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Earnhardt Hyundai North Scottsdale - Service Center

Scottsdale, AZ

4.8
245 Reviews

245 Reviews of Earnhardt Hyundai North Scottsdale - Service Center

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July 07, 2011

I have to say this guy is unbelievable. I am 75yrs old and have many new cars over the years, BUT I have never met a Service Advisor who steps up to the plate and makes the customer as comfortable as he More

by AZHDI10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodder
July 04, 2011

I have had my 2010 Santa Fe serviced three times at Discover Hunda by Tim Hodder. Tim is always thorough and professional and is extremely friendly. Tim always has my car ready when promised, and goe More

by PMoffett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodder
Jul 06, 2011 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your comments about Discover Hyundai and Tim. It is always exciting to know that our customers continue to come back and use our award winning service department even though there are, in your case, two Hyundai dealers closer than our store. That is a real tribute to Tim Hodder who we are very grateful to have on our team. Hope to see you at our July 21st Customer Appreciation Party and again thank you for your loyalty to Discover Hyundai Frank Yaconis Owner/GM

July 04, 2011

Discover Hyundai has been a part of my "family" for over 2 years. Everytime I go in I feel taken care of. As soon as I arrive to the service department I am greeted and they immediately take a look More

by AshleysHyundai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodder
Jul 06, 2011 -

Earnhardt Hyundai North Scottsdale responded

First of all let me say I love the name "ashley's hyundai" Needless to say you love your car and are proud to say you drive a Discover Hyundai. Having said that thank you for your loyalty (and your entire family's as well) to Tim Hodder and Discover Hyundai. I know you state that Tim treats you as part of the family but I can tell you as our loyal customer you are part of the Discover Hyundai family. Hope to see you on July 21st at the Discover Hyundai Customer Appreciation Party. It should be a fun night. Again thanks for your loyalty. Frank Yaconis Owner/GM

July 01, 2011

Every one at the Discover Hyndai dealership is nice, but our thanks go specially to one honorable, wonderfull, informative, professional, helpfull and respectful,.... person: Mr. Tim Hodder the service advi More

by tmparvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodder- service advisor
Jul 02, 2011 -

Earnhardt Hyundai North Scottsdale responded

Dear Parvin family With words like friendly and wonderful I almost wasn't sure who you were talking about. Needless to say I am just kidding--Tim is the best I agree. He understands what your car needs and goes to work to make sure it is taken car of for you in a timely and professional manner. Thanks for your comments and thanks for your continues patronage of Discover Hyundai. We appreciate your business. Frank Yaconis Owner/GM

June 28, 2011

I love my Genesis and I love Tim Hodder. He knows my car inside/out and always remembers and welcomes me. My car runs beautifully!! More

by raderno2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodder
Jul 02, 2011 -

Earnhardt Hyundai North Scottsdale responded

Short and sweet--I love my Genesis and I love Tim. Thank you for your comments. Tim is the best and Genesis is still I believe the best car for the dollar on the market today. Thanks for your loyal to Discover Hyundai Frank Yaconis Owner/GM

June 27, 2011

I recently took my 2011 Hyundai Sonata in to Discover Hyundai’s service center in Scottsdale, AZ for a scheduled 6000 mile service and checkup. As per usual, I ran into the smiling face and personality o More

by lyman.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodder, Frank Palmisano
Jun 27, 2011 -

Earnhardt Hyundai North Scottsdale responded

Lyman As always we look forward to seeing you and enjoy chatting. Needless to say, thank you for your business and loyalty and thank you for your great compliments. Hope all is well with your brother. We look forward to seeing you for our July 21st Customer Appreciation Party. Frank Yaconis Owner/GM

June 27, 2011

EXCELLENT customer service; everyone with whom I've had contact at this dealership CONSISTENTLY goes above and beyond to make your experience as pleasant as possible. I have had appointments for routine s More

by lokahi26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, service consultant, as well as others
Jul 02, 2011 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your comments and thank you for your continued loyalty to Discover Hyundai. Our business focus to always to go above and beyond for our customers. Tim is truly the shining star when it comes to that focus. Again thanks for being part of the Discover Hyundai family and looking forward to seeing you on your next visit. Frank Yaconis Owner/GM

June 25, 2011

Going to Discover Hyundai is like going home for Christmas. You get to see the whole family and you go home with a great big smile on your face. Your car is as clean and shiny as when you bought it More

by burtandnancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hodder
Jun 27, 2011 -

Earnhardt Hyundai North Scottsdale responded

Burt and Nancy Thanks for your continued loyalty to Discover Hyundai and thanks for your amazing words about Tim Hodder. I agree with you he is the best and we are lucky to have him at Discover Hyundai. I would say we look forward to seeing you on your next visit but it sounds like you look forward to coming here even more. Thanks again and let me know if there is anything we can do for you. Frank Yaconis Owner/GM

June 24, 2011

Top notch dealer! Sales and Service department are courteous, honest and knowledgeable. Tim always takes the time explain service concerns or questions. Sales staff isn't pushy and has a lot of inte More

by Chouste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Frank, John, Scott, Brad, Bill Johnson
Jun 24, 2011 -

Earnhardt Hyundai North Scottsdale responded

Thank you for your comments and thank you for choosing to do business with Discover Hyundai. You are part of the family and we are glad you are happy with the sales experience and the service process. We strive to be the best and your comments will help to inspire us to even higher goals. Thanks again for being part of the Discover Hyundai family and please try to make it to our next Discover Hyundai Customer Appreciation Party on July 21st5. Frank Yaconis Owner/GM

June 24, 2011

Always feel like a VIP when taking my car into the Discover Hyundai Service Dept. Tim is a pleasure to deal with, and makes sure everything is just right with my car, so I can enjoy just driving it. More

by PSmookler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 24, 2011 -

Earnhardt Hyundai North Scottsdale responded

Every day is VIP day at Discover Hyundai. Thank you for your comments and thank your for your continued loyalty and patronage of Discover Hyundai. Our goal is simply to make your experience one that you will want to tell you friends about in a positive way. Tim is the best and your words say it all. Thank you and please plan to come to our next Customer Appreciation Party on July 21st. Hope to see you there. Frank Yaconis Owner/GM

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