customer service; everyone with whom I've had contact at this dealership CONSISTENTLY goes above and beyond to make your experience as pleasant as possible. I have had appointments for routine s contact at this dealership CONSISTENTLY goes above and beyond to make your experience as pleasant as possible. I have had appointments for routine service and for window tinting. If possible, they are friendlier each time I am there and the service shows excellent quality of work as well as timely completion - usually the service is finished before it is promised. I have never had an issue in any respect. I believe everyone here really cares about what they are doing. My impression is that there is a very positive attitude throughout the dealerdhip. More
Going to Discover Hyundai is like going home for Christmas. You get to see the whole family and you go home with a great big smile on your face. Your car is as clean and shiny as when you bought it Christmas. You get to see the whole family and you go home with a great big smile on your face. Your car is as clean and shiny as when you bought it and if you go for dinner, you might get a few presents too. To my wife and I, Tim Hodder is our Santa Claus. He absolutely personifies the description of a what a service oriented employee should be. He takes such good care of our beautiful 2011 Sonata Limited you would think that he owned it. The entire service department is terrific but if Tim ever leaves, we're going with him!!!!! More
Top notch dealer! Sales and Service department are courteous, honest and knowledgeable. Tim always takes the time explain service concerns or questions. Sales staff isn't pushy and has a lot of inte courteous, honest and knowledgeable. Tim always takes the time explain service concerns or questions. Sales staff isn't pushy and has a lot of integrity. More
Always feel like a VIP when taking my car into the Discover Hyundai Service Dept. Tim is a pleasure to deal with, and makes sure everything is just right with my car, so I can enjoy just driving it. Discover Hyundai Service Dept. Tim is a pleasure to deal with, and makes sure everything is just right with my car, so I can enjoy just driving it. Thanks for another great visit! More